We ran into some issues after our annual maintenance and Christopher responded to our…read moreafter-office-hours call right away. He was able to troubleshoot over the phone and walk us through a quick resolution of the issue. I spoke with Christopher a couple of times with follow-up questions and he immediately answered the phone and was incredibly helpful. Talk about great customer service and quick responses, we were so lucky he was the technician on-call. We are exceptionally grateful for his help on a Saturday afternoon. Many many thanks from a long-time customer.

Shout out to Eric for the detail and care he took with doing my first service of my water…read morefiltration system! It's obvious that he loves his work and the company! So nice to deal with this company! if you are considering a water filtration system and want to change your service provider .. this is the company! One very satisfied customer!

He has doing this for many years. He was very knowledgeable and helped us on short notice!read more

Responded quickly to come out on cold Saturday morning to work on a well problem. On time and…read morefriendly, I couldn't be happier with the quality of my service.

Technicians were very good, manager with them was trying to upsell the job. Being I knew exactly…read morewhat the job needed, and he assumed I did not, as I'm female. Tried to sell me 6500.00 for things that I absolutely did not need. I did not agree and had them do only what was necessary and not $4,000 over what he mislead me to believe I needed. Not good business.

I called Comac to replace a water pump in my house. Their service was beyond my expectations…read more They did a great job of communicating and were out quickly. The install techs, Bob and Ryan were professional, pleasant and did the job in a very short time. Everything was cleaned up and the new pump is working perfectly. I highly recommend Comac for any pump or wells work. Thank you!

Adam is passionate about water! His goal is to make sure you are happy with your water, and if you…read moreare not he will do everything he can to improve the situation. I am not sure if it is a good thing to be told that "your water is the topic of conversation at the office!" However, it has led to some creative solutions for our well water.

From the owner: Fontus tests for water quality issues and provides you with solutions that ensure that your home or…read moreoffice water is safe and pure. We offer seven vitally important Water Testing & Treatment Services including Well Water Testing, Public Water Testing, Water Treatment and Filtration Systems, Hard Water Remediation, Water Treatment System Maintenance, PFAS Testing and Filtration, and free Radon Testing. All backed by our Triple Test Promise of 100% satisfaction.

I had a few companies come out and let me know what I needed. First thing Chris did was test the…read morewater (which no one else did ) and then go over the results with me in detail. I never felt rushed or pushed for a sale. He made sure I understood each result and answered all my questions. We then went over the systems and again wasn't pushed to go more then needed. I had asked about something another company told me i needed but based on my water results he let me know I didn't need it and save the money. Installation went smooth and the install tech walked me through the system and how to make changes if I wanted to. I would recommend Chris and Pure Water to anyone looking for a system. Not just a great system that Im very happy with but great service and folks that care

After a year having a new water system installed, one tank started spurting water. I called,…read moree-mailed and texted Chris, the seller, to no avail, (two weeks). After I called another number I was told that another tech from Augusta would come down. The man told me that the tank that was spurting had a crack in the head. He turned the bypass off and it stopped leaking after a while. He told me there were three tanks I did not need and to fix it, it would take another $8,000.00 and that was at a discount. I had already paid the Pure Experts almost $14,000.00, so I told him I was going to get another opinion with another accredited water system company (the Pure Experts and Aerus are not accredited by the BBB). I wouldn't recommend the company to anyone!!! Since this writing, I have found out things I cannot divulge. "The Pure Experts" on Warren Avenue, Portland,ME are scammers! Period!!!!

Extremely rude and disrespectful. Would not recommend to anyone. lacks professionalism and was…read morecursing on the phone when asked for help with a service call. DO NOT USE Follow up- I called Jeff twice only and the other number was his cell number (how would I have that if he did not do work with me before), I wasn't sure if it was the same person which is why there was a second call. He was also very rude about that and was being condescending. Ironically our entire conversation and receipt of payment for our last job was still there so him saying he doesn't know me or never did work is a lie as there is the proof below.

