I needed some continued care after hospitalization. I feel very lucky to have chosen Cedar Ridge…read moreVillage in WDM. Beautiful facility and very clean and modern. All staff, from the transportation guy that picked me up from hospital to being greeted at the front door, I felt cared for and comfortable. The PT and nursing staff were very friendly and professional. I'm happy to give. 5* rating. I'm hoping if I need extra care in the future I'll be there again. Even the other residents were so nice!

Not a good or safe place to take your loved ones. Management keeps leaving (6 in a matter of 2…read moremonths) The one's that are left ED & DON are the reason all other Managers have left. EVERYTHING gets swept under the rug. DON is an unprofessional Bully, who should not be in that position, and the Executive Director sits back & has her head deep in the sand. It's such a beautiful facility too, but I would never have my loved one at this facility, as long as those 2 women were in charge. It is actually very sad that Pivotal Health hasn't gotten more involved with these obviously important issues! They know what's happening at CRV, but have also turned a blind eye to it as well. Very short staffed!

10:00 12:30 2:30…read more4:30 6:30 Breakfast 9:00 Lunch 12:00 The employees here are very nice and friendly

New changes ( they're always changing things for the better at Union Park ) allow residents to…read morechoose between two main entrees and they're asked earlier in the day which one they prefer. AND there's always a nice list of hot and cold sandwiches as well as soups to select if neither entree is desired. This is such a neat feature! I don't know how the kitchen handles it all but they sure do!

My first impression was this is nice, then when we got bills from the facility and there were…read morediscrepancies and we called to management they said they would take care of the bill. and For whatever reasons those management people left and evidently did NOT handle the issue. We receive a threatening bill letter from company that bill was not paid 2 years ago when agreed upon because those people that were there are no longer there so its a he said she said agreement. Its our creditably that is damaged not theirs for not paying. No the facility, should be responsible even if employee leave esp. if high management positions made the agreement. My recommendation is if you have to choose them WATCH all your bills for the charges that appear make sure they really occurred an really used all those products or pills esp. for the time of being there. Staffing was low, most of the time, long waits for help when needed and private pay, skilled people were put in with long term people who were not always on the same planet as us. Not that those people could help there situation but someone trying to recover needs positive surroundings not negative situations.

Our relative needed care after a hospital stay so we investigated some facilities in our area. HCR…read moreManor Care was readily available for a tour, care and cost information. The environment was clean, bright, and new-looking. A bed was immediately available and our relative settled in and the staff went to work: performing a medical assessment, and planning for physical, speech and occupational therapies. As our relative's stay progressed, our family was in constant contact with the staff who were always available. The medical care was first-rate and adjusted as our relative's condition worsened or improved. The CNAs were incredibly capable and kind. All the staff were extremely responsive, quickly answering the call light or family's requests. Staff morale seemed high; they seemed happy with their jobs and seemed to be well trained. The management seemed involved and present. We even met the manager working the front desk on a Saturday. The business office was professional and caring. As our relative's health declined and the end of life neared, the staff helped us transition to hospice care and the same expert and kind care continued to the end. In the short six weeks our relative stayed at HCR Manor Care we became friends with many of the staff who all shared in our grief, making it feel personal, even though they probably encounter it everyday. We would highly recommend this facility for rehabilitation care and nursing services.

Very good professional and caring my husband was there for rehab but passed away lots of sympathyread more

I live in the cottages i have for about 5 years. Everyone is friendly. But the only complaint i…read morehave is before thanks giving they send letters out saying your rent will go up. It's like Hey Happy Thanksgiving your rents going up. But yet I love living here. They maintenance they have are great.

The doctors and staff at DSM Pediatrics in Ankeny are amazing!! They are always there to answer…read morequestions and truly care about their patients. I've never felt rushed and they take time to get to know my children and put them at ease. I can't speak highly enough about the clinic and I'm so thankful we found them!

Wesley Acres has, thus far, proven themselves to be a responsive and engaged retirement and senior…read morehealth center facility. Their high employee-to-resident staffing ratio, strong knowledge and skill base, and generally proactive approach to resolving issues has given my family much needed peace of mind.

Great place that's taking care of my grandmother…read more Wish I could visit more often. Staff is friendly

I am so happy to be working for a company that cares about their staff and patients as well. The…read moreresident to staff ratio is very good. They go above and beyond to recognize their employees accomplishments. Administration makes an effort to ensure all residents are happy and well cared for.