Hi. This is Dr. Jacobs. I want to take a minute to thank you for writing a review. To those who wrote a happy review :) Thank you!!! I sincerely appreciate your comments, & I hope I can help you more. Contrary to what sad face reviewers may indicate :( I actually have many thousands of happy patients. I'm 62 years old & have been practicing medicine for 32 years, & have many life-long patients. As for reviews, I see that most happy patients :) do not write a review. They are happy :) why write a review? So, I want to thank you, the few happy ones who have written a review. :) Thank you! On the other hand, upset patients :( will more often write a review. To upset patients, I'm sorry if I disappointed you. I can see from some of the comments that there's a problem with communication, & I need to try to better communicate with you. Sincerely, I do my best to help my patients. As much of my derm practice is cancer related, immunologic, & infectious, daily I'm bombarded with critical situations - emergencies, deadlines, needy patients, people in life & death. And, sometimes I get pulled in ten directions at once. So, many times it's the squeaky wheel that gets the grease. I realize that each patient is very important & that your time is as valuable as the next person's time. But, in med-surg dermatology, it is often impossible to be on time. Even when I worked at Loma Linda University years ago, it was the same way. It might be an 88-year-old grandmother with dementia who I have to explain things to five times, it may be a crying baby who can't understand his or her condition, it may be an unsure teenager or parent who cannot make a decision on what they want, it may be a difficult to get lab report, or, it may be an insurance that does not give authorization & keeps us in limbo on the phone. Sometimes, certain people need more time than others, thus, dermatology visits can be unpredictable. And, I'm usually stuck in the middle of all of this. Sorry. It is a lot of work, but by the day's end, I try to have helped everyone. To those who are upset that I have medical students :( I would like to explain that these are our future physicians. I'm honored that the University of Calif School of Medicine asked me to teach & guide them. Some will go on to be Dermatologists, Ob-Gyns, Family Doctors, Internists, & more. They are our future. These medical students are the topmost & the brightest, caring medical people you will ever meet. And, no, I don't just let them "practice" on patients as "guinea pigs." If I allow medical students to do a procedure, they must first be competent & perfectly able in the procedure. If you have a question as to my own competency, after medical school, I spent 6 years in residency. I'm a diplomat of the American Board of Dermatology. I also take periodic exams to maintain my board certification. In my most recent exam, I scored in the top 5% of all dermatologists in the USA. Also, recently, I received an academic award at the Univ of Calif & was admitted to the Dr. Arnold P. Gold Humanism Honor Society, a society that emphasizes compassion & clinical excellence. Now, regarding reviews, over the years our offices have seen more than 750,000 patients. And, we have very few reviews, 21 or so on google. A collection of 21 reviews is not the most accurate sampling for an office who has seen more than 750,000 patients. Finally, if you are someone who I've helped :) please feel welcome to visit with me again & share more. If you have any other questions, or need fine tuning, please call or visit me in the clinic. If you are one who wrote a sad face review :( if you've not yet found the answer, please call or visit me again & let's see if we can find out more. Perhaps I can locate a super specialist who works with your unique dermatologic or med-surg problem. Thank you for taking time to read my explanations. Randy Jacobs, MD, FAAD Click here: http://www.randyjacobsmd.com/patient-testimonials.htm read more

I found a cloned Einstein in the Dermatology field of medicine, My last name is Martinez. I just had an appointment to see Dr. Randy J. Jacobs MD this past Thursday, November 19th at 10:15 AM, he is a board certified Dermatologist and Assistant Clinical Professor at Loma Linda University, my visit was due to Constant Hives I have had for the last two years 24/7. Dr. Jacobs is the only MD that I have found to be competent among 5 previous dermatologists including Kaiser Permanente that were failures. Dr. Jacobs has demonstrated real concern with my existing problem. This hive problem has been and continues to be unbearable and agonizing, and previously having no hope in sight, at times having to scrape my back against a stucco wall, and constantly having to scratch the bottom of my feet with a wire brush with bloody consequences. Dr. Jacobs requested totally different blood tests and various culture tests that a standard family physician would have no clue in the diagnostics of skin problems, he is hopeful that he can narrow this problem to its actual cause,,, and not just treating the symptoms. As a proses of elimination he conducts different tests that will narrow it down to the most likely cause, and then address this problem with the right treatment or treatments, I am again looking forward to see doctor Jacobs on my next visit sometime in mid December 2015 unless he call me before with results, I will follow up on yelp to give final prognosis and progress. Any one can feel free to email me with questions at martinez6676@gmail.com read more

Dr. Jacobs is one of the best diagnostic physcians I have ever had the pleasure of treating with and I am extremely grateful for all he has done for me. I had been suffering with extreme dermatitis for almost 20 years, with all kinds of medication and therapies, including tar wraps, all to no avail or with only temporary relief. About 4 years ago, my dermatitis was flaring up and I was also very ill. I went to several doctors and then I was introduced to Dr. Jacobs (a fellow biker) and he immediately went to work on figuring out what was wrong, he determined that I had contracted MRSA (superbug) and he went right to work on taking care of me and my dermatitis that afflicted me for so many years. After putting the MRSA at bay and getting my dermatitis under control for once in 20 years, I began using Dr. Randy's True Moisture therapy and I can tell you without a shadow of a doubt he is the one who gave me this freedom from frequent and distructive cortisone shots and other steroids and medications and I have been symptom free for almost 4 years. He is truly a compassionate and caring physician and I am blessed to be his patient. Shadow J Search Angels read more

