It took 3 tries with store personnel to print a 3 page document with no success! They open at 9:00…read morea.m. but the doors actually opened at 9:05 a.m. - doesn't 9 :00 a.m mean 9:00 a.m ??? After unsuccessfully trying to print my documents, I was that the person in the copy area would be in at 10a.m !!!! or 10:30a.m. FedEx printed it in 10-12 minutes!!!!!!

My printer was out of ink and I went to Office Depot where I purchased it some years ago. The staff…read moreknew exactly what I needed. I took the cartridge home and for all I tried it would not print. I returned to my store and the staff were great. Did not make me feel bad or ignorant. It was a quick exchange and the new one worked great. I just feel they really care about their customers and put service first.

When I arrived at the location, there were two broken printers; they bore no signs indicating they…read morewere out of order until a gentleman working there mentioned it to his female colleague. That colleague then rose--at her own leisurely pace--to assist us. She kept us waiting for about 15 minutes, serving two people ahead of me while I simply stood there waiting. Eventually, she asked her male colleague if he would be willing to handle the task for her; he very kindly agreed and quickly resolved our issue. All in all, the service provided by the young woman--whose name is Jay--was absolutely terrible.

I have purchased a few items here in the past, and never have had a problem... but I never bothered…read moreto do a review. it is time I did. I am in here several times a week lately, mostly to ship Fedex packages (this is also a Fedex shipping center, and will also accept USPS pre-labeled packages). The staff is always friendly and helpful, and that means a lot.

In most cases this is a really good store. They usually have everything you need, prices are good,…read morepeople are knowledgeable, etc. Everything you want and need from an office supply store. Lately, it's be a little messy. They are either restocking shelves or cleaning stuff up. I'm not really sure. They just have a few of these carts with boxes and garbage in several places throughout the store (see pictures). Now, I'm not that snooty that I am unable to walk into a store without complaining over a few cardboard boxes laying around. Except that they are usually in the way, so in order to get by with a shopping cart or pick up something in that general area, you have to move it out of the way. That doesn't make for the best experience. That's really the only thing I have on this location.

Everything! Mainly Customer Service! No one tells you the same answer. Print shop and Website…read moreordering are totally misleading and ridiculous! Same day is a Joke. This is the 3rd time we've had an issue, 3 strikes you're out. I'll just say don't get printing done at this store unless you want to be annoyed, frustrated and high blood pressure!!

march 16 it was a long day my adopted son left for Alaska so I came in to pick up my spirits and…read moregot me new chair. got home and was on the final part. frustrated I drove back . He told me he will come take care of me and he did his name was Matt and I'm at the store here in on Spruce Street dude is phenomenal

Social distancing and masks is a must…read more Staples is my to go too store when I need copies or things for my business. I had to make copies here since I'm not home, so I decided to visit this location. The store is clean, friendly employees, and if you need any assistance, the employees will assist quickly. I'll visit again, soon.

Prices seem deceptively reasonable. They charge huge fees for everything. Shipping fees, delivery…read morefees, set up fees. i paid almost as much in fees as I did for the merchandise. Customer service is poor. They delivered one item without all the parts needed to assemble it, causing delays. Another item was defectively unstable but they would not do anything about it without more fees. In my opinion they value profit over customer service.

This was a high-five experience for my sister and me. I have been looking for a new office desk for…read moremy home office now for a few weeks. I have been meaning to stop in at the Freedmans' office furniture on Hillsborough Ave for a week weeks now. Our sales person was Vivica, whom I have talked to on the phone and had received photos of the desk that I might be interested in. Vivica was very pleasant and personable. All the time, being professional and very thorough with helping us find just the right desk. It was a very pleasant experience. We will definitely recommend Freedmans and Vivica to our friends who just might be in the market for office furniture.

Manager R. Bhowanidin helped me with a huge issue regarding my shipment. He went above and beyond…read moreto ensure a positive experience. He was patience, kind and respectful and provided a prompt resolution to my issue. I am 86 years old women and would like to thank him for such a pleasant experience that gave me peace of mind. I could not have been happier with the outcome that he provided for me. This is just 1 example why I only use FedEx and this office for all my shipping.

Exceptional service! The kind and patient help that my granddaughter received this morning was…read moreabove and beyon normal and very much appreciated!

Great place! Friendly and good prices! Nice to work with a locally owned small business!read more

Jeff and his team are awesome! Whether you need traditional printing or promotional products they…read morecan help you out and will do so with a huge smile! They take time to listen to their clients so they know exactly what to deliver and make sure to work with customers until they are completely satisfied. They've been in the area forever and know how to make sure you get exactly what you need.