I have hired them three times. They were always prompt and courteous. They have a lot of…read moreexperience driving people. They did well driving to St. Joseph Mercy Health System in Ypsilanti in heavy driving conditions as well as in the dark. They are honest about pricing as well.

They were great working with me to get my wife transported. There was great confusion about when…read moreshe'd be released, when her appt was, changes in surgical time, etc. They very patiently handled us tho they were very busy. Nice folks, too. Shout out to Pete, Devon, Matt, and... can't recall his name. All very careful and safe.

I would recommend this transportation service as one of the best services our family has received…read more They are very accommodating, on time and very committed to their customers. The transportation vehicles are always clean, and they go that extra mile to make you feel safe during transport. We have been fortunate to have exceptional drivers like Shady! Thanks Shady and keep up the good work!!!

Using Hind transportation has been life changing and so convenient! The drivers are consistently on…read moretime, kind, and courteous. Whether you're in a wheelchair, crutches, a boot, or no issues walking, they're there to take you to your appointments. I haven't been sore to a single session since using Hind!!

Awesome and Kind personnel. They really care about giving the best service and supportread more

Words cannot express how grateful we were in using this service in the transport of our mother from…read moreone facility to another. Just recently we used this service for the first time and they lived up to their name, "Loving Touch". The moment I shared my mom's needs to Don, I felt God had directed my path to this service. He was professional and full of added information that I had never thought to consider. As he stated, "There is no such thing as a stupid question" when you don't know something. He was very knowledgeable in his information and made us feel we called the right place. As for the transport person, Octavia, she was precisely on time and showed her professional and personable skills in transporting our 100 year old mother! Kudos to her! Thank you "Loving Touch" for such a loving memory!

I can trust KMW Transportation to get me where I need to go and back home, safely. The drivers are…read moreprofessional, equipment always clean, and the owner is the most sweetest person I know! She takes care of business with great care, pride, and a smile that lights up every room she enters!

I contacted this company by phone and email in an attempt to schedule non-emergent medical…read moretransportation. I never received a reply to my emails. When I called, an answering service took my information, but no one from the company every called me back. I ended up booking another company.

It doesn't get better than prompt service, friendliness and professional. The best. If there were…read more10 stars, that is how I would rate them.

Ms.Simone was an outstanding representative! Not only did arrive early to the appointment but when…read morewe encountered as snag at the beginning of the process she immediately offered solutions to dispel the problem quickly. I was so thankful I got lucky enough to have someone like her help me.

She was on time personable flexible and takes many forms of payment. I highly recommend her.read more

BEWARE OF STAR ...... I was in a local ER and transferred to…read morean ER attached to a hospital. The ER docs said I had NO CHOICE but to go by Ambulance. The ER called Star EMS for the Transport. Now, after insurance paid Star EMS, I get a bill from them for a balance due. I met all deductibles and out of pocket expenses after a major surgery in February. In discussing with BCBS, they stated that STAR Ambulance is "Out of Network" for BCBS. How can an Ambulance Service not have a contract with BCBS in Michigan, when BCBS is the largest insurer in Michigan. This is purely a MONEY GRAB by STAR EMS, as they know that with no contract, they can bill the patient for the difference. I would not have thought that you would have to ask the ER to call an ambulance that accepts BCBS. But I will in the future. I will also ask that they NOT CALL STAR EMS for transport in the future

STAR EMS picked me up today to transport me to Beaumont Hospital for a PET scan. Over the past six…read moremonths I've spent time in five different ambulances. I hit the jackpot today with Jess and Rocco. They took very good care of me and were thoughtful and understanding of my needs. I have to return for a test and am keeping my fingers crossed that I get them next time. Thank you Jess and Rocco.

Poor management at higher level. Employees are scolded for not wanting to stay late for patients…read morethat come in after closing. If employees are not given fair treatment then it becomes much harder to give patients the best care possible. The owners only care about making money. It's easily seen by poor upkeep of the pavement in the parking lot, and outdated equipment. Sincerely , someone who wants their loved one home on time.

Picked up my sick child from school and went straight to urgent care. Clean facility, professional…read moreand friendly service by Belinda and the Dr. Only noted recommendations to the facility.... 1) the curb parking needs some attention. Crumbling asphalt and litter ; 2) the intake documentation was old school papers. I would prefer electronic input.