Emailed them for a quote as I was preparing to move, the owner replied with a rate that I didn't want to pay(4 hr min only covers 3 hrs of work, $170/hr for least amount of workers) so I said no thanks, to which he replied: "We are professional movers, what did you expect? You want a cheap mover, you can find them on Craigs List or I even can help you with one of our employees who does small moves on the side. Sincerely, Randall Smith, President" Now I can't speak to their "skills" in the moving world, but their customer service is lacking read more

Wow. I don't know where to begin. I have never hired professional movers, not that I've moved a lot. But I have always been terrified of moving companies damaging my belongings and things that cannot be replaced. 15 minutes before the scheduled time Tracy, Xavier, and Steve showed up to do a quick run down. They prepped my house to protect my wood flooring and carpet. They were SO fast and good. At one point it started POURING. They moved the truck closer to the front door and the garage and kept moving, NEVER slowed down. I was amazed... I also have to say, they were very professional. They knew what they were doing. Susan the person I spoke to when I called to make the arrangement was also super friendly and asked a lot of questions to give me the most accurate estimate and I really appreciated her honesty. Some companies charge for the smallest most bizarre things that you assume would be included! If you're moving, HIRE them!!! read more

Just moved with them (in town from Vienna to Arlington). It was great. The team was pleasant and they did everything with a smile. Also, very good about damages and ensuring customer is satisfied. I would recommend! read more

This was the move from hell (VA to IN) so I was pretty torqued the whole time but had little to do with Randall. The crews were good and Susan in the office addressed my concerns as they arose. Everything got handled. I've moved 17 times and had to change several things which affected the price along the way on this one. This move was one of the very few that when I arrived on the other end, the actual cost was very near the final quote. read more

These guys are the best! We moved from Manassas to Fairfax recently. Not only were their prices the best around (we got several estimates), they were really fast and very careful with our stuff. They even completed the job in two hours less than we were quoted and clearly took pride in getting the job done so fast. Their goal is to be the number one moving company in Northern Virginia and clearly they take that goal very seriously. We highly reccommend them to everyone we know who is looking for a moving company. Outstanding service! read more

We contracted with Randall Movers, Inc. to move us from Springfield, to Dumfries, VA. I spoke with Susan Goltra while on vacation in NC and she was most helpful in setting this move up. I had four movers and one truck. They estimated that the move would take 6 hours but they were done in 5. Each of them, Clarence, Phillip, George and Benny were very helpful and fast. They even suggested that we put pads on our furniture to protect our hardwood floors in the new house and even helped install them. They couldn't gave been more professional or friendly. I highly recommend them for your move. read more

Recently used Randall Moving and Storage for my move to law school. Originally it was planned to be a short move but it turned out to be a long cross country move. The movers were excellent in packing up my one bedroom apartment. They were on time, quick, and very thorough in wrapping up fragile items and furniture. The whole process was very smooth, including my interaction with Susan in the front office who helped me with logistics. Although Randall didn't move me across the country they were very helpful in finding someone who would and helping me move my belongings out of their warehouse and into a new truck. One of their men helped the new movers even though he had no obligation to. Overall an excellent experience and I recommend them to anyone in the area who needs a trustworthy company during an often stressful event. read more

My move went so smooth and absolutely seamlessly! The guys were incredible and QUICK! I honestly never thought it would have gone so well. Your team were absolutely amazing and I am very grateful for their professionalism, courteous nature and kindness. THEY DESERVE A BONUS OR A RAISE! Your men were fantastic. They were so kind to my toddler who was also impressed with them. They were thoughtful and so polite, did I mention how strong they were! They handled the move ( up three flights of stairs) effortlessly! I was very grateful for them this Thanksgiving! I moved the week before Thanksgiving 2015. Everyone that I spoke with or emailed were professional, knowledgeable and KIND. I had anxiety over this move, going through divorce, but EVERYONE I spoke with was absolutely terrific and reassuring. I had absolutely NO PROBLEMS with the "paper end" - scheduling and definitely NO ISSUES with the move itself. Don't look anywhere else for movers in the Northern Virginia area. Honestly, Randall movers were superb! HIGHLY RECOMMEND THEM! read more

Randall was hit/miss for me. A hit because of the movers themselves, I had two different teams because I moved, stored my goods in they're warehouse for about 2.5 months and just had it delivered to my new home today. Both crews were great, two men a piece, very knowledgeable and helpful. They didn't take an inventory but I had packed most of my items before hand so I knew what was what. All they had to do was load it on their truck and take it away. They took my bed apart (and put it back together), took the tv and mount off the wall (did not put that back as not to be responsible (understandable). The office customer service was not great, the owner Randall was helpful but the lady in the office was less than. They have a four hour min which I knew I wouldn't reach so I tried to barter with them but was not successful. I asked to be invoiced for the storage. Didn't get an invoice at first and they just charged the card I paid the movers with without my permission. I called them on that and they apologized and emailed me an invoice. My items arrived in the condition they were packed except a shelf was chipped which was no biggie because it was cheap anyway. I only gave them a three for the guys that actually did the work, Thanks Clarence and Leon, Benny and the other young man for taking care of my things. read more

Excellent packing, considerate of belongings, very fast, on point with estimate and pleasant to work with! My husband and I were totally impressed with Randall moving and storage and plan on using them when we move into our new home! absolutely recommend these guys 100%!!!! read more

The gentlemen who moved our belongings were wonderful. They were friendly, professional, and hardworking. My issue with Randall is all of the surprise charges. There were many costs that were not relayed to us up front- $75 fee to get our crates down so our cross country movers can pick them up. It would have been a lot nicer to know what to expect, instead of being told after they already had our belongings. read more

I have used Randall Moving and Storage 3 times in the past 12 months and they have consistently provided outstanding service. Their movers are polite, professional and perform their task in an efficient and timely manner. read more

I found Randall Movers by using Yelp - and they were fantastic! We used 3 guys and they were punctual, professional, and quick. They took great care in handling our items. We even said they didn't have to wrap some of our handmedown items but they insisted on taking care of each and every piece we owned. They even finished 30 minutes early! If we move again, we will certainly use Randall Movers. read more

We reserved two men and a truck. They showed up on time and ready to go. They actually worked faster than I expected, were very friendly, and did a really good job. They were very considerate of our items and finished right on time. Based on the quality and friendliness of their staff I wouldn't hesitate to use Randall Moving again. The fact that they were also the lowest quote of any company we contacted was icing on the cake. Highly recommended. read more

They are so cost friendly and they are so fast and efficient. I had to move my piano and they took awesome care of it. Everyone was really nice, courteous, respectful, extremely caring. I loved using them for my move and storage. They were super understanding and took excellent care if my belongings. I loved the team they sent for me and loved how they handled everything. I highly recommend their services!!! read more

I called Randall on fairly short notice -- 2 weeks prior to our desired move date. Unlike the other companies we contacted, they were willing to accommodate without gouging us on pricing. The cost was very competitive and reasonable, for both packing and moving services. Our crew of Nate, Clarence and Hector (both parts of the job, which was nice) was super experienced, courteous and efficient. They were on time both days and took great care of our belongings. When unloading at our new home, they put everything exactly where we wanted it and reassembled anything that had to be taken apart. We won't be moving again anytime soon (as moving is second only to death, IMO), but we'll be recommending Randall to anyone who asks. Oh, their office staff is great too -- Susan took very good care of us throughout. read more

Like so many others, my wife and I are deeply grateful to Randall. Having just retired from a thirty-year career in the U.S. Foreign Service (Department of State), we have moved around the world and the U.S. more than twenty times; while we have more often than not had excellent packers/movers/storers, none have ever surpassed, or even equalled Randall. Sue walked us through the whole and exceedingly complex packing/moving/storage process from day one. She and her amazing retinue of movers regularly went far beyond the call of duty, so much so that the four-and-a-half star Yelp average actually undervalues Randall. Randall simply made our challenging, often traumatic, downsizing and move as easy as it possibly could be. Every Randall mover was a gem -- honest, hardworking, and extraordinarily congenial. They packed out our large colonial house in Bethesda in one day, stored all our belongings for the past year, then yesterday helped us once again further downsize and prepare for the move to Naples, FL. Yesterday morning, when we arrived at the Randall warehouse, Sue had lined up all four of our crates on the warehouse floor, set tables in front of each on which we could work and sort, and had in place two wonderful movers who did all of the lifting and repackaging for us. We, thus, accomplished what we had long dreaded and expected to be several days of sorting and down-sizing into just a single day, with the Randall men doing all of the heavy lifting. They then drove us to a consignment store where we dropped off unneeded furniture, to Goodwill to drop off lots of old clothes, furniture and bric-a-brac, and finally they took care of the discarded remnants, saving us so much wear and tear. Sue will now ship our remaining to crates to Naples, FL. (she found us a good and very reasonably-priced mover), and, voila, we are finished with this most challenging and traumatic of all our moves. It would be virtually impossible to find any moving and storage company to surpass -- or even equal -- Randall in service, professionalism and integrity. My wife and I thank Randall for its superb service and strongly and unreservedly recommend Randall to others for moving and storage. Dr. James L. Huskey Now of Naples, FL read more

