I rarely purchase ink, because my thoughts about ink have never changed since the first time I purchased it: It's expensive, and I should just use someone else's printer. ;) So when I found myself needing to purchase ink (egads!), I was sort of frustrated. How can I get a good deal on ink? I've heard of "ink refill" but I figured it was.. Complicated. Or not easily accessible. Or just not worth my time. Wrong. Wrong. Wrong. Enter Rapid Refill. Once I did a quick search to find a place that "refills" cartridges, I realized that Rapid Refill was a mere 5 minutes away from my apartment. Hmm.. No prices listed online. That's a hindrance for me, because I have to carry a baby around with me everywhere I go, so if it's going to be a no-go, I'd rather not leave my house. But it's conveniently located next to a coffee shop, a convenience store.. You name it. So I drove over just to chance it. I didn't need to do that, but I'll get to that later. The gentleman who helped me was EXTREMELY friendly. Have I ever been here before? Nope. What do I know about ink refills? Nada, zip, zilch. What kind of cartridges do I have? These ones, I said, as I threw a bag full of empties on the counter. He had them in stock, rang them up.. And there we have it. I'm a believer! The total cost came to about $30 less than what I had priced out from a big box store. OK, so I work in an office. I'm always trying to save my boss some money. I asked him if he carried toner, and for how much. It depends, of course, on the model of the printer, and I had absolutely none of that information available. Remember what I said about not needing to go in to get a price? They've got this handy online form, where you just enter in the make/model of your printer, or what model of toner you're looking for, and they'll get back to you with a price. The thing is, I never believe companies check their website emails like that. That's why I never used it. So after my experience IN STORE, I figured they seem on top of their game, and once I was back at my office, I sent a submission via their website. He called within 10 minutes. (They were open) He says they do free delivery over a certain dollar amount. Needless to say, I'll be ordering from them in the future, and I'll be recommending anyone who owns a printer that I used up valuable printer time to go there as well. Savings of roughly 25-35% depending on what you're ordering. Friendly, diligent, the whole package. Stop over paying. Start using these folks. Happy Printing! read more

Used them again for a project too big and complicated for home printer. They are the best! Always willing to go the extra mile and super friendly while they're at it! I give them 5 stars and would 10 if I could! read more

These guys are the best! It's so easy. They will set you up with an online account with all your printers and ink, it's seriously the easiest ordering I have to do for our office. As soon as I press the order button, I know they are immediately on top of my order and in NO TIME at all they are at my front desk with it. They are always so nice and friendly and they know what true customer service means. Thank you Rapid Refill New Hope! read more

It is great to have a conscientious local vendor like this. The ink works. Other vendors fail to research and the ink is unlubricated or too thin. I have ran several of these thru my HP 3000 with no problems. Paper shredding, shipping and many other services. read more

Their customer service was terrific, they were able to hand deliver their ink cartridges, I saved money (about 25%) and the ink itself has worked perfectly in my large scale home printer. I highly recommend using Rapid Refill! read more