After many years of living in NYC with no car, now with a car, I am helpless and clueless when it…read morecomes to navigating all the Minnesota DVS processes (or anything else car-related). I have been to the Midtown Service Center for everything from moving my registration and license to MN to renewing tabs (it's a sticker, MN), etc. I have had nothing but positive experiences, and most of the people who assisted me were also very friendly. I recommend having an appointment, but I have also dropped in as a standby and didn't have to wait too long. There is ample parking across the street in the garage and it is below the midtown exchange, so you can get a bite to eat if you have to wait for a while.

This place is embarrassing. The people working behind the counter are very slow and constantly…read moretaking breaks and leaving their stations. Most of them can not even speak English. They do not respect other peoples time. Very incompetent management at this service center. I tries to get a real ID upgraded to enhanced ID. The person at the intake window was very slow and incompetent and incorrect in so many ways. I sat and waited over an hour for many workers to take their brakes and gab with their fellow workers when many people were waiting for service. Very poor service and embarrassing to other hard working americans. Regards Gerald

I've had to use the DMV in the last couple of months for driver license renewal, a passport…read moreapplication, as well as requesting a police crash report. I've never had to wait more than 20ish minutes. The team is friendly and helpful. You can also fill out apps online prior to your appointment to make the visit even quicker. The passport appointment was so quick (scheduled a time ahead) that we were in and out within 10 minutes!

See the photo they included? That's what it looks like when you go there. 3 people working with…read morebanks and banks of empty teller windows and computers. If they are only ever going to have 3 workers they should rip out all the computers and put in an arcade. They'd make a killing since people ha e to wait over an hour with 3 tellers and only about 10 people infront of you. Someone needs to brighten up the place so the 3 burnt out ladies can smile once in a while.

This place is always packed. Lots of events going on. Service is usually super good and friendly…read morethough. Parking is usually pretty easy to find as well. Very much diner set up seating. Very home town bar feel. Usually a pretty awesome tap selection as well. The only part that sucks is the food. It's very, very mediocre since the menu change. Disappointing to say the least. We used to love their sheet pan nachos, but somehow they just don't have the same luster/flavor. We actually missed them so much I started making them at home.

Person running the non-emergency number today clearly needs a vacation because I was apparently an…read moreasshole for even calling the number and asking about noise ordinance clarification. What am I missing? She was acting like it was the 911 line. Literally her fucking job to help.

So grateful to the Edina police and their work to return stolen property. Sincere thank you!read more

if I could go zero stars, I would very unprofessional company told me back that they were work on…read morethe thing, even though we didn't qualify finance plan. The turnaround and call me when I them why they haven't repaired it the turnaround and just give me a bunch of about what I have to sign up for and what not where the person that came out to my place of residence should've told me about their service plan and did not. them talk to me all high and mighty I'm freezing my keister off and they're sitting in office or house.

We could smell gas, although slight, but I called anyway. The service tech that came out (wish I…read moreknew his name) was thorough, polite, and extremely helpful. He definitely is a very valuable employee.

I am happy with the professionalism of the police. However they are very accessive in pulling me…read moreover 3rd shift on my way home from work. But they were never disrespectful. This is a wonderful city to live in. I would however like to see more repaired roads through out the city. Residential and commercial. Too many pot holes.

I have such mixed feelings about this DMV…read more First parking is difficult. It's in a strip mall and to ensure the other business having parking for their customers most of the upfront spots are reserved for each companies customers. The lot is always full! Had to circle a few times before getting a spot. Second this location looks a bit different than any of the others I've been to. Looks like a pop up. You walk in and take a number but it is crowded so it's hard to even see that that's what you need to do and it's weird to approach because you have to squeeze between people being helped at the counter to grab a #. Third - No privacy at this location. When you approach the counter you are elbow to elbow with the other people at the counter (especially when people have 2-3 people approaching with them) also the seats for people waiting/standing is tight- less than 10 steps between the seating & counter. Also I was a bit concerned they don't really have those tables with the pens connected like other locations, they have one table with forms and you just fill it out however you can. It's packed so there's definitely people sitting around that one table. You can fill out the forms online ahead of time, which felt a bit more secure. The man sitting next to me had his form on his lap which displayed all his personal info including his ssn. Forth - when I first walked in they just called #14. I pulled #46. I thought I was going to be there all day with how crowded it was. I even thought about leaving to grab food and coming back later. I went outside for a bit then came back in stood until a chair opened. For the most part they were calling the numbers fairly fast. They would call a number 3x before moving on if no one responded. Some people needed Spanish speaking reps and most of the reps did not speak Spanish so they would wait and kind of go up one after another even if their number wasn't called yet. Again small location I could hear some of the employees complaining to each other what kind of services they "weren't" dealing with that day, which added an extra level of unprofessionalism to this location. I know they didn't care that we could hear but still. I waited about 35ish minutes for them to get from #14-46 which isn't as bad as I thought it would be. They were able to scan my ID and pull up my forms, I had to take a pic. There were people walking in front of me while the rep was trying to take my pic and a man even stopped to stand partially in front of me- no type of awareness to what was going on. I'll say I'm somewhat impressed with how fast (considering) things moved along but everything else here was a no for me.

SO efficient! I used to hate coming here (and still hate going to other DMV locations), but they've…read morereally improved in the last few years. I came in on a Friday morning, and immediately took a ticket with a number, and was 16th in line. My number was called in less than 5 minutes. The nice gentleman that helped me was both efficient and friendly. He was able to help me update tabs for 2 vehicles (one that also needed new license plates) and updated registration for my boat. I was in and out in less than 20 minutes! Congratulations - I'm totally coming here next time I need DMV services!

They tore down the old building in Fall of 2023, and as of Nov. 30 2024 construction of the new…read morebuilding is nearing completion, which means cold porta-potties until then.

This is a very nice rest stop. They had magazines for Michigan Minnesota and Wisconsin which was…read morereally nice Their bathroom was nice and warm they had vending machines they had vending machines a nice little trail to walk in the back it was very pretty it just snowed the night before