Easy to book and prompt pick up time to and from my brothers Dr appointment. I would use them again!read more

From the owner: Loving Touch Transportation was formed in 2007. Our goal was to create a company that could service…read morethe growing senior population with a special brand of service we call "Loving Touch". Our wheelchair van service is known for its prompt courteous service, our ability to accommodate a wide range of client requests, and, most of all, we are known for our drivers. We call them transportation companions. This group of individuals cater to our customer's needs. If you need and extra blanket, they will provide one. If you are too hot or cold, or prefer a particular radio station they will do everything they can to accommodate you and ensure that you have a safe, comfortable, and pleasant ride.

Waited over 8 hours. Scheduled pickup from Henry Ford hospital at 11:00 am. Received call at 6:00pm…read moreand it would be another 1 1/2 hours. Finally arraigned transportation myself NEVER USE THIS COMPANY They lie and are unreliable

In December of 2024 Med Star transported my husband and I to HFH in Novi after we were hit head on…read moreby a distracted driver. My husband was not injured but was in shock. I suffered 5 fractured ribs. The Medstar employees did not make any sort of assessment of my injuries. They simply moved a gurney near the vehicle and asked me to get out of the vehicle, stand up, walk to the gurney and climb on. When I complained, they simply moved the gurney closer. I was still required to get up on my own and walk to the gurney. It was agonizing. What if I had broken my back? There was virtually no assessment of injuries performed. They threw one blanket on me while I shivered in shock. There was virtually no treatment or assessment done during transport. I felt like I was in the back of a moving van. My husband was also in shock but no assessment of him was performed nor any treatment given. The van appeared to be devoid of equipment while the staff seemed devoid of any training. An uber ride to the hospital would have been more comfortable.

I would recommend this transportation service as one of the best services our family has received…read more They are very accommodating, on time and very committed to their customers. The transportation vehicles are always clean, and they go that extra mile to make you feel safe during transport. We have been fortunate to have exceptional drivers like Shady! Thanks Shady and keep up the good work!!!

Using Hind transportation has been life changing and so convenient! The drivers are consistently on…read moretime, kind, and courteous. Whether you're in a wheelchair, crutches, a boot, or no issues walking, they're there to take you to your appointments. I haven't been sore to a single session since using Hind!!

Very friendly customer service from coordinator. Driver was not as friendly but still nice. Driver…read moreneeds to lay off the brakes some. Pretty sure I got some whiplash.

Yesterday was my families first experience with Royalty Care Transportation because my daughter is…read morein a wheelchair. We could not transfer her in and out of a car. I read many positive reviews then called. It was on a Sunday when my call was answered which says a lot. Many transportation companies are not open on Sundays. The person I talked to was exceptional. Talking to her made my decision to use RCT. The driver was professional and very nice picked us up on time in a beautiful van. It was clean and the long ride was very comfortable. I will definitely use Royalty Care Transportation again and recommend anyone else to use them too.

When my recovery at the Skilled Nursing Facility wasn't going so well, my sister hired J W RELIABLE…read moreTRANSPORTATION to get me to an urgent but last minute CAT SCAN appointment. She just saw his picture ( Jonathan ) in an ad and knew he was BIG and muscular and that this might work out. I am a 6' 3" man and I couldn't walk. I was very sick from a spinal infection injury. I needed someone strong enough to transport me from the nursing home to the MRI Center. The MRI Center did not have the capability to assist with a patient my height and size. Jonathan Williams, the owner, actually physically lifted me up and carried me to the MRI table ! When I finally recovered from surgery months later, I called Johnathan to transport me home. He remarkably wheeled me up the steps in a wheel chair in front of my house to get me safely inside ! I highly recommend this company. Thank you again. Carmen

I needed to transport my Mom and I just happened to find JW Reliable Transportation. I'm glad I…read moredid! My Mom was very well cared for. Scheduling was easy. Jonathan went above and beyond to ensure the safety and comfort of my Mom.

I contacted this company by phone and email in an attempt to schedule non-emergent medical…read moretransportation. I never received a reply to my emails. When I called, an answering service took my information, but no one from the company every called me back. I ended up booking another company.

It doesn't get better than prompt service, friendliness and professional. The best. If there were…read more10 stars, that is how I would rate them.

Worst service ever waited over an hour. Lied to on the phone…read more Do not recommend Called 4 times told "5" minutes each time.

The company is very unreliable. We had and appointment for pick up and they did not show up. When…read morewe called they said they would try to get there. We had to make other arrangements but we still were late for our doctor appointment