After having unpleasant experiences with the collections department last year at Cash Factory USA,…read moreI decided to give them another chance. I recently applied for a loan online using their website and was preapproved. The following morning, I received a phone call from a friendly and professional representative named Rachel. She needed recent copies of my pay stubs and was able to update my current address on her end, which was very convenient. While going over the contract, she encouraged me to ask questions. The funds were available in my checking account the next morning. I'm thrilled and delighted that Rachel turned my negative experience into a positive one by providing excellent guest service.

Attn; CEO or Rod Avery…read more My name is Matt and I called in to pay off my loan. I was answered by the rudest person Rene and James Ext 1323 and Ext 1321. They then proceed to tell me I was in breach of contract and why did I get a loan from Cash Factorry in the first place. This place is aweful and I will make sure everyone hears of my experience with CF. You guys are a joke to yourselfs and society. And Rene and James are he reason I am speaking my story to he whole internet. Ext 1321 and 1323. Listen to the calls. TERRIBLE CUSTOMER SERVICE

Very welcoming and sweet staff. Greet you as you enter. It's…read morebeen well over 10yrs I've visited a Check City, but I know they weren't this pleasant at all. It's nice to see people enjoying (or at least pretending to enjoy) their job!

Update to original review…read more Are you saying it is ok to send off to the IRS personal information regarding a $5 money order? That is fraudulent and the IRS would do nothing about it. What happened to me is bad customer service and Sarah is providing exactly that. If that is your policy it is bad and anyone that needs to have money orders should seek another place to not be treated as a criminal.

250 Nellis blvd.Marisol was very professional and fast.im happy with the service and having a good…read moreday.Thanks to Marisol!!!!!!!Darian Randle

Life rears it's ugly head and we are forced to go without a tire and brave the bus to work or…read moreborrow money and fix the tire. So to keep our jobs we borrowed money with interest to fix blown tire. This payday loan is a first for us. After get qualified and such run soft credit check get approved for 400, now can fix the tire and come back every 2 weeks to pay off small payments. With this process Brianna was our guide and mentor. Thanks so much for being patient and answering even the most illogical questions we might of asked.

Thanks too ms T! She is gives the best customer service and helped me get my loan fast and easyread more

This has been my home store for a while…read more Toshia and her staff are extremely helpful especially in family emergency situations. Thanks for everything.

Donna was very helpful and understanding and got me my loan!! The store is always very clean.read more

I haven't been at Check City for a while. Money Order still offered for free of charge, service was…read moregreat. Helps out a lot.

I stopped on in this location on 7/28/22 in to get a loan and a few money orders. When I walked in…read moreI noticed no one there (customers OR employees) But in the back of the office area a teller said "I'll be right with you" and went back to her conversation on the telephone, after being forced to listen 5 minutes about her weekend plans, I left and went elsewhere. Horrible Customer service!

So if you want personal service as an ongoing customer in the age of COVID don't go to Moneytree…read more Even after cashing two very large checks with them, they gave us a hard time about cashing our Government issued Stimulus check because we had both our names on it as husband and wife. There really is no reason to go there instead of a bank...who won't charge you a bunch to hand you your money.

Got a great deal on gold and silver! The guy up front was super nice, the service was quick and I…read morelove the flag he had out front too! I love supporting level headed business owners #TRUMP24!

Horrible management and they like to lie about the loans they offer that business wont be up for…read morelong. 2708750848.

Thank you Sarah for the Amazing customer service! I Would highly recommend this location to anyone!read more

I had come in (just yesterday 09/06/24) to cash a check, and the teller who worked with me was…read moreMichelle Arceo, she was super helpful! She calculated the estimate for my check and was assuring me it'll only be 2/5 minutes tops. In the meantime, another customer came in and was being difficult with her, she handled it with grace and professionalism. Even after being treated so rudely by the customer, gave them a rundown of policies, asked for district manager approval, etc she had an answer for every question the rude customer shot at her. Fast forward to me being serviced by her again, I joked with her that she was excellent and that if it was okay to leave a review on her spectacular customer service and fun personality. Please recognize her @ this branch. Thank you.

I have been with Nevada one Credit Union for over 5 years l. I trust them and I recommend them to…read moreanyone that just wants to handle their banking needs.

Okay this bank will take good care of you!! I was looking to refi my car to a lower interest rate…read more Went in and was help by the best ever Sasha. She was so helpful and went over everything she makes you feel so comfortable the process was so fast. Very good communication. If you are looking for a new bank or an additional look no further!!!