I did not even get to see a doctor. I got a nurse practitioner who was extremely rude. She quickly…read moreinformed me that it was "not her job to find out what is causing the symptoms". She let me know that she sees a lot of people and doesn't have the time to find out what my symptoms are from. She did not perform an exam or ask me hardly any questions. She couldn't have cared less and was extremely condescending. It's heartbreaking to be in so much pain and pay for that type of experience. I was in the room for under 5 minutes proscribed something that she changed several times and sent on my way to figure it out.

Dr. Kim is amazing. I first saw him on 3-26-15 first time for a follow up from the ER for a back…read moreissue. When he first came in the room he knew there was something major wrong with my back. Dr. Kim and his nurse got me in for a same day MRI and then called me the next morning at 9am and got me in to see a surgeon the same day. Turned out I need emergency back surgery had it not been for Dr Kim I would have more permanent damage than I already do. Since the ER told me it was nothing. So thank you to Dr Kim and his staff

Back about a month or two ago, Aetna & UW Medicine were having prolonged contract negotiations that…read moreseemingly wouldn't have any settlement in a timely manner. During that time I had to look for medical care elsewhere and discovered Pacific Medical. My initial contact was with a receptionist (name ?) who was the most pleasant receptionist I believe I've ever met. She was so helpful and arranged an appointment for me to meet a new PCP (Primary Care Physician). She transferred all my medical records from UW Medicine making the process painless. Did I mention the receptionist was so very pleasant? After my initial meeting with my new PCP, I was thoroughly impressed with the staff at Pacific Medical. The medical facility is really close by my apartment, so traveling back and forth is not a problem. Lots of parking, with about half dozen Handicap parking stalls directly out from the front door of the clinic. Perhaps the time spent with negotiations between Aetna & UW Medicine was my good luck.

Crap care. Never return your calls, ma's are useless, especially Vi. Not only is she rude she'll…read morecut you off and hang up on you. Doctors care isn't bad but the staff is always rude. Last time I was there a man came in with chest pains and they told him to go to the ER without even checking him. The patient could barely walk. Care has gone down hill for a while and the staff is the worst.

Frustrated I spent so much time trying to find a new primary care near me, finally found one, was a…read morepatient for about a year and then they decide they are going to charge an annual fee! Ridiculous! They must be looking to offload patients. Bye.

Truely disappointed in how they are charging an annual membership fee to be a patient there…read more Medical expenses are high enough. I also, have experienced going through 3 doctors within a year. How are you supposed to build a rapport with a physician when they are either let go or they quit. The type of care I have received this last year has declined. Having a clinic go through so many staff members in such a short time doesn't say much about on how they treat their staff. So disappointed on how the clinic went down hill so fast.

I recently had my second visit at Sound Vascular & Vein. The administrative staff was informative…read moreand found appointment times that met my needs. I met with the physicians to explain the procedure and answer any questions. The nurses/X-ray techs/MA were exceptional, they explained what they were doing as they prepped me for the procedure. Both procedures went as advertised. I can say without a doubt this is a well oiled machine with experienced staff that produce an excellent result.

Great Customer Service. Small office space located off 320th. Avenue in Federal Way. Adequate…read moreparking. Office is clean and neat as is the restroom. Always receive excellent treatment from technicians and receptionist is always pleasant and personable. If seeking vascular ultrasound examination, this is the place to check out. Highly recommended.p

At the end of April I broke my hand and was referred to Rainier Orthopedic Institute to determine…read moreif I needed surgery or not and for a treatment plan. Since then I've been in twice and I've had a great experience! The office staff I've encountered has always been nice. Wait times have never been rough for me, both in the lobby to be taken back and then when needing to get x-rays. I have been seeing Dr. Kevin D. He's been really personable and kind throughout my experience! Overall this has been a great office to help me throughout the healing journey for my hand.

I don't usually write reviews for medical places unless something really stands out, but Rainier…read moreOrthopedic Institute genuinely impressed me. They saw my brother for a broken femur, which is obviously not a small thing, and from the moment we were there, the care felt different. The provider who saw him took her time, didn't rush through anything, and actually answered all of our questions in a way that made sense. You could tell she cared, not just about the injury, but about him as a person going through it. Same goes for her medical assistant. Super kind, attentive, and just easy to talk to. It didn't feel cold or clinical the way some places do. It felt like they actually wanted to make sure we understood everything and felt supported. Honestly, after seeing how they handled his care, I've been seriously considering switching my own care over to them. That says a lot coming from someone who's pretty particular about where I go. If you're dealing with anything orthopedic-related and want a team that actually listens and treats you like a human, I would absolutely recommend them.

Coming in to have my health issue addressed, I was treated by a professional, competent staff…read more Thank you, Dr. KYLE, nurses LINSEY and FARAH, imaging tech GRISELDA and the entire staff for your caring demeanor and professional attitude Great job!. 6 hours later, waiting for a bed/room to open up at Tacoma General or Good Samaritan. New doctors, Agnew and Justice, are great. Today's nurse, LAILA...you Rock! Again, I have been truly blessed and thank you all for your professionalism and truly caring demeanor .. truly ... Jacq.

I had actually heard really good things about this place, but just walking through the doors the…read moresecurity officer was rude to me and they're treating me like I was some kind of like criminal or something and so I'm gonna leave and I'm gonna go to a different one so if I was you, I probably wouldn't waste my time coming up here

I have been a patient of Dr Orencia since 2016. She has wonderful bedside manner, always listens to…read moremy concerns and helps find proper treatments to any medical issue I might have. If she is not able to directly address a medical treatment, she immediately forwards my information to the appropriate person and I always receive a referral in a timely manner. Dr. Orincea always greets me with a smile, and genuinely seems happy to see me when I make an office visit. That speaks volumes considering her job involves listening to patients complain about pain and medical issues all day long. To have a Dr. that by the end of her shift is still smiling, always means the world to me. Additionally, her staff always treats me with kindness and respect, while also having wonderful bedside manner as well. I would highly recommend Dr. Orincea to anyone needing a kind, and caring physician who is very professional, and thorough.

Zero stars. I was billed approximately $300 for a visit in…read morewhich Orencia repeatedly said, "I don't know. I don't know what to tell you. I don't know how to help you." This was said before she even performed an examination of my son. I left the appointment feeling as though I had paid for a consultation that provided no meaningful evaluation, guidance, or plan of care. Based on my experience, Orencia came across as inexperienced and lacked the confidence or expertise to address our concerns. I later contacted the CHI Business Office to dispute the bill. The review process took more than five months. At the end of that process, I was informed that the final decision rested with the provider or their office--not with an independent third party. Unsurprisingly, they upheld the charge. Overall, the entire experience--from the appointment itself to the billing dispute--was disappointing and felt like a complete waste of both my time and money.

I went here with my first child in 2019 when it was at a different location. Went again a month ago…read moreand the original doctors are gone, or maybe this is now a different practice entirely. Either way, I wish I would have read the reviews before I wasted time and money here. Dr. Eun lacks bedside manner, he is incredibly dismissive, talks over you, and just unprofessional. Go somewhere else!!

If you care about your health and having a good quality of life, don't go here. Dr. Eun will not…read morelisten or care to help you. He will gaslight you and laugh in your face saying "You have endometriosis I don't know what else you want me to tell you I've done everything I could do for you". He lied saying he did everything he could to remove as much endometriosis as possible during his surgery performed on 4/10 last year. I had a second opinion tell me otherwise...my case is so severe that Dr.Eun's procedure did nothing and I had to have a second more severe procedure done in January 2025. He also prescribed me Myfembree, which my second opinion told me is terrible for my body destroying my bones and hormones and to stop taking immediately. He also laughed at my suggestion of Pelvic PT appointments said they "wouldn't do anything". Again, my case is so severe I am now scheduled for PT appointments once a week for the next 12 weeks. I had concerns of protein in my urine, again Dr.Eun laughed in my face and didn't even test my urine last time I was in office (even though a urine sample was taken and I requested my urine be checked for protein). This is a private practice as well...the healthcare system needs to better...this is unacceptable.