Randolph R. Smith, MD

1.0 (1 review)

Cosmetic Surgeons

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Jenny P.

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4

3

6 years ago

This place is the last place I would go ! I went for a seminar for cool sculpting and literally go back and Natalie writes up a receipt takes it up front OK you can pay when your ready. Only up tl $3500.00. The nurses give botox injections not a plastic surgeon or DR. After I paid for six cycles of cool sculpting about $1600.00 I called the next day to make an appointment no one was there it was Friday so they close early. I sent a message on Instagram a private message mind you and qas told they would give me my money back. Because they aim for a 20-30 yr old giving away LV purse for 1700.00 and makeup bag and cc holder. Smh I can buy myself this is their marketing strategy and a billboard above their business its all about $ IF YOU HAVE A COMPLAINT OR PROBLEM THEY WOULD RATHER NOT DEAL WITH YOU ! AND I HAD LEFT A MESSAGE TUE. They called Wed morning before 9am so when I called back Deborah said I was rude ! And did I want her to read what I wrote on Instagram so I told her no I didn't need her to read it to me it had been deleted and the rest were private! So I told her she was a rude bitch and she continued to cuss me out I hung up. Im sure the doctors they work for have NO CLUE how they all act like they are not dispenseable or replaceable and can act any way they want to a client. For $1600.00 i would expect to be able to call the next day. Obviously this was a bad experience and I won't be back or suggest anyone else goes they are about making quick money and if you have a problem or don't like something good luck !!! Now this is public !!!!! And alot nicer than it should be! read more

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More info about Randolph R. Smith, MD

1348 Walton Way
Augusta, GA 30901
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(706) 724-5611
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The Georgia Center

5.0

(2 reviews)

9.7 mi

Let me first off say, I'm not surprised he doesn't have more reviews because the worst doctors that…read morehave not only taken advantage of me financially but are known butchers...have tons, TONS of fake reviews. I learned the hard way, that's how they get so much clientele. I don't want to make this post about that, but considering Dr. Chen is one of the rare doctors that obviously doesn't do this, it shouldn't go unsaid. Dr. Chen has taken care of me for 2 years. he revised a botched facelift I had and I needed several tweaks after, which he refused to charge me for. His staff could not be more kind. Britani, his office manager, has talked with me and has an ability to understand his clients on an emotional level. I know his level of care is genuine and he is an honest man, I have witnessed it first hand. In the plastic surgery world, it is rare. Because his office was 3 hours away, I had to spend the night near his facility after my revision. HOWEVER, he literally came to our hotel the next day to care for me there so that I didn't have to go into the office. I would recommend him on merit alone, but he also wants to get his work right and will tweak it if necessary without making you feel like a burden and without charging you through the nose for it.

Dr Chen and his staff are the most wonderful and compassionate people. I have been living in a…read morenightmare ever since a Charlotte surgeon completely ruined my face. I traveled to Beverly Hills desperately and all over the United STates in hopes to fix what dr Sean freeman did to my face. I lost all faith in myself and all doctors for 2 years before I could save enough money to get my nose fixed. God somehow directed a customer who came into my salon and highly recommend Dr Chen and after a thorough consult I decided on Dr Chen not only because his expertise but that he genuinely believes in customer satisfaction and if something were to go wrong he would try his best to achieve that result and not tell me the reason my nose was crooked was because my face was crooked as my previous Dr. Claimed. Dr chen and his staff were by my side throughout the whole experience not once did they leave my side and not once did they not answer my calls. It took him 4 1/2 hrs to fix the mess of a nose that I came in with and when I woke up the nurses had already helped me put back the rest of my clothing on. Unlike the last time where I was forced to stand up and dress myself still drunken with anesthesia. I will forever be a patient and I have also brought my 60 yr old mom in for a facelift by dr chen. Thank you to you and your staff!!!

Southern Vanity

4.5

(6 reviews)

8.2 mi

Yesterday I went to Southern Vanity in order to receive my Botox shots. I was advised that the…read moreBotox was on 'back order' when the PA finally got to me in the room and if that was known to me when I first checked in, I would have waited for it to come in. So, I was giving the alternative to try jeuveau. I should have known better because of how I was asking the PA questions and she was very skeptical and hesitant with her answers that I should not have done it. But I tried it anyway thinking maybe it could be better. Afterwards, I talked to my sister who stated that it sounded really weird that Botox, of all things, would be on "backorder" and that she felt that I was pretty much bamboozled by them trying to push a new product because of the almighty dollar. As soon as she said it, I felt the same!! I was also told this was going to work faster than even the Botox. And it has done absolutely nothing!! I was able to see results within hours from Botox but not with this stuff. Nothing!! I don't suggest it. I'm 50 and only do Botox for the crease between my eyes. So, I have lost out on $165 for something that was suggested by the PA with her not even really knowing the effects of it because she even said she hasn't used it and that one's on me. Lesson learned. 3 stars bc I seriously feel now that I was nothing but a simple sale and now I'm stuck for 3 months of not being able to actually get Botox. Needless to say, the crease between my eyes seems to be more pissed off at this point. Maria, medical assistant, is awesomeness though!!! So 5 STARS for her!!! But then again, she had to know there was no Botox too.... Hmmmm.

