Excellent short trip with a wait for me at the store. good conversation and very cautious driving…read more GREAT JOB ROBERT!!!!

Amazing cab ride and delivery with Universal Taxi. Weylon Wood who is in the picture, was my taxi…read moredriver. He arrived on time. He was courtesy, patience and trustworthy. We ran household errands. Mr Wood help me make sure, I safely got into my residence.

Went to the gimbler park and ride today in san antonio to attend the rodeo. We've done this many…read moretimes before and have always been satisfied. Today was the worst day we've ever had, with them waited for over 30 minutes for the buses to arrive. They never did another company had to come and rescue everyone, not to.Mention the fact that it was cold and rainy outside. Seems like people don't wanna work anymore. They don't want to show up for work. They're lazy, whatever their problem is. They need to have more respect for other people. Especially when they're in the service industry.

When using a motor coach company (or simply being on a trip via motor coach), I think it's save to…read moresay people want the following things: 1. A comfortable motor coach 2. A clean motor coach 3. An on-time driver 4. A driver that knows where the hell he is going Of my experience with Star Shuttle, it's A+ on all four things. It starts with Juan Ibarra, who was our driver for 2 weeks as we toured San Antonio, Austin, and The Hill County of Texas. He was superb. First of all, he was just NICE. Good conversationalist, pleasant, helped people off with a hand (when needed), was always in a good mood. Actually chimed in with some interesting facts along the way. Second of all, he knows the area like the back of his hand. We had to get through San Antonio's morning rush-hour traffic. Instead of losing an hour like everyone else, he took us on short cuts that took less than half the time. Third of all, ALWAYS on time. I will always have this image in my head of his Star Shuttle motor coach just pulllllllling up to the sidewalk in from of the Bullock Museum just as we are coming out. Fourth, he's a good driver. He negotiated the streets of San Antonio and our multiple stops. Our hotel in Austin (the Hyatt Place at Austin airport) wasn't built with motor coaches in mind. With a max degree of difficulty, he got us in to the hotel front. And then, there's the coach. Comfortable, flexible, clean, and lovely views. The sound system and technology hook-up (HDMI, etc.) was great. A bathroom, but nobody really used it with all the stops we had. Absolutely top-flight experience. Juan was amazing. Give that dude a RAISE!!!!!

Awesome time with ACS, Bobby was our Chauffeur and coordinator. Contacted ACS a couple weeks in…read moreadvance, booked a party bus for an event and had everything go smoothly. They arrived early for pickup and worked with our night plans. Reasonably priced and will definitely use in the future. Thanks again for a great memory.

From the owner: Sit back and let us do the driving!read more

This 5 stars is for the driver Edward in a white Rav 4. He was excellent. If I knew I would get…read morethis from all drivers, I'd use Uber more. Edward was very personable, helpful, and funny. I really enjoyed my ride. Cavender Toyota sent me home and back by Uber while my car was being serviced. There was no way to rate him on the app, since Cavender ordered the service.

Had a 6 a.m. pick up made the night before. Driver was 20 minutes late. Had to abort because I…read morenever would have made my Amtrak train. They still want to charge me $19.35 for the trip which lasted less than 10 min. before we had to turn around. I addition, I had to pay a $15.30 transfer fee to Amtrak. I'm out almost $35 and plans delayed.

Edgar was very attentive and provided good service to and from a doctor's appointment for my…read morefather. Pam

This company is very unprofessional and the owner turned out to be exceptionally rude and did not…read moreoffer anything in return for not providing service. First of all, he charged me upfront and told me nothing about cancellation fees. He went to pick up my mother at a rehab facility and then stated that he couldn't take her because the facility put her in a larger wheelchair that will not fit the van he drove. I was informed she was placed,in a larger wheelchair since she was going due to her legs and did not want them to be closed together.I stated how come he didn't ask about weight requirements; he said I was supposed to tell him I told him that it seems the company would ask those questions. He refused to take my mother and left. When I called back for another appointment. He stated he did not have an opening the next day,and that there cancellation which was all $20. Stated it wasn't his fault, I could always use someone else, and there was nothing else he could do. very rude and abrupt and would not take any blame for the whole ordeal; but with you, the money did not receive a refund nor cancellation fee difference.

Today is my 5th day riding VIA, and honestly it's been good.... just good. Good to see exactly…read morewhere my tax dollars are going in the city of San Antonio. The roads, the bus stops, the technology, new routes, places it will take you while always keeping you connected to the rest of the world. VIA goes EVERYWHERE in SA. As for why I'm rating it low, see my complaint to them below: Hi. This is my 2nd day riding the VIA. The first day I remember putting too many coins in and the matching gave money back in another slot. I paid $4.10 for myself and child on 2-day passes. Today, I was just on the 543 route, entering before Wurzbach and Fredericksburg Rd, and I put in $4 and asked the driver why the machine did not show I only owe $.10, she shrugged and acted like she did not know anything. I think I put $2 more in and asked her for my change. She told me I can complain to whoever I want but that machine does not give change. Then she told me I need to sit down because we are about to move. I would like you to review your camera to see how much money I put in the machine. If $6, then give me back my $1.90, and if $1, then give me my $.90. Or give bus fare in some way or form. It may seem silly, but whether it's $.90 or $90, I always want my change.

I order service Monday (36) hours in advance for a ride Tuesday morning at 8am so could . arrive…read morefor some scheduled surgery at 9am 12 miles away. The driver called me at &{51 and said it was too far for him & another driver would call me. They never did. I called them 4 tomes before 8"30 am and was told another would be dispatched. I then had Uber called and they came within 10 minutes, thank God. Worst customer service I have ever experienced, apparently advanced requests are ignored. I can't post a picture because the never showed up and never will.

Called to book a pick up fir very early morning on base. Confirmed appointment they kept saying…read morewill call u when they r there Outside hotel. NO CALL EVER CAME!! Spoke to a supervisor at 3 am pst and he said they sent out notice 10 minutes before scheduled pick up? Ugh pick up was at 4 am kept saying they are independent contractors it's up to them. If they knew night before they could have a job and only a few have access to base maybe they would get up for it but if they don't know?? turns out got a Lyft weird how other pick up delivery companies that r independent let there drivers know night before especially if scheduled a week in advance . BE CAREFUL IF SCHEDULING ESPECIALLY ON BASE FOR EARLY DEPARTURES FOR FLIGHTS

Wonderful experience with their team in San Antonio. I would hire them again. Nathan was awesome!!read more

From the owner: Experience the pinnacle of luxury and convenience with Texas Elite Driver. Serving San Antonio,…read moreAustin, and Fredericksburg, we offer top-notch private driver services tailored to your needs. Whether you're exploring the vibrant streets of San Antonio, enjoying the dynamic atmosphere of Austin, or embarking on a scenic Fredericksburg wine tour, we've got you covered. Book your ride with Texas Elite Driver today and elevate your travel experience!

Not sure they even have buses. They sent me the bus that they use. You can't even buy it in America…read moreand then they send pictures of the bus that they use and it was totally different than the one they said the whole operation seems suspect.

I contacted Sandoval for a silent auction donation of a free limo ride. They emailed me right away…read moretelling me that they wanted to support my dance studio and that they were going to donate the limo ride. Since my event is tomorrow, I started trying to contact them all week to get the gift certificate for the auction. No one from Sandoval will return my calls, texts or emails. Now I'm frantically trying to find another company that will step up and donate a ride. I have dancers fighting over who is going to win the limo ride. I can't let them down. Thanks for nothing Sandoval Capital Group.