I booked and appointment three weeks ahead of time, took the morning off work, then received a call…read morean hour after the appt was supposed to start saying they had no workers and I had to rebook. That was 3 hours off work. So I rebooked for three weeks later, another morning off work, get a call from the guy who was supposed to do the service stating he will "be right there" I live in Dufferin....an hour later he finally shows up saying "oh there was an accident on Hillside drive" It was a bunch of BS and lying: there was no accident on Hillside that morning - he was getting breakfast at Timmies....I would never use this company again - total lack of credibility. If their service guys lie what else are they doing behind the customer's back? Dont use this company...

I was driving on Highway 1 East out of Kamloops and some moron in one of their trucks towing a…read moretrailer was driving in the left hand lane. He was driving, NOT PASSING. After being passed by NUMEROUS vehicles on the right, he continued to DRIVE in the left hand lane. If he has no clue how to drive or has no respect for common rules of the road, there's no way in hell I would ever hire this company.

Rick was great! Called him late on a Friday afternoon: he took the time to explain our options and…read moreprovided us with his professional insight. Here's a shocker: he wasn't recommending the most expensive option! Then he offered to come out on a Saturday...the next day! If you are lucky enough to live in this part of the world you can really appreciate how unusual that is. The next day, Rick was running a bit later than anticipated and he actually texted me to let me know that (another shocker right?!). When he arrived he was dressed professionally and went straight to work. He had our hot water tank replaced in 2 hrs! And here's another pleasant surprise: our invoice on the hot water tank was LOWER than what he quoted. We ended up adding a new pan so the total was within $100 of the quoted price even with this added piece. It's so hard to find good help in this region. Trust when you call Q you're getting a professional, timely experience at uber competitive prices. I wouldn't hesitate to recommend them. In fact, I took a stack of cards to let my family & friends know.

Rick did an awesome job! Explained everything thoroughly and had the best price of 3 quotes! Was…read morerunning a little bit late but gave me the heads up in advance. Much appreciated! Thanks for your quality work! - Mike D.

Good experience with 1st Choice Plumbing. Thank you John for your honesty and reliable service…read more Over the phone professional advice and good value for the money in-service jobs.

Great experience and very fair price. Would highly recommend to anyone that isn't super familiar…read morewith their pluming system.

Although the service was alright, the markup on their parts is out of this world, boarding on the…read moreunethical. Paid $180 for a $60 part. Unless you have money to burn I would STRONGLY recommended looking elsewhere for your Furnace needs Patrick W. Burgers

After coming out to fix a leak three times, none covered by warranty because they said each leak…read morewas new even 3 months apart, should have pressure tested system. Than told me my coil was leaking and i needed new one but they would be unable to find one so I did, called them back and they said they won't install it because they didnt sell me it, never even asked me what Brad the new coil was... go elsewhere and save yourselves some headaches and being treated rudely!

Called Fox to come fix my plumbing issue. Said they would be coming between 8am and 4:30pm the next…read moreday. I took the day off work to wait, but they couldn't be bothered to contact me that they wouldn't be coming. Very unprofessional and inconsiderate. I would advise not doing buisness with Fox.

Fox is a one to avoid. They came to change a valve. One valve two feet of pipe. The bill was over…read more$800. The invoice did not show hours or materials. I phone several times over two weeks asking for explanation. No follow-up once bill was paid. Totally unprofessional!! Avoid Fox.