the best staff and facility! Prompt excellent service! I have been going here for months and…read morethere's nowhere else I would go

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Colon-Santini Juan L MD Faap

5.0

(1 review)

6.0 mi

Dr Santini is incorrectly listed as a cometic surgeon. In fact, he is a very caring and competentt…read morePediatrician.

Carlin C Brett, MD

5.0

(2 reviews)

61.1 mi

Dr Carlin is WONDERFUL ! His bed side manner is second to…read morenone. His skill level and the work he does,is truly, a Devine gift. The improvements he makes in people's lives, cannot be measured high enough. Dr Carlin corrected, and finished an issue for me, his work is nothing short of perfection . Not only does he do beautiful work, he communicates , he listens , and he follows up with calls to ensure your well being. Dr Carlin is a truly compassionate, he is a Physcian for all the right reasons. Please, if you are ever in need of services in his field , get an appointment . You will have a wait to be seen, BUT , make no mistake , he is well worth the wait!

Dr. Carlin is the only Plastic Surgeon I'd recommend in this area. His compassion and ability to…read moremake you feel like his only patient is beyond anything I have experienced here. I am someone that has a lot of anxiety and my surgery was a little scary. Dr. Carlin went above and beyond to make sure I was well informed and prepared. He also followed up with me after the surgery that night calling me at home. He made sure my husband knew how to properly care for me. I just cannot say enough good things about this doctor and his staff. Truly wonderful people.

Lambert Jerry A MD

5.0

(1 review)

3.5 mi

Great Family Doctor. listens to patient. not in a hurry to get you out. listens to you and your…read moreissues and gives you concrete advice. oh yes did i say he listens

MyEyeDr

The eye doctor and staff were excellent! They accepted my insurance as an in-network provider…read more Donna was extremely helpful with placing my new glasses order. The office is clean, neat, and has a large selection of stylist glasses for shopping. After placing my glasses order, however the customer service dissipated. My glasses were late. The time required for production was predicted at a week and a half. It has been over two weeks and the order still reflects as "in process." When I call the office, I am either placed on an indefinite hold exceeding 15 minutes and no one returns to the call. Or, I am sent directly to voicemail and the call is not returned. If the only means to receive a status update is to physically visit the office, this is unacceptable.

I scheduled an appointment and when I showed up, they said my appointment was canceled because I…read moredidn't confirm it. I never received a text an email or a phone call to confirm so not sure how they wanted me to do that. I had even filled out all the paperwork online in advance of my appointment. Now I have to reschedule in two weeks. I took off work for this. I moved my calendar around from this. They were nonchalant they were not apologetic, they did not offera solution. Overall terrible service. The people there suck.

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Stanton Optical

4.4

(7 reviews)

6.5 mi

Great customer service by far from any other optical location I've been to (since this actual…read morelocation was a previous brand). I took a chance on going here as I seem to change companies almost every year due to inadequate service. As soon as I arrived I was greeted and asked what I needed! Rare these days. I was asked this by the other 2 people working there while I was there (I was there for over an hour because it takes me a long time to decide on frames). After picking out my frames I did get my lenses and price for them, a bit expensive due to them not accepting my EyeMed insurance, which was an error on my part reading the wrong location online. That is the only negative aspect of this was them not accepting my eye insurance. They seem to work with everyone, insurance or not, to get a better price than the base price. I was there long enough to see and hear interactions with other customers and I wasn't the only one who was waited on quickly and helped throughout their process. I picked up my glasses a few day's earlier than anticipated, Sally who assisted me did say it would be less than two weeks. She was great by the way! I was assisted immediately walking in even though he was already helping other people and another person walked in also behind me and was greeted just as nicely. This employee seemed to be the only one there at the time but still was helpful and very nice. My glasses fit great which is such a relief after a couple of years of glasses being such a mess. Thanks Stanton, Sally and everyone at the Bobby Jones new location!!

Love love the girls that work here. I got the best customer service ever in an optical store…read more Holly , Stephanie, and Ashley are great they really care about the clients that come here and really help people decide what glasses are best for them. I can't say enough good things about them . A big thank you.

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