Dr. Heeren is an amazing Pediatrician! He effectively communicates with us. He quickly responds to…read moreemails and answers any questions or concerns we may have. We have never had a healthcare provider that responds as promptly as he does! Because of this, it brings us so much peace and comfort knowing we can contact him should any issues arise. He gives us full and undivided attention during our appointments. He truly cares about our child. He is kind and genuine. Dr. Heeren is transparent and trustworthy. He eases our worries and concerns by being supportive and compassionate. Dr. Heeren goes above and beyond! We brag to everyone how fabulous our Pediatrician is! He is the best! 5/5 stars, hands down!

I greatly appreciate Dr. Heeren. Not only does he take the time,  but also responds promptly (even…read moreat 6:20 a.m), whenever I sent him messages for medical advice, whether it be just regarding a common cold, hives, or a more serious condition like a fracture or a tick burrowed into my daughter's scalp! He always gives us sound advice, assuages our fears, and goes out of his way to follow up with us through the patient portal. Although we would have preferred if we were able to get an appointment with him in person when we need to see him, which of course can't be blamed on him but rather on the system. What's amazing though is that he makes up for the shortcoming of the system and makes himself readily available thru messaging.

Rachel is great! We were able to communicate all my struggles and pains. She was able to do an…read moreinternal assessment and point out the muscles that were tense and weak. She gave me some stretches and exercises to do until we meet again. Excited to see how my body improves and how my pregnancy will be. Other things to note: Rachel has a room in the same building as the wellness studio but is shared. There is a couch you can wait on once you walk in.

Caring, professional, and helped me with a chronic, difficult issue that lingered despite other…read moreprofessional help. Dr Hammond is the practitioner to see if you need resolution in areas of our body that are over overlooked and not properly addressed. Highly recommend!

Took the kids in for a physical. Dr. Randle was very professional and caring. We were very pleased…read morewith the visit and the choice we made seeing her. Nice to have a caring physician at the ready when you need them.

Just want to say how grateful I am for NorthBay and Anne Keith! I texted my doctor last night about…read morean issue that I was concerned about due to having open brain surgery a few years ago. I received a phone call first thing this morning from NorthBay to go over my concerns, I had a appointment within a hour and saw Annie, after going over my concerns and consulting with another Physician she set up a MRI for this afternoon. Solano Diagnostic was ready for me and I was out in a hour. Thankful for such wonderful caring people.

As a parent, all I want is for my daughter to receive the best care--and we absolutely love Dr. Z…read more She's been an amazing pediatrician, and I've always felt confident with her as my daughter's provider. But what breaks my heart is how unpleasant and unkind the staff has become. I don't know what's going on behind the scenes, but the woman who's been answering the phone lately is consistently rude, cold, and dismissive. It's exhausting and upsetting, especially when all I'm trying to do is make sure my child is taken care of. No parent should feel anxious or frustrated just trying to schedule an appointment. Every time I call or walk into the office, I brace myself for an unpleasant interaction--and that shouldn't be the case at a place that's supposed to provide care and compassion. I want to stay with this office because of Dr. Z, but the way the staff treats patients makes it hard to keep coming back. Please do better--for the sake of the families who trust you with their children.

Dr. Hewett is my benchmark for pediatrics. He has a light hearted, parent and kid friendly approach…read moreto treating my infant son that I appreciate and respect. Reminds me a lot of my pediatrician when I was a kid. Which was my benchmark for all doctors after that. So very good. Has his own twist and approach to things that comes from experience, not just by the book, that he doesn't force on you, but rather submits for your inquisition. Highly recommend.

We've had 2 negative encounters with this doctor. The first time she scolded me for my newborn…read morebeing fat and my other 2 kids being too skinny (they are petite). She was not warm or kind with my kids and they hated their experience. We avoided seeing her after that, but my son had an earache and she was the only one available, so I figured we could deal just long enough for her to look in his ear. She scolded him for wearing a winter coat and not a rain coat (even though it wasn't raining)! She told me kids his age don't get ear infections and a week later I had to take him to the ER for a perforated ear drum! My son is now traumatized about his ears. She also parent shames any chance she can get. No flu shot, bad parent. Pacifier, bad parent. NOT someone who should be practicing PEDS!!!

Awsome Dr. She cares about her patients and gives you the right advice on eating habbits, health,…read moreand makes sure you get the flu shot to protect your child

We've always gone to an excellent pediatrician in Davis but decided to try one out here since…read moremoving to Vacaville. I called & made an appt for one of my boys to get their 12-month shots, they had a same day one available for late afternoon. Upon arriving they had a tv in the waiting room but it was stuck on the main menu of a Disney DVD. We were called back promptly & did the pre-dr things. I had both of my sons with me, so it was a bit chaotic. Dr. Randle arrived & gave me her opinion that my 15m son was too old to be drinking out of a bottle. Uh, okay, that's not what I'm here for but I guess that's fine. My sons have both been on a delayed vaccine time table, I'm more comfortable with that & it works for our family. Dr. Randle saw that & said we should do an extra shot today to get him caught up. I declined. I asked if they administer shots simultaneously (like Sutter Davis does, based on studies that it's less traumatic for the child) & she scoffed & said no, but assured me her assistant is 'awesome'. Finished the exam & the assistant was to come back in to give the shots. Dr. Randle asked again about the extra shot, I said no thanks. Her attitude the whole time was very condescending. Waiting for the assistant to come in, the boys are tired & ready to leave. The dr comes in again & asks about the extra shot, I just say 'fine', I want to leave. The assistant comes in & slowly, painfully, administers each shot one at a time while I pin my son down & he's screaming. The assistant was not awesome, she had no empathy for my son's pain & seemed very apathetic about it all. It was horrible. We will not be back. Also: My youngest needed a diaper change while we were there & I hadn't planned on going to the dr that day so I wasn't prepared. I asked them if they had any extra diapers & they said no & acted like it was a huge inconvenience. They eventually found a large pull up & let me have that. Davis normally gives a book at well child visits, my kids love books, so I asked about that. Dr. Randle was very weird about it & said we were lucky they had books & begrudgingly gave me one after I asked five different times. Awful! We will be making the drive to Davis.