Agustus represents the epitome of a good real estate agent. We requested additional information on…read moreseveral properties through various platforms once we decided to return to the US from Europe. He is the only agent who consistently kept in touch by sending new properties as they became available. When we landed in Las Vegas, Agustus was there to greet us and get started on our search. Once we settled on our new home, the the transaction went smoothly from opening of escrow to the final walkthrough. That was September of 2019 and he still calls to make sure we are faring well. And, of course, we feel comfortable reaching out to him for house related matters. We have bought and sold at least 7 high priced homes over the years, but no other agent has taken the time to contact us once the deal was complete. Agustus is the exception.

Agustus helped me purchase my first home back in 2018. He was friendly, knowledgeable, held my…read morehand and walked me through the process. Was very patient with the millions of questions I had as a 1st-time buyer. He made it easy and effortless. I highly recommend Agustus. Give him a call whenever you are looking to buy or sell in the Las Vegas area!

If this could be -0 it would be…read more Copying/Pasting my google review here to & will be filing a complaint to Real Estate Division after this. So money hungry even if you qualify for 3x's the rent they want to see what you currently in real time know what you have in your bank account before even running credit ! Kimberly spent hours asking for way more information into my billing matters outside the fact we could afford it. Filed 3 applications for $85 ea. Not running my credit BUT have the nerve to deny because they couldn't have access to our banks account (no bank will have a statement for current month) so we sent screen shots & soon after it was denied. SHE NEVER RAN THE CREDIT & per Nevada Law if the credit isn't ran we need a refund! There was so much confusion on what they were asking from my bank account with verifying we qualified & still asking for current bank info like my saving. We already applied to another home & approved for 2375 (way more than this one which was: 2200) The ONLY reason why we didn't get it was because of 1st come , 1st sever. They didn't even go through half the extent Kimberly was asking for in all our banks. We were confident about this with Kim/eleanor especially cause it was cheaper than what we were approved for 1st. I'm just trying to rent not take a loan ! I asked so many times before the denial to call me & trying to call her not answering it at all like literally not acknowledging it , like I never asked for a # to call so we can understand WHY does she need more banking info IF SHE ALREADY HAD STUBS/STATEMENTS we can afford 4xs the rent w. 3 applications! She never responded & we all sent screen shots from our banks (because you can't get it for the current month) she send a denial for no proof of income BUT SHE SAID WE QUALIFIED & NEVER RAN MY CREDIT (again we have an whole email chain) HOW CAN YOU EVEN DO THAT?? Of course soon as the denial came she stopped all communications. I will report complain do whatever until someone address this professionally & become accountable! Eleanor made it seem like she could make it work & Kimberly was asking us to show the $$ before even checking out We know this isn't right due to our previous home approval process for something way more them & we understood why & didn't ask for an application refund That's how I know this wasn't right. They thinks it's just a review welll they met the right match ! & this why people house is on the marketplace right now / will not sell !

if I could give zero I would. husband and I rented a property managed by 1st priority, Duc Lu was…read morethe agent. we lived there for 2 years. during that time it became clear the owner was too cheap to make needed repairs and we decieded to move. when we left we cleaned the place from top to bottom. we filled all the nail holes and touched up what we could. in the end Duc informed us he was keeping 750 of our security for touch up paint and landscaping. 550 for touch up paint to be exact. first the home was not painted when we moved in. we did not do excessive damage and the previous tenant was there at least a year but my search shows approx 2-3 years. so in 3-5 years the home was not painted but we should pay 550 for touch up paint? also I would love actual proof of what was done to the landscaping when I have taken pics since we moved and nothing was changed. the kicker is the home was listed two days after we moved, meaning it was rental and show ready. it was on the market 9 days, rented and tenants have moved in all in a total of 21 days... so please explaint to me how keeping 750 of our security was even justified? when we moved in there were nails in the wall that were just painted over, when we left we patched all the holes. we left the place in better condition then it was given but it is not our responsibility to paint and make it ready for a new tenant. guess we will take the legal route and let them expain to the court how a home not painted in five years is the responsability of the tenant not the landlord. so if you are thinking of renting from them, I would think twice as this could be you in a few years when you move out.

Rented a house in the McNeil estates through First Serve Realty, and they couldn't have been more…read moreaccommodating. We would highly recommend Fadra Kyle and her team. Thank you so much! You made renting so much easier than we had anticipated. (So easy, that we might regret buying! Haha) Jamie Kaye and Kyle Dolder

I rented from this company for 11 years. The property was well teken care of. The carpet was…read morealready destroyed upon move in and the owner never replaced the carpet. You would think they would replace it after a decade of living there. I had to move out this April. They gave me a 30 day notice to move out, due to the owner selling the house. I received a bill for $895 that they are charging me. I would think that after being a great client for 11 years and never being late on rent and keeping the home in great condition besides nor.al wear and tear that i would have received atleasf the security deposit back. I would not recommend renting from this company. One positve thing about the company is that most repairs were taken care of quickly upon placing a maintance order. ​

JUNE 2016 After two plus decades, almost three, of using Sarah and Eddie for our rental management…read moreneeds, we finally decided to sell our rental house. Thanks to their staying on top of problems during the 20 years of rental, we had less than $1000 in fix up expenses for the sale. Eddie managed to get a closing price $10,000 over what we thought we could get. The total time from listing to closing was just under five weeks. We have to say, after selling eight houses during multiple military moves, this was the easiest sale we have ever had. PREVIOUS COMMENTS REGARDING THE RENTAL. I have read the comments from others from the point of renters. I and my wife have used this company for almost 25 years to manage our rental house in Vegas. First I would like to say we tried renting it once ourselves. We rented to an enlisted military couple who we thought would be responsible. They decided watering the grass cost too much so shut off the sprinklers. That totally destroyed the front and back yards. They lived like pigs and when the left the house had a smell that could only be fixed by repainting the entire place and Cloroxing the floors. We had to use the entire deposit to clean it up. The yard was gone so we replaced it with rock. Then we got Quality as our management company. If you renters who made a review had problems then I would have to say you need to consider things from the owners stand point. We do not want our houses trashed. Second, as owners we have made every effort not to be slum lords. We have kept everything working well and did not go with the cheapest possible. We put in a good quality fridge and dishwasher, an Ecostar air conditioner and have done what we could to keep costs down for the renters. We inspect once a year and we are very quick to fix things or upgrade things if the renters have suggestions. And Quality makes it all happen. IMHO if you renters have a problem with Quality it is actually a result of the instructions given by the owners. Some owners are slum lords and do not want to spend a dime if they do not have to. I suggest to renters that if you have problems, you ask Quality to find you a better home, and not go slamming Quality. In regards to the comments about rent payments. Quality has been in the same office for decades. You have a checking account. You can put Quality down as a regular payment and arrange for the bank to PAY them each month. It will all be done automatically and the bank will have proof Quality got paid. What is so hard about that? It will save you 48 cents a month on mailing the check.

I moved to Las Vegas and had no family there two and a half years ago. The owner and staff were…read morephenomenal from the moment I moved in until I left on June 3rd. Marie is the receptionist and she was always willing to assist me. I really loved communicating with her because she is so helpful. April...she was the main reason I felt as if I had family there. Patience...providing clarity...response time was within 24 hours...a great person. Sara the owner...I leased the house and did my initial walk through with her...I had no idea she was the owner...her demeanor is great anf she cares about her staff, clients and renters...I am going to miss this team...they worked with me after my car accident and during my move back home they were great with providing me with what I needed to do for the owner and myself. I will always recommend this organization because they are a phenomenal team and I never had a difficult moment while leasing the home.

I contacted this business about listing my house. It took several days to finally get a hold of…read morethem. He tried to list my property without even taking my input regarding the price and he set it way too high so I didn't sign the DOCUSIGN documents to get it listed through HIM on the MLS. I keep getting DocuSign documents twice a day for the last six weeks from this guy. There's no customer service you're just a number hence the low commission rate.

I submitted an offer on one of his listing over the weekend. We received acknowledgement of receipt…read moreof offer from his admin team. However it is now Tuesday evening and my agent or myself have yet to hear from him, for all I know he has not even put my offer in front of the home owner. If you want to sell your home be careful he is not very responsive to people that are interested in buying your home

We truly cannot thank Victor enough for all of the hard work, care, and dedication he put into…read morehelping us sell our home so quickly. From the very beginning, he made what could have been a stressful process feel smooth, organized, and exciting. His attention to detail, thoughtful guidance, and confidence throughout the entire process meant so much to us. It was clear every step of the way how much he genuinely cared, and we are so grateful for the time and effort he invested to make this such a successful experience. We are beyond appreciative and feel so lucky to have had him by our side through this journey! Even our buyer gave him the greatest compliments and mentioned we choose the right person to represent us!!

My husband and I have thrown around the idea with selling our home for roughly the past year and a…read morehalf. Him the more willing and me not so willing because It seemed like too much trouble. The purchase of our home (a different realtor) and the refinance of our home was an absolute nightmare. Either this or that was always happening throughout that process. My girlfriend referred me to a realtor that she had known, who she also had a great rapport with. She had called him for me, knowing I probably wouldn't make the call and let me talk to him on a friend to friend basis, rather than a sales pitch type of deal. In just this conversation alone I already felt like there was promise that selling my home wouldn't be so terrible after all. Victor came to my house that same week and talked to my husband and I. He had already had all the information and answers to all the questions I could and did throw at him. He never made me feel like he was pushing me to do anything, yet simply giving me information in the case that I did decide to sell. When he left my husband and I immediately knew we were selling and exactly who we were using. Victor was very accommodating to our schedule and communication throughout the whole process was amazing. My husband and I decided that we were going to rent for a year to watch and see how this market bends. Victor immediately set us up to look at all of the rentals, meeting our very particular needs. I fell in love with the Rhodes Ranch area and a house there in it. Upon our walk through we had noticed the walls were absolutely filthy (not just wear and tear but actually filthy). My husband and I placed our deposit on the house after we were approved and Victor, doing his due diligence, simply asked the property if the walls could be cleaned before our move in. The property management company was extremely hard to get ahold of and their communication was very unsatisfactory. First they told my husband that we WERE approved and then emailed Victor saying we weren't. That got cleared up and we chalked it up to miscommunication. I placed the security deposit and had all my utilities set to transfer on the 1st of the month, we were 10 days away from closing on our house and moving out. In the morning the property management company emailed me stating how and when I could pick up the keys for the house. I was in route to enroll my children in the school they would be zoned for (approximately 1 hour after receiving the email about the keys) and Victor called me. He told me that Perla from the property management company (century 21-Gavish real estate) had emailed him stating they were giving us our deposit back due to us ASKING if the walls could be cleaned. A pretty reasonable request in my opinion. I called the property management company to figure out what was going on and Joe from ****Century 21- Gavish real estate **** stated that it just seemed that it would be a really long year and we were asking too much to have the walls cleaned. I went into immediate panic. Where was my family going to live? Where would my kids go to school?! Victor calls me while I am in complete panic, he dropped everything and took me to see the next house I had in mind, prior to being accepted at the 1st one. I ended up loving this home the fact that he probably had a million other things to do, he made me feel like I was his only priority and he was going to fix what this horrible property management company had done. I had the application in and we were accepted the next day. Victor took care of all the communication and told us when and where to be. It was a breath of fresh air after being rattled to bad. The sale of our house was absolutely effortless and simple. Nothing that I anticipated. I could not have asked for a better experience and would definitely recommend Victor to anyone looking to buy/sell/rent - whatever the case is. He is so patient and knows what he is doing. I will be looking forward to our next purchase when the time is right.

