I was in Laramie for a wedding and found my way to Martindale's after reading good things about it…read moreon their Facebook page. I wanted a nicer pair of boots to wear to the wedding than what I'd brought with me. I'm very happy with what I found. I picked up a beautiful tank top made in the USA and two pairs of boots--one for the wedding (maybe my wedding, too!) and a comfy pair of work boots. The service was excellent, the shopping was great, and the store has a much more local, personal flavor than the chain stores in Laramie that also cater to Western tastes. They have men's, women's, and kids' fashions and stuff for your home or gifts as well.

Basic western wear store. The selection was of the mass-produced, very mainstream variety. The…read morestore is conveniently located. Besides that, after my experience, it has no appeal for me. The lady I encountered was off-putting and rude. Would I return? Insert two letter answer here: .

NU2U, Laramie -- On October 24 at 4:30 pm, I stopped in on my way to the airport. Downstairs in the…read morebargain basement (where everything is discounted), I found a lightweight Columbia jacket and upstairs a pair of jeans. The jacket had a pink clearance tag like the other 50%-off items, and the tag matched the jacket (brand/color/size) with a printed price of $33--see my photo for reference. It was also dirty with spots on the shoulder I am hoping will come out. At checkout, the clerk said the tag was "wrong," took the jacket away, and I waited about 13 minutes at the register alone while a long line formed. When he returned, he said the jacket was now $40, but he'd honor 50% off the new price--which came to $20 instead of $16.50 (50% of $33), an extra $3.50. This last-minute price change felt confusing--especially since it was on the clearance floor and the tag details matched the item. What would have helped: * Honor clearly tagged clearance pricing (or post a clear exception policy). * If a tag needs verifying, ring up the other people with another checker so the line isn't held up. * Post the basement discount policy near the rack so expectations are clear. Sharing this so management can improve the process as this felt terrible. If there's a policy explanation I missed, I'm happy to update this review.

A great place to shop! Lots of unique finds. They can be a little on the pricey side, but if you…read morelike vintage, this shop won't disappoint.

Fantastic service from Valerie…read more She searched the other locations just in case the shirt was hiding

The best, most complete University of Wyoming apparel retailer in Laramie. Location in Cheyenne…read moretoo. They produce quality garments and have a friendly staff. The new store on 22nd and Grand is awesome. The owners Casey and Dodi are great locals and are involved around town. Their production staff and artists really produce some great apparel. Stop in if you need some Wyo gear.

Cowgirl and Cowboy heaven right here!! Great helpers, awesome clothing and great sales and deals!!read more

I've been shopping at the Laramie Murdoch's for the past 3 years since moving here, and…read moreunfortunately, the management has consistently been disappointing. While the store has potential, the lack of leadership, poor employee treatment, and overall lack of customer service make it hard to support this location anymore. Let's start with the management. The general manager, an older woman named Shellie (last time I was there), is consistently rude and unprofessional. I've witnessed her talk down to cashiers and clothing workers on multiple occasions while laughing and joking with the male employees who handle feed and loadouts. She seems to treat younger female employees especially poorly, offering them no guidance or respect. There's a toxic culture of favoritism, and Shellie appears disinterested in helping customers or fostering a positive work environment. One time, I saw her make a clothing associate cry in front of customers -- completely unacceptable behavior from someone in a leadership role. The rest of the management team is hit or miss. The younger female manager is excellent -- always focused, helpful, and seems to know her stuff. She's one of the few bright spots in the store. The younger male manager is also helpful, but he tends to be too friendly with staff and doesn't appear to take leadership seriously. It's frustrating to see team members standing around on their phones in the feed and tools section, talking among themselves (including managers), while customers struggle to find help. To make matters worse, the bookkeeping staff used to be extremely disrespectful -- particularly one older woman who thankfully no longer seems to work there. Her attitude and lack of professionalism were another example of the poor leadership culture. I've never written a Yelp review until now, but this store has had too many consistent problems to stay silent. A friend of mine had a daughter and her boyfriend who worked here -- the daughter came home crying nearly every night due to mistreatment from management, especially from Shellie and the former bookkeeper. That's heartbreaking and completely avoidable if proper leadership were in place. The customer service has steadily declined. It's common for the feed crew to get on the radio and say they're too busy, leaving customers to wait -- that's not service, it's avoidance. There's no sense of kindness, teamwork, or community in this store. Employees are underpaid and mistreated, and customers often leave frustrated and ignored. This Murdoch's needs a serious change in leadership. Without it, nothing will improve -- not for customers, and certainly not for the hardworking employees who deserve better.

I have never felt so pressured by staff to make a larger purchase. It was an awful experience. I…read morewill never go back. I had extra clothes put in my dressing room that were not the style nor color I was looking for. The worker then came over once I had put them on (I did give them a try) and tried to compliment me. It felt like a very placid comment to try to get me to buy these random pants. As well as pressures to give my phone number for rewards. I told the girl "no. Not this time. I don't come here often enough to need rewards" which is completely true. This is my third time in three years ever shopping there. To which she replied "that's exactly what you said last time". I felt very offended by this comment. This is not a small business that sends out heartfelt texts to those who sign up. This is a chain that will send me automated messages. I left the store with what I had intended to purchase from the start of my trip and will not be going back. Very upset with how pressured and rude of an experience I had.

I bought sweats from here a couple weeks ago and I washed them one time and they already had a hole…read morein the seam. So I went back an exchanged thinking it was just a bad pair. Well no I ended up going back yesterday cause the same thing happened. I returned them and the lady was absolutely rude. She argued with me telling me I couldn't get my money back and only store credit but then ended up giving my money back. I just thought it was so unnecessary to argue and tell me she can't do that but did it anyway. She said she was the store manger. But I'm not sure if that's correct. She didn't even put her employee number on my receipt which I thought was very weird. She was very unprofessional

This is hands down my favorite shoe store. They have a wonderful selection of comfortable and…read morepractical shoes and unique shoes that no one would be able to typically find in any of their local shoe vendors. This place goes outside of the big box to get unique shoe selections of quality, comfortable, and beautiful shoes. I went in today and had a tented. People asked me if I needed help. When it looked like I was ready, they were right there to get me the shoe sizes I need it and brought my shoes up to the front to wait for me. I have never heard anything but the best of service here! I'm part of the rewards club and was able to utilize my $10 discount today. Cannot recommend enough!!

Dodds has always been on my favorites list when shopping in Laramie, good selection of shoes…read more However, when there is no acknowledgement from 2 employees of customers in the store (one walking around staring at her phone), it ruins the inperson shopping experience. I can shop online instead.