Recently used Randall. Really liked the professionalism and hard work the movers showed. The guys were running around, lifting huge boxes, getting the job done and hustling. Have used other moving companies before and this one was by far the best. They did a great job. read more

These wonderful guys moved us from Northern Virginia to Richmond last weekend. I highly recommend them. They are polite, professional and work very hard to take good care of your furniture and items. Hector, a wonderful packer, even wrote notes on fragile items to be careful when I unpacked them. If you have any or all of these guys on your team, you will be lucky -- Carrol, Nate, Will, Hector and Jay -- they were the best. read more

We have moved several times and each time hired movers. Randall's guys were absolutely top-notch. They were punctual, courteous and professional. They treated all of our possessions with care and respect. The final price was beneath the projected estimate and was reasonable. read more

I have used Randall several times. They have always done a good job for me. Reasonable rates, the movers worked hard and didn't waste time. We have had great results. A neighbor was moving and I recommended Randall. I just received a note from them as shown below. "Move went well, as you know Randall's guys were outstanding. I would use and recommend them in a heartbeat. Thank you again for the referral. " Thanks Guys ! read more

Not good. They showed up over an hour and a half late, and did not communicate at all. I called over and over, with no answer. We got a late start, then when the furniture got to our new apartment a couple of miles away, my kitchen cart was broken. Tilted and wobbly. It was a gift, practically brand new, only a few months old -- and they tried to blame the cart, saying it was probably cheap Ikea or if it was old or already broken. Nope, not at all. That was rude - just admit you broke it, and offer to help fix it or pay for it. Also they kept something of mine on the truck, certainly by accident, but it took a few weeks for it to be returned. Worst offenses were the lack of taking responsibility for breaking my things, and making us wait over an hour and a half, without any notice. I won't use them again. read more

Horrible movers! They completely destroyed our $1,200 king sized bed. When we called them to tell them what happened they could not have been more rude to us! They never called us back so we had to buy a new bed frame. I have pics of the inside of the truck and how they packed it, If you want to see how they are just message me and i'll send you the pics. read more

omg my fav moving company 10/10 my queens so amazing so great at moving i would suggest it to you and you're kids. *muah muah muah muah muah. kisses luv i want. to make love to all the men i love them so much read more

Great experience. Randall was recommended to me by someone who got the recommendation from another person. It was literally word of mouth advertising. My move was in 2012. As mentioned below, I had Carroll and another guy. They made the move easy, stress-free, and to be honest fun and a great experience. Fast, efficient, hard-working, positive, careful, respectful, helpful, and I could llist a lot more positive attributes. From what I can see, this company stand outs as truly expert professional in a market dominated by con artists and outright thieves. Thank you. read more

We were very happy with Randall Moving. The crew worked hard and they were very friendly. The estimate was very close to what our total came in at and they did an overall great job getting everything moved without one single item damaged. We have had bad experiences with movers in the past and this was so refreshing to have a great experience. Thank you! read more

We originally had some problems with our move. Randall Moving & Storage's management team made sure to talk with us on our issues and made sure to rectify all our issues. Overall, it was bumpy in the beginning but in the end they made things right and made sure we happy with the move. read more

We used Randall Moving and Storage recently and were very pleased with the service we were provided. We moved a townhouse, a pod, and a storage unit into our new single family home. It was not an easy task with one stop, some very large and heavy items, and rain to contend with. We had no issues with any part of it. The office staff was extremely nice and professional. Bennie and his crew arrived on time and were fantastic! They were smiling, laughing and joking through the process yet still very professional. It was a long, cold and rainy day so it could have gone a totally different way, so we were very grateful they were able to get all our furniture in our new home all while having a smile on their face. I would recommend Randall Moving and Storage without hesitation. read more

I have moved alot recently - three times this year alone and these are definitely some of the best professional movers I've had. I highly recommend them. They were extremely professional, very prompt (came exactly when they said they would, no phone calls needed on my part), moved everything in a timely manner and nothing was broken or even scratched. They had to walk down 1 flight of stairs and up 3 flights so that's impressive! They even offered to help us move the fridge and freezer food. The price was also one of the best I was quoted. I highly recommend them! read more

