Good experience with 1st Choice Plumbing. Thank you John for your honesty and reliable service…read more Over the phone professional advice and good value for the money in-service jobs.

Great experience and very fair price. Would highly recommend to anyone that isn't super familiar…read morewith their pluming system.

Although the service was alright, the markup on their parts is out of this world, boarding on the…read moreunethical. Paid $180 for a $60 part. Unless you have money to burn I would STRONGLY recommended looking elsewhere for your Furnace needs Patrick W. Burgers

After coming out to fix a leak three times, none covered by warranty because they said each leak…read morewas new even 3 months apart, should have pressure tested system. Than told me my coil was leaking and i needed new one but they would be unable to find one so I did, called them back and they said they won't install it because they didnt sell me it, never even asked me what Brad the new coil was... go elsewhere and save yourselves some headaches and being treated rudely!

I booked and appointment three weeks ahead of time, took the morning off work, then received a call…read morean hour after the appt was supposed to start saying they had no workers and I had to rebook. That was 3 hours off work. So I rebooked for three weeks later, another morning off work, get a call from the guy who was supposed to do the service stating he will "be right there" I live in Dufferin....an hour later he finally shows up saying "oh there was an accident on Hillside drive" It was a bunch of BS and lying: there was no accident on Hillside that morning - he was getting breakfast at Timmies....I would never use this company again - total lack of credibility. If their service guys lie what else are they doing behind the customer's back? Dont use this company...

I was driving on Highway 1 East out of Kamloops and some moron in one of their trucks towing a…read moretrailer was driving in the left hand lane. He was driving, NOT PASSING. After being passed by NUMEROUS vehicles on the right, he continued to DRIVE in the left hand lane. If he has no clue how to drive or has no respect for common rules of the road, there's no way in hell I would ever hire this company.

Steve, Just wanted to extend a huge thank you for the help you sent to us, his name is Steve…read more(Wilson, I believe). He was extremely helpful and was also very quick in solving our loose bathroom taps. He was also very clean, with regard to his quick mop up of any residue or moisture that was left over, as he replaced all 3 internal workings of the 3 taps. As always, the service extended from Rapid Cool was 1st class. Which brings to mind, the crew that replaced our water heater, not too long ago, and unplugged our kitchen drains were just as professional in their help--always appreciated, thank you! We would gladly recommend your service to anyone that requires same! Regards, Barry Gaines

Did a great job. On time. Polite and courteous. Would hire…read morethe again mo problem.

Our air conditioning went down during the hottest week of the summer. We were told it would be a…read more10-14 day wait when we placed a few calls. Our friend recommended Applewood and said that he had an appointment yesterday afternoon, and wondered if they could also fit us in as we live a few minutes away. My husband called and spoke to Pam, who couldn't have been more helpful. She worked her magic and within two hours, Rob Goossens arrived at our house. Rob was outstanding! Within a few minutes, he had diagnosed the problem. Luckily he had the part we needed and cool air was blowing almost immediately. We received our invoice which was about half the amount we had expected, which pleased us even more. You have a new customer for life and we not hesitate to let our neighbors know of our amazing experience!

Just purchased a new air conditioner and got it installed on Friday and they were fantastic. Very…read moreprofessional, worked quickly and efficiently. Could not be happier and I would stronger recommend them if you need any service they offer.

Do not hire. They started out as a good company, quality work, quality service and I use to…read morepromote them, but now it is up sell, profit and not so great quality. The last time they came at my house was in the winter the tech spent most (about a half hour) of his time trying to sell me on products before he decided to get the furnace running again. My neighbour paid a lot for her furnace and the add ons and the soda ash compartment connection, that they did, failed and they wanted $149 just to show up at the door. They started as customer service orientated and when they got popular, like everything else, greed came first and customer caring second. You can tell by the low rating all caring beyond the money is now secondary.

Installed a 60 000$ new furnace / AC system in summer 2024…read more Received 160$ consulting fee in October 2024. They did a mistake and cancelled it. City Inspector inspector came twice and informs me that the furnace is not running to code. Tried my best to explain it to them and asked them to call the city inspector. They send me a consulting fee of 168$. They inform me that they charge consulting fees to review concerns of the city inspector. I paid the 168$.