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    Rapid Van Lines

    1.0 (50 reviews)
    Open 9:00 am - 7:00 pm

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    My shortened shadow banned Google review. I copied and pasted the original review onto here!
    Logic V.

    My Google Map review was shadow banned! So I am leaving it here regarding: Rapid Van Lines based out of South Bend, Indiana. For those who stumble on this business, BE VERY CAREFUL! All the "excellent" reviews are from contributors with no backing! Pretty sure they are fake or bought reviews. My neighbor contracted this business for a long distance residential move from the west coast to northern mid-west. I can tell you, their excitement went from 100% "yea! It's really happening!!" to a BIG F... "We're 4 days behind schedule! Work starts next week! All our sleeping accommodations are reserved and paid for! And the truck and crew are 4 days late with no firm set arrival date or time!" Calls go unanswered. Customer service rep plays the good guy until worrisome calls become repetitive, then they just avoid picking up altogether. Time frame given by the crew when they do pick up calls are inconsistent, resulting in further delays. I have never seen a young family this stressful! Especially over the reliability and punctuality of a business claiming to be "5 stars" So heed this warning! Don't be fooled by the false 5 star ratings! There is definitely something sketchy is going on. Weed out the 5 stars, then you'll see reviews left by real people, who have contributed reviews towards other businesses. They are they one you want to look out for. Take their warnings and mines!

    Reza A.

    Worst people's ever to deal with, they stole one third of my packages and they don't respond when I asked for them. Unfortunately I'm in Minnesota and can't take them to court in CA. DO NOT SIGHN CONTRACT AND DO NOT TRUST THEM.

    Kristy M.

    Do not use them, they are scam artist who will lie up until the day before you plan on moving just so they can say you broke the contract and keep your deposit. Bbb has so many complaints and they've only been in business since 2020.... don't let them scam you

    Quoted a low price, team arrives and it's double. Never heard from sales guy again. Quote was to come and load all my stuff, disassemble furniture, to be reassembled on the other side by Rapid Van Lines employees. I was specifically told they do not subcontract the trucks, etc., which is why they're the safe bet. Neither of those things are true. Attempting to schedule drop off was difficult. Eventually, Jim H told me he didn't know why I was talking to him, that I needed to coordinate with the driver (contract driver). Call the driver, who doesn't even have my address on the day of delivery, and he asks me how many guys I need to unload my stuff. Driver gets here an hour after the crew is standing in my driveway. Speed is the game - unload as fast as possible. No making sure it's in the right place, no placement of furniture, just jam it in there. Master bedroom left with dresser upside down that now we have to flip over. All the boxes were smashed - these were brand new boxes at time of pickup. Customer service is non existent. You call and they don't answer, leave a voicemail then maybe they'll text you two lines back. This company is a facade. I would not recommend it to anyone. I'd recommend doing it yourself prior to hiring this company.

    This is an account rapid Van Lines uses to charge excess fees when supposedly your stuff is on the way. This way, RVL minimizes liability
    J. D. M.

    I seriously get overwhelmingly angry reading these posts because I too hired Rapid Van Lines which eventually changed to some unknown company transporting my belongings to "Moving Relocation Systems, LLC". My initial estimate was $3056, on the "day of delivