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    Rams Plumbing

    3.7 (13 reviews)

    Services - Rams Plumbing

    Plumbing inspection

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    Cooper Heating & Cooling

    Cooper Heating & Cooling

    3.1
    (352 reviews)

    Cooper installed our HVAC system about 9 years ago. We bought the annual maintenance agreement for…read morewhich we get a testing and cleaning of both heat and AC....Last week it was time of the AC test. Mario is a nice, polite and well versed serviceman. During the inspection he mentioned the capacitor was "reading low" and he recommended I replace it. I looked it up on google and it suggested the price of the part was about $25. Now mind you, I had no trip cost, as he was already on premises for the annual service. He quoted $500 and change. I was shocked and he then went to to say that I really should install a "Turbo Capacitor" and "UPGRADE THE ELECTRONICS. for a total cost of $702. Now look at this video on replacing the capacitor for $25 https://www.youtube.com/watch?v=BwdsAD019pk I challenged the number and asked him to cal the office. They confirmed that the price is fixed - I felt under the gun. He was already here, trip fare was paid so I figured to approve the install and challenge the number with the office. He then told me that the insulation was warn, so he needed to replace, not urgent, but needed. About 18" of foam insulation....price $209....FOR 18" of cheap, off the shelf insulation that probably costs under $1....and he was already at my place. After a lot of back and forth, he "threw in" the foam. I called the office and explained my shock at the price and was told they bill at $400/hr labor plus parts. Even with trhat exorbitant hourly rate, he hardly worked for 45 minutes to do all the work, so I asked for a breakdown of parts and labor. Was told they work on fixed pricing with no breakdown. I have been a satisfied customer and find their technicians to be able and polite. On their website I gave them a 4 star review thing I would be able to put some of this story but there was no such opportunity. I hate feeling that every time something needs repair, you have to guard against being taken advantage of. I thought I had a trusting relationship with them, and am disappointed to find out that is not the case.

    I've been using Cooper since 2021. I went through Costco to purchase a new AC and they contract…read morewith Cooper. They were amazing when they did the install and I've been happy with their preventative maintenance services. I recently used them for a plumbing service and had Mirwais out to complete the job. It was a big job that took all day. Mirwais and Eric were professional and communicated everything they were doing throughout the day. Cooper has done right by me and I'm very happy with their services.

    Elite Rooter

    Elite Rooter

    2.7
    (97 reviews)

    responded quickly, friendly, great service, came out fast, able to replace water heater that day,…read moreleft area clean suggestion please wear shoe protectors walking through homes, carpets are brand new

    Avoid this company at all costs and find a trusted local plumber instead…read more I have roots in my drain, so every year I have to get them cleaned out. I've used Elite once before, and I decided to use them again. But this last time when they showed up, I scheduled what should have been a simple $79 annual pipe cleaning. Instead, it immediately turned into a hard-sell pitch for an $8,500 trench-digging and pipe replacement -- a major job that might be needed someday, but certainly not urgently like they claimed. (Mind you, they didn't even guarantee that this would fix all my problems. They said there might need to be more jobs that get done after this $8,500 job. ) They used sales tactics to try to scar me and make me think that I would only be getting this price for one day. I declined MULTIPLE TIMES because I wanted a second opinion, and I'm very glad I did. ALSO - Despite paying the $79, they didn't even clear the roots from the drain -- they just told me it was "too overrun" and then pushed the upsell anyway. After that, I received phone calls from them twice a day for a week trying to get me to schedule the expensive work. And Elite kept calling me. Trying to see what they could do to "earn my business". Eventually I got into a long discussion with one of their salesmen, and long story short, they talked me into considering them for a hydrojetting job. - Which would clear my roots, and they could then decide how bad my pipes were and what kind of further service I would need. Which they quoted me $1,600 for. Eventually, I had another trusted local plumber take a look. And they confirmed I had roots and a few other minor problems. But the roots were definitely the biggest problem that are causing my backups. and he also suggested hydro jetting done by his friend. So I scheduled him and he charged me a fraction of Elite Rooters 1,600 dollar price tag. I was blown away by how simple the hydrojetting process was, because by that price point, Elite told me I thought it was such a complex process. Bottom line: This company uses high-pressure tactics, inflated pricing, and artificially urgent sales pitches. Don't be fooled by the $79 "special." Hire a reputable local plumber -- you'll save money and avoid the corporate upsell games.

    Rams Plumbing - plumbing - Updated August 2026

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