I'm a CNA that takes patients/residents on doctors app.. When I arrived to Ste 170 with my…read moreresident we walked up to the desk I spoke " good morning" the lady was very rude and asked me what did I want. I told her that my resident had an appointment here and she snap at me... I tried to explain that I was just her escort and the paperwork that they gave me told to come here she then told me that I wasn't escorting her here and that she had to go somewhere else and never gave us directions when I had to return back to the suite she then took a look at my paperwork with a very bad attitude and told me I was to go to the second floor.. Never gave us any directions or anything.. Very rude and mean... It made me and my resident very uncomfortable....

An excellent appointment....caring staff and a super clean, inviting atmosphere. I would choose…read morethis institute over a hospital setting ...any day! They are specialists , and the only patients there, are cardiac patients. 5 star!

Honestly, it doesnt look like a place you'd want to go from the outside but i have had to go…read moreseveral times now over the last couple of years for various different reasons (some visits for myself and some for the kids); and i have always been treated great. Because of the hours, shorter wait times, and comfortability i have had here, i even switched dr shaw to my primary doctor! I could never get into see my actual doctor when i needed.. never ! It was always someone different who didn't know me... the couple of doctors here already know more about me and i can tell they care ..plus they actually listen to what you are saying about YOUR BODY. Just go if you have a problem, you wont regret it. The only downfall is having to fill out a form each time before being seen even after they know my entire family at this point and they have all our information but maybe thats just my pet peeve. it does seem like the receptionists have a high turnover rate and sometimes they don't exactly know what to do, but there is always someone there to help and figure whatever it is (typically insurance issues)..

I love this place, everyone was welcoming, pleasant and caring. The Doctor took the time to fully…read morelisten, was experienced enough to know just how to help me, and since I don't have insurance, made sure it was in my budget too. I highly recommend them, the Doctor and staff are amazing.. thanks to everyone at Garden City Urgent Care. Penny Golden

Was in and out within 20 minutes, super quick with no wait, friendly staff, the nurse practitioner…read morewho treated my son was so warm and welcoming. Will be back and will recommend to others!

Great for allergic reactions, awful for X-rays! Went in on Saturday for an X-ray and I was told…read morethat I would have an answer by Saturday evening or sometime Sunday because they had to send it off. I called on Sunday for the results and I was told that the place they send X-rays to was closed on Sundays, that they would know something by Monday. On Monday when I called they said they hadn't sent it over to the place to have it read, but would and they would know something by the end of the day. I called back at the end of the day and they still didn't have the results. They did give me the number to the place they send the X-rays to so I called them and left a message. The man quickly called me back and said he didn't have my X-rays, but he did list off all the last names of the ones sent over by Xpress and other urgent cares who use their services. He asked me if I could take a photo of my X-rays and text them to him while we were on the phone and he'd read them. Since I don't have access to those X-rays I was unable to! Due to the run around by this place I had no choice but to go to another urgent care, Beaumont Urgent Care, for X-rays!! Beaumont was able to do my x-rays, give me the results and have me out of there within forty minutes!!

We used Care Transport for both of my parents when they needed to go from one facility to another…read more Everytime, especially my father, would be so complementary of the service. It was a relief for him to know that he would be treated with care and kindness.

i have used Care Transport weekly since August 2025! They are a God send! The drivers are punctual…read more, helpful, kind and I have had nothing but good service!

ABSOLUTELY AMAZING!!…read more I've had it tough with some transportation companies. But not with this one. Safeway Medical Transport has been very respectful of our time. They called us days earlier, reminding us about the ride and time of arrival. In the morning of, they called us to make sure we know they are coming and when. The driver was very courteous, opening the doors for us and asking if we needed anything. The car was clean and smelled nice. The driver dropped us off right on time, and they asked when we would get done before giving us a card with a number to call once we're finished. And indeed, when we got done, the driver was waiting there for us, promptly picking us up and driving us home. Safeway is seriously one of the best competitors for great medical transportation here in Washtenaw County. As their slogan says, they absolutely go above and beyond your expectations!

This was my first visit and I definitely would recommend them. They were very professional. My…read moreservice was performed in a timely manner.

Thank you so much For everything you have done to my…read moreFamily.. Always been great services

This is a great urgent care facility with a caring staff. I…read morewas exposed to someone who tested positive for COVID-19. Unfortunately, the current health care crisis has sent the health care system in a tizzy. It took several hours of driving around and calling local clinics to find one that would take a walk-in patient. I was lucky to find Express Med. Upon arrival, I saw a line of folks in front of the building waiting to be checked-in for testing. To my surprise, the line shortened quickly. I realized why once inside. The staff was operating like a well-oiled machine. Everyone was working efficiently while taking the time to show kindness and care to the patients. I checked in and was instructed to wait in my vehicle for a call. A few hours later, I was called in. The physician assistants were thorough and helpful. Although they were slammed with patients, everyone I encountered was cool, calm and full of positivity. It was a great experience. The clinic sits in a strip mall with plenty of parking. I found the decor so cool! There were album covers, music memorabilia and references all over the walls. There is an artificial fireplace and Motown hits being played on a television. Very soothing environment for a place that I'm sure most people visit filled with anxiety.

I needed a COVID test due to an exposure and I tried several places that weren't able to take me…read morebefore walking into Express Med Urgent Care. As the previous reviewer (Karol C.) mentioned, the staff were kind and efficient. There wasn't a long wait and I had my test completed within an hour.

my friend took a spill in the parking lot on our way to see the Eagles. she needed six stiches…read more They were amazing !!!

DO NOT COME UNLESS YOU WANT TO BE OVERCHARGED AND MISDIAGNOSED!! IM STUCK WITH A $80 BILL!…read more I came here having symptoms that correlated with an upper respiratory infection besides a cough. they insisted that I needed to be tested for Covid, Strep, and the flu. And what do you know they all came back negative! So they sent me on my way with a nausea medication and a cough suppressant when I had NO COUGH! I Had to call back up here because I was not getting any better and to have them call in an antibiotic. And once I started taking the antibiotics that I HAD TO ASK TO BE SENT IN I was feeling better.