Anaa was an exceptional employee. She went above and beyond to help me with a situation. She was…read morealso very patient and welcoming. I would definitely recommend people here to her - Marcia Johnson

Very useful service. Great tellers. Very informative, helpful, and polite. Especially Molly.read more

I've bin coming here for quite some time on and off. when I need a loan, They are the nicest people…read moreand very understanding and helpful. Even when your having problems they will try there best to work with you! I love how caring they are and understanding. Fast cash or fast direct deposit Bela & Irene are AMAZING

The nicest people work here they go above and beyond to help you get a loan, it's a personal…read morefeeling feels like family. They explain everything, and answered all my questions. If you every need a loan give them a try.

I got a loan a couple days ago and the process was seamless. I called ahead to ask what I needed,…read moreso I was prepared. I was helped by Paul. There was no hang ups, and I was on my way with cash in hand in no time. The APR is decent too.

Be carefully with this business, they will trick you to sign up for Aito Withdrawl from your bank…read moreaccount and take your money before you get paid not cool and just bad business. There are lots of companies that will loan you $255.00 until your next paycheck.

Amazing customer service from James! As a first timer for myself getting a loan James took time to…read moreexplain everything to me and he was patient with me.

I had a very positive experience with Alexis and Adora at this branch. They were very patient and…read moredetailed in explaining their services.

Great great place super easy to get a loan make sure to speak with Ashley. Been here a few times…read moreand everytime the process is faster.

Shout out to Edwin; I walked in broke and left with a light bag! Customer service 100%read more

Poor service and sketchy for those that don't know, they don't give you your change back unless you…read moreask for it.

My Name is Frank Jones, Ive been a customer for years and just recently got a larger loan than…read morenormal, the two ladies that work there are great. Being respectful and responsible are two suggestions that I have for anyone that's a customer, Responsible borrowing and be respectful to the ones loaning money. Ive never had a problem.

After having unpleasant experiences with the collections department last year at Cash Factory USA,…read moreI decided to give them another chance. I recently applied for a loan online using their website and was preapproved. The following morning, I received a phone call from a friendly and professional representative named Rachel. She needed recent copies of my pay stubs and was able to update my current address on her end, which was very convenient. While going over the contract, she encouraged me to ask questions. The funds were available in my checking account the next morning. I'm thrilled and delighted that Rachel turned my negative experience into a positive one by providing excellent guest service.

Attn; CEO or Rod Avery…read more My name is Matt and I called in to pay off my loan. I was answered by the rudest person Rene and James Ext 1323 and Ext 1321. They then proceed to tell me I was in breach of contract and why did I get a loan from Cash Factorry in the first place. This place is aweful and I will make sure everyone hears of my experience with CF. You guys are a joke to yourselfs and society. And Rene and James are he reason I am speaking my story to he whole internet. Ext 1321 and 1323. Listen to the calls. TERRIBLE CUSTOMER SERVICE

I come to this location a lot to avoid issues but unfortunately I now will have to avoid this…read morelocation as well ... it's quite unprofessional that two employees are chatting while me , being the only customer in the store is waiting quite a bit . I understand having a second to do your job but chatting & giggling while I have children waiting in my car is just disrespectful to someone's time . It's as simple as finishing up your conversation for a later time when you are customer free . Kimberley is even putting the phone call on speaker phone which I feel is highly unprofessional as well to verify a check . I don't mind but someone else might & I just think it's strange because I've NEVER had someone do that before . Just a heads up management !

I have had good customer experience in the past but this time they really messed me up..leaving me…read moreunable to pay what I needed to pay. They gave me incorrect information about my payoff and when I tried to call to ask them to help me with some extra funds They kept telling me the manager was in a meeting but would call me before she left. Which she didn't.. one guy was particularly difficult. He told me they would call me today and of course they did not. With such outrageous fees who would think they would be more helpful and try to keep me coming back to give them more money! When this loan is paid in full I will NEVER return to check city. I am very disappointed with the way this was handled. please. No matter how desperate you are for money...DO NOT give them your business! Find a different way.

Ana Guerrero was a big help with my family. She really helped us. We was on our last struggle but…read moreshe really help me and my family make it thru this month. Thank you so much Ana for helping my family. Definitely gonna refer her and come back here again & again.

I have been a customer with USA Money Today Henderson for about 4 years now. Ana is my go-to girl…read more She knows what's she's doing and gets me what I need in no time. She's always friendly, and I'm grateful for her professionalism. Even when she's not in the office the customer service from her colleague is top tier. I wouldn't want to go any place else.