I've tried other dive shops in the Pittsburgh area and Randy's is by far the best. I have never had them talk down to me, which is a constant issue at other local shops. I get my gear serviced at Randy's annually and it's always perfect. Their employees are helpful and friendly. The equipment prices are reasonable and I don't feel they are trying to price gouge. I highly recommend Randy's Dive Shop. read more

Chaia and her team are wonderful. They took over the business from the original owners. I can't recommend them enough!

I have purchased many items through Randys, always had a great experience. Are they the cheapest around no, but they take time to answer all questions and have great customer service that you may not get from an unknown person online. The instructors are great and very knowledgeable; they have made my dive experience incredible and safe. read more

I have never been to a dive shop like this. Being ran by people who are only out for the money. The equipment is so old its falling apart, and when you go to buy new equipment, your getting overpriced for called around and other places are cheaper. We also signed up for a dive trip with them as a group, paid XXXX dollars and got to the trip facility and turns out it was hundreds cheaper if we just booked it ourselves. Apparently RDS overpriced their customers so they can get a free ride themselves. Their current instructors seem very unprofessional for they perform unsafe acts while teaching especially when the instructor sits on the side of the pools and doesn't even get in the water, like how do you teach that way and even has cussed at students. We are paying customers. Randy's has no one that understands how to prowling service gear, many customers have taken their gear to get services and received untouched, broken, improperly installed or malfunctioning pieces and was told they had to pay full price for the service and need to buy new equipment from they because their is not fixable. We miss the old Randy's, the old instructors and the way it used to be. Such a shame the knowledge is not there. I wouldn't trust my family nor friends to ever take classes from RDS again! read more

Oh my gosh!! They're under new ownership, and the new owners are AMAZING! Chaia is unbelievably kind, and very knowledgeable. She really knows her stuff, and knows exactly the best match for you. She won't try to upsell you anything that she doesn't think is a good fit. She has amazing quality in the selection offered, and it won't cost an arm and a leg. Priced fairly for the amazing quality of products. She listens to her customers needs & matches them every. Single. Time. The selection here is impressive, Chaia is wonderful and she is so willing to help. I couldn't recommend this place more for all your scuba needs!! Absolutely amazing in every aspect!! read more

Well, I tried to give business to a local merchant instead of Amazon and the result is a disaster. Contacted Randy's Dive Shop about a month before my dive trip. Ordered an entire new Apeks WTX harness system, Apeks backplate, Apeks 40 lb wing, Apex cargo pockets, etc. so we could put it all together at the dive shop. The owner asked his wife to place the order and this is where things got completely screwed up. First off, Randy's dive shop, though an Apeks approved dealer, doesn't have any stock of Apeks gear. Second, most of what was ordered was on back ordered and either his wife didn't tell him or he failed to realize the gear wouldn't arrive in time. The end result, about a week before my trip, I'm scrambling to buy all the gear online except 2 cargo pockets which the shop did receive. I paid tons of additional shipping charges to get everything on time and had to put it together myself. Lastly, attachment hardware for the cargo pockets was not ordered or not given to me by the dive shop forcing me to order attachment hardware on Amazon. So the end result was I paid a couple hundred extra for the gear because of expedited shipping charges and had to put it together myself. The whole reason I ordered from the local shop was to get the expert assistance putting it together. Turns out, I know much more about the get than Randy's. Why on Earth are you a qualified reseller of Apeks gear if you don't know anything about it. Now, to make matters worse, the attachment hardware I bought for the cargo pockets from Amazon, though described as stainless steel, is not. The attachment hardware has rusted and I've only been able to remove 3 of the 8 screws and now have to cut the remaining 5 (without damaging my new gear) to remove the cargo pockets to attach the Apeks Surelock Weight pockets. Not only did Randy's fail at every step of the process - I even had to call to see if the gear had arrived because nobody bothered to call to tell me the cargo pockets had arrived - they made my situation exponentially worse. Have you ever tried to work on gear once on location? I obviously didn't pack tools, so I'm borrowing old and rusted tools and trying to fix these problems with nowhere to work. In conclusion, my experience with Randy's Dive Shop was horrible and I will never work with them again. Be warned and don't make the same mistake I did.not read more

Randy's Dive Shop - Scuba Diving Near Me - Irwin, Pennsylvania

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Tried hard to buy about five grand worth of gear but I'm an old guy and disabled, so I am only assume the staff did not believe I was a legitimate buyer. They were rude and would not give me the time of day. The stuff was not for me but for a family member. Lucky for me, as it turned out. Ended up buying more for the same amount at Atlantic Pro Divers in Jacksonville and saved enough to pay for the Padi classes and some pretty sweet dives. read more