So long story short the well line from our old farm house to the well that's about 300 feet away…read moreand very old finally went. American Mechanical & Plumbing was recommended by someone on a local community Facebook page so I contacted him by phone. He was very easy to talk to and he confirmed my suspicions about the old well line being no good. He recommended trying to lay a temporary poly line above ground but given the distance and grade it just wouldn't work but it wasn't from lack of trying. Jeff and his partner tried for a few hours with no luck and then only charged us for the fittings. Fast forward a week and we had another great guy doing all the excavation and he and Jeff linked up and came up with a plan to get water back on. Excavation guy did his thing and then this morning (July 12th) he showed up and had everything connected and water flowing in two hours. He came up with the idea to ditch our old shallow well jet pump and put a pump in the well with a 20 gallon pressure tank in our basement. What an upgrade. We really can't recommend him enough. I'll be passing his name along to anyone who needs a great plumber. Thanks Jeff and crew @ American Mechanical & Plumbing!! The Waters Family

Update: I called pine state and spoke with George, he came by and fixed it in 10 minutes. Charged…read moreme 150$ less then ward and including parts! Go to pine state instead and save your money! Also dont be fooled by the response below. Like I said they are trying to make themselves look good and cover it up. They say they did there job by saying they diagnosed the issue and provided a solution to fix the issue. Well its not hard to diagnose an issue when it is clearly snapped off in front of you. The solution they offered, "sry we cant fix this, please call and schedule an appointment, we wont be able to come back until the end of july, or you can hire someone else to replace the whole T-set if you need water sooner." Pine state had my water back in 10 minutes! Needless to say they are very unprofessional and rude. Heres my story below. Extremely Disappointing Experience I had an emergency plumbing issue and called this company after my T-joint broke. They arrived and spent about 15 minutes attempting to fix it, then stepped outside to take a 20-minute phone call. When they returned, they said they needed a tool that had been left in another company van back at their office. They came back roughly 40 minutes later, only to tell me they didn't have the correct fitting. The next morning, they returned, spent about five more minutes on the issue, and then told me they couldn't complete the repair because they had another job to get to. I was told I could either schedule an appointment for a month out or find another company to do the work. When I called to express my concerns, the front desk staff refused to offer a partial refund and still charged me $265 for what amounted to almost no service. Shockingly, during the call, the front desk woman made a highly inappropriate and offensive remark related to my son's passing something she must have looked up online. This was by far the worst customer service experience I've ever had. I strongly recommend avoiding this company there are plenty of reliable and respectful local alternatives. Not only that but then they had the audacity to respond and assume and accuse me of using my sons death as a means to save money. Also telling someone who lost someone let alone a child that its been 4 years since your loss!!!! Really. What are you saying? To get over it. Honestly this company is under poor management. You guys told me the price and I agreed to it yes, I told you financially I was struggling, asked to see if you had any discounts, and you said no. Most of the time spent was them driving back and forth and on the phone. I asked for partial payment back, not a full refund but couldn't even get that, just the manager telling me she google searched my name and said my son died 4 years ago and its not her problem? All I said was I was going through financial problems and still recovering from the loss of my son, greif is not something you get over in 4 years! There is a clear tattoo on my arm that started the conversation with the techs. Stop lying and trying to cover up the fact that you messed up this time and someone is standing up for themselves. I hope you have a good day!

These folks are the real deal They did the job for the…read moreamount they quoted and did it in about 4 hours And they did it right I highly recommend them

If there was below 1 star, I would of done it. E.R. Fabian & Sons acquired me as a customer when…read morethey took over AAA Water Pump & Filter -- and I have never even called upon them until recently and it was because I was long overdue for a water test, which I scheduled, took the day off work to be at the house, and they simply never showed up. No call, no message, no explanation. I left multiple voicemails afterward and never received a single response. It's clear they dropped me as a customer without even trying to provide service that they inherited me as a AAA customer. Not an honorable or trustworthy company is all I was left with. Extremely poor communication and reliability. There are much better well and water service companies in the area. Do yourself a favor and go elsewhere. AVOID.

I had ER Fabian install my water softening system about 9 years ago. I had the system fail and…read moreneeded service about 3 weeks ago. I called right away and left a message on a Friday afternoon, nothing, called Saturday got the answering service, nothing, called twice Monday, nothing, finally called Tuesday for the last time and received no call back to date. I emailed Bob, nothing. Ended up going to Forest Pump who came right out the following Friday and installed a whole new system. So disappointed with Fabian.

Always do what they say, offer excellent service and value, have been working with them for 4 years…read morenow, highly recommend!

As a long time customer, I have receIved great customer service with calls always returned…read morepromptly. They have fixed leaking toilet, installed a disposal and a water heater as well as other plumbing issues. They do reliable work at a fair price. Susan C