I went to Dr.Jacobs to have a checkup for skin cancer.I was a swimming pool serviceman for 20 years in Palm Springs,Ca. He was personable,professional and knew a lot about skin issues.He used liquid nitrogen to freeze possible skin cancer on my face,nose etc. He gave me a thorough exam and I've gone to his clinic for over a decade. The key to catching skin cancer is to go to his clinic, once or twice a year. I have trust in his judgement and he and the staff are courteous. They make you fell comfortable. He is an expert in his field and truly cares about his patients.He is in demand. His clinics are very busy because he really cares about you and is successful in determining the problem and treating it efficiently. I'm not one to love going to the doctor or dentist. However Dr. Jacobs makes it an easy visit. Im very grateful for the care I receive with Dr.Jacobs. read more

I have been a patient of Dr. Jacobs for over 15 years. Unfortunately, I am very fair skinned and have suffered with skin cancer most of my life. Dr. Jacobs established a semi-annual skin cancer inspection program that that through his efforts has been very effective in the treatment of my condition. He has performed numerous Mohs surgeries for me all of which have been very successful in his treatment of my condition. Dr. Jacobs is very professional in his approach to his treatment of my condition for which I am most grateful. We have developed a great friendship over these years for which I am most appreciative. I can not recommend his services and treatment enough. As one might expect his staff is also very professional. I can not recommend Dr. Jacobs enough. read more

Dr. Randy Jacobs has been my dermatologist for about 10 years. During that time, I have found him to be very knowledgable and skillful as he has taken care of many precancerous lesions. Recently, he did Moh's surgery with a skin graft on a basil cell carcinoma. He not only removed all the cancer, but the graft has taken beautifully--in a few months you won't even know that I had surgery! One of the things I most appreciate about Dr. Jacobs is his "bedside manner". He is gracious and kind and genuinely cares about you as a person. He listens carefully and explains clearly what your condition is and the best way to treat it. He is trustworthy and a pleasure to work with. I highly recommend him. read more

Even though I gave Randy a 5 Star review there is in my mind some conflict. I enjoy talking to him and like all of his staff - even though he's always late for his appointments - BUT when he begins to carve a 3 or 4 inch strip of hide from from my chest I'm under a local anesthetic and sews it up I can take the discomfort but like a bullet wound the pain does'nt come come till an hour after you leave the office at which point I'm forced to hit the street for some one slinging street drugs. Lucky us there are still street dealers the AMA, through the cops have'nt locked up. Just sayin! read more

Growing up in Orange County our family spent a lot of time in the sun. My mom and dad would drive all the way from Newport Beach to Temecula just to be treated by Dr. Randy! Dr. Randy's early detection of a melanoma on my dad's shoulder literally saved his life and no chemo! At 60 I needed two separate MOSH surgeries on my face. Dr. Randy and staff were very professional through the entire process and procedure. read more

I had an excellent experience at Jacob's Dermatology Clinic. Dr. Jacob provided top-notch care, taking the time to address all my concerns with expertise and compassion. The staff was friendly, and the office was organized, ensuring a smooth visit. Plus, they accept a wide range of insurance, making it convenient for patients. I highly recommend this clinic for anyone seeking quality dermatological care! read more

Dr. Jacobs is amazing to say the least. If it wasn't for Dr. Jacobs discovering what appeared to be an average mole on my husbands back, the malignant melanoma would of spread and surely would of killed my husband in a very short period of time. Words could never express our gratitude to have Dr. Jacob's. We our blessed to have him in our community and our Doctor of choice. read more

I have been a patient of Dr Jacobs for over 17 years. He has a calming bedside manner & is incredibly personable & professional. He has treated various skin issues like dermatitis & scabies w/great results. His staff is friendly & informative. I trust his judgement & am very grateful to have a doctor with ethics who has healed my afflictions successfully. read more

My entire family have been patients of Dr. Jacobs and have nothing but good things to say about his practice! Dr. Jacobs is knows the latest medical technology available, thoroughly examines his patients and goes above and beyond what the average doctor provides! Dr. Jacobs loves his patients and we love him!!!!!! read more

There is nothing good I can say about the Temecula center. Literally the worst service on planet earth and not worth the 30.00 or 40.00 you save. Nobody has time for this place. Do yourself a favor and go somehwhere else. read more

I called seven times and they hang up back and forth back and forth seven damn times this place sucks so I'm not going to go to that place at all and look at the old reviews how about new ones sucks read more

I have a history of skin cancer and Dr. Jacobs has been seeing me for the last seven years. I am very satisfied with the results of his treatments and will continue to see him in the future. read more

No worth it , had to wait almost 2 hour to see doctor! Why should I make appointment if I had to wait so long??? UNPROFF DOCTOR! I met woman doctor! UNFRIENDLY Staffs too! read more

I met with Robert Phillips today. He was very pleasant and helpful. The office staff and his nurse were great. I did not wait long and had a pleasant experience. read more

The wait is just to long!!!! 30 to 40 minutes ok but an hour to an hour and 30 minutes doesn't work for me. All three times. I gave it my best must move on. read more