If you're a landlord looking for someone who actually has your back when things get ugly, you need…read moreto talk to Martin at Paradigm Realty. I can't recommend him highly enough. An eviction is every property owner's worst-case scenario, but having Martin in my corner turned a nightmare situation into something manageable. While other managers might shy away from the "tough" cases, Martin truly shined. He went above and beyond to help me navigate a very difficult tenant situation, and his level of experience and boots-on-the-ground knowledge was obvious from day one. He didn't just pass the buck; he took ownership of the entire process and gave me the peace of mind I desperately needed. It is rare to find someone with this level of expertise who actually handles the messy details of an eviction with such professionalism. If you want a property manager who won't disappear when things get complicated, Martin is the person to call. Paradigm Realty is lucky to have him.

Paradigm managed my property in Las Vegas. Kayleigh (I have…read moreher emails) claimed she retained at $3000 damage deposit from my tenant. I told Kayleigh to hold the damage deposit till i inspect my condo. Once I got to my condo immediately I noticed all my brand new flooring was scratched I called my flooring people, they said the damage is over 7K. My flooring was put in for this client. Kaleigh denied any of this, & stood by a picture sent to me, the picture was at a far distance where one could not see the damage. I agree the picture looked great from a distance. Next thing I knew by my fire place the tenants dog peed to the point the smell came into my dining room because the fire place is beside my dining room, i asked Kayleigh to have a professional clean the area, Kayleigh claimed there was no pee smell, yet the tenant has 2 dogs, I don't have any dogs, I had to pay professionals to have the area treated. Kaleigh claimed she used part of the damage deposit to fix plumbing issues, when I called the plumber over, Nick told me there was no work done, however Nick showed me the work he did, which was warranted, Nick is the plumber Kayleigh uses. Kayleigh told me the work was done by a different plumber, yet no receipts to prove any of this were given to me. For some reason when I asked for the code to the drop box at my condo, Kaleigh would not give me the code by email, or phone conversation, for some reason she made me come to her office to get the code, knowing I had to drive from Vancouver BC as a person with a permanent disability, this was not favorable to me. Once I opened the door my key was stuck in the key hole, I asked the key person to come by, & fix it, of course he wanted to change me. I got the key person's phone # from Kayleigh. When I told Kayleigh about this, she claims the key box was vandalized, possibly by my father. Kayleigh did mention possibly vandalism, a month or so prior. I suggested to call the police. Kayleigh was against calling police to protect my condo which is a gated community, after I spoke with neighbors, HOA who do walk arounds they claimed nothing has happened to anybody's property. I did put my condo up for sale while the tenant was still occupying my condo. The only offers I received were from the same people on 2 occasions. Which was $10,000 up front, $1,000 for 10 years, then the remaining being paid after 10 years. Lenny said he worked with the buyer in the past. Of course I refused this terrible offer. When I went to get my keys from Kayleigh I told Kayleigh its ok Paradigm didn't get any offers other than the 2 terrible offers, then Kayleigh said with a proud bright smile "there were many offers." I said "Kayleigh its ok, there is a global slow down on buyers." Again Kayleigh stuck to her guns. When I asked my neighbors, they claimed nobody came by, nor nobody in my gated community saw any buyers come by. Since my place didn't sell, I built up enough courage to have my place rented out again. When someone came by to rent it out, Kaleigh said my place smelt like mold, the quotes Kayleigh got me was 8K-18K. I decided to ask my handy man to check it out, my handy man said there is zero odors. Btw the pee oder was a faint odor that came & went as I sat in the dining area, so that oder was not detected by anyone, until I discovered it. Next thing Kayleigh didn't agree with my handy man, that's when I decided enough is enough, I'm coming from Canada to fugure out what is going on. When I opened my condo my caregiver was with me, I told her to smell for the odor Kaleigh was talking about, sure enough neither of us detected any odor Kayleigh was referring to, which was a huge relief. What was also noticed my band new microwave was damaged, my oven was dirty, black all over it (i have pictures of my caregiver cleaning the dirty oven.) Turns out the 3K that Kayleigh retained from my tenant, nothing was used for damages, that were paid from my pocket, damages Kaleigh detected were taken from the damage deposit, yet i didn't see a receipt for any of her claims other than a bill someone cleaned things. Furthermore, before I rented my place out Kayleigh recommended I use Jason Page their handy man (who is currently being served by my attorney) who over charged me for work, which included things Jason claimed he repaired but nothing was repaired, my attorney came by to visually verify this. Kaleigh also said she put my tenant into their collection agency for over 14K owed. Since I don't trust Paradigm I asked for permission to have access to the progress,, Kaleigh suggested to transfer everything over to me, when I did, Paradigm's collection agency didn't have any case filed, dispite Kaleigh giving me a claim # that their collection agency is unaware of, through difficulty I was not able to get it done, I suggested Lenny do it again to have both of us on file, this would have satisfy me, dispite all that went wrong. Lenny's wants to sue/cease order against me

I found Tony on a Reddit forum for Vegas Locals . I had no contacts in Vegas and he helped…read moreimmensely...picked me up at Caesar's and showed me 10 properties. I found one I like and he negotiated a good offer from the initial offer to additional seller credits later on. Coordinated and met all inspectors and contractors and kept in touch regularly while answering all phone calls and messages immediately. Closed escrow in less than 30 days and got the keys which he went out and tested and then personally delivered to my hotel. Went above and beyond and highly recommend.

My wife and I moved to Vegas in January 2026. I was a frequent tourist. My wife came out…read moreoccasionally with me and fell in love with the desert. Neither of us have any social support system in the valley. Tony helped us purchase a house nearly sight unseen and we couldn't be happier with the house we ended up with and his services that got us here. When looking to make this move, polled our connections. The agent we used to sell our house had someone out here and it wasn't a good fit. We were doing our due diligence and came across some very informative posts on Reddit that Tony wrote. So we dropped him a line and set up an introductory phone call. From that first call, it was clear to us that Tony believed that an educated client was a good client. Even though it wasn't my first rodeo, it was my wife's. And Tony took the time to make sure we both understood the process at every step of the way - which ended up being helpful for both of us because things had changed since the last time I did this. As we went through the process, Tony did a fantastic job of reading the room between my wife and I. In selecting a house, we just needed the search tools. To his credit, Tony let us do our thing at this stage. It would have been hard for anyone to interject into our process. But once we found a property we were interested, Tony jumped right in where he was wanted and needed. We were scheduled to come out to the valley and do some traditional house hunting, but he was kind enough to give us a personal tour of the house we locked in on via FaceTime. This enabled us to make an offer on the house without even getting to it. We discussed the valuation of making an offer and went through several rounds of negotiations. The market's been dynamic lately and his guidance was helpful in getting to a valuation that my wife and I are very comfortable and happy with. He connected us with a great home inspector who made us feel comfortable moving forward and went out of his way to get information from the HOA that enabled us to move forward past the option period. The only hiccup in the process was related to my lender (that I brought in separately) and Tony - and his partner Kristian - were on top of those guys to make sure that we closed on time. And they had a plan B in-hand in case that fell through for any reason. We didn't need it, but it was comforting to have. At every step of the way Tony was equally responsive and empathetic. Most of us aren't casually playing around with hundreds of thousands of dollars every day and that scale can make "small" mistakes something less than small. Even when we were freaking out about our HOA-related issue [The exterior fencing wall had some damage, but it's the HOA's wall - so not our problem!], Tony kept us calm and worked the issue to it's natural end - which we were quite happy with. We bought this house with an eye to living in it long enough that this might be the last house we ever buy. But if we ever do move again in the valley - or I have anyone in my social circle follow me out to this wonderful jewel in the desert - and Tony's still working, he'll be the first person I call. I wholeheartedly recommend Tony to help with any real estate need you might have in the Las Vegas area.