I hired Randall Movers to help load my U-Haul truck for an out of state move and I am so thankful I did. I had a fantastic crew of four gentlemen that were on-time, professional, friendly, and efficient. Bill worked the truck and did a masterful job packing all my possessions onto the truck and made the best possible use of space. He was a wizard and everything arrived securely and safely. Xavier helped me prepare things headed to the truck and even helped take apart furniture. Elliott was also running things back and forth and was very, very helpful. John helped wrap all my furniture and items and did so with great care. Overall, these guys are exactly what you need for a move. I couldn't imagine moving without their help! This crew was a pleasure to work with and incredibly friendly. read more

If you are looking for movers that offer a great price and a quality careful move then I highly recommend Randall. I did due diligence preparing for my move and obtained 3 quotes. Price wasn't actually at the top of my list; I wanted to speak to someone as well as look at reviews. Randall only had a few Yelp reviews but that didn't mean much because not everyone uses Yelp and some OTHER moving companies spend their time trying to get top reviews. One mover reviewed that the company had berated them over a negative or not 5 star review. Randall answered the phone, responded to emails quickly and had a quote for my within minutes. I had a 3rd floor walk up move to a 4th floor walk up move, the stairs were a bear. One mover justified a high quote saying they needed to send 3 guys because of "fatigue" and I didn't want my stuff broken if they got fatigued having 2. Well BS... Randy sent me 2 guys that not only performed the move in the estimated amount of time they didn't "get fatigued" or need a 3rd man. They smiled and joked and were extremely professional. They wrapped everything and didn't damage or so much as dent a box. My great grandmothers rickety old writing desk was handled with care and made it through another move. So in closing please don't hire one of the movers listed here because they have 100+ reviews, or 95% all 5 star reviews. Randall charged me a very fair price and did an excellent job. They don't have a hundred reviews on here but that shouldn't be considered as the only criteria. If you use Randall Movers you will not be disappointed in any aspect of your move. I won't use anyone else going forward. read more

Had 2 large armoires to move and then tables. If you want tables and small pieces of furniture moved, this is your mover. The men they sent out, two, were extremely pleasant to me. When it came to moving one armoire just from the driveway through the garage and into the basement, it was curse city. Never heard someone curse so freely around customers. Then, the second armoire to move up to the third floor. WOW. The littler of the two guys hurt his hand and there were very colorful expletives all the way up the stairs including "goddamn piece of giant ass furniture" or something similar. They didn't tape the doors on the armoires so the door swung open and gouged my landing at the base twice. There are two gouges on the opposite wall. There is a large window in the landing where the armoire fell against it---the widow had very expensive blinds that were pushed in the the lining on the window to keep down the sun was gouged. I called Mr. Randall and he knew who I was right off the bat trying to blame ME for asking his movers to move a piece of furniture upstairs. I tried to tell him that was what movers were for and he in turn tried to blame me for wanting to have this piece of furniture upstairs. Then I said,"They destroyed my landing in my new house." and he had the nerve to mimic me saying the same thing. He then said,"Look lady I don't know why you are getting angry when you don't really need to.....etc etc." On the day of the gouging in my landing, they promised to send someone out the next day. It is now 1700 the next day. I called Mr. Randall and he said he couldn't come out today and I told him I waited for him all day. He said I could have called him. I told him that HE SHOULD HAVE CALLED ME telling me not to expect him. This is a company with a very unprofessional owner. And now I'm stuck with a landing in a new home that is destroyed. Oh, I also have no experience with movers. Bought this house after I lost everything in a house fire one year ago. Not a very professional group of people. Stay away. read more

A 5 Star Rating is NOT high enough for Randall Moving & Storage. We were very apprehensive about selecting a mover due to poor experiences in the past and the need to protect precious cargo. There was no need to worry, we were more than comfortable with Randall Moving & Storage from the in-house estimate moving forward. Dana was spot on with an estimate, as well as offering, fair and competitive rates for the move. The crew was on time, extremely courteous, professional and comfortable to be around, not to mention they protected our belongings with the utmost care. Our move had hiccups, all on our end due to our builders last minute delays, and Randy went above and beyond to accommodate our schedule. I have never written a review before, but our service was too fantastic not to share. I will spread the good word about Randall Moving & Storage and share the highest recommendation to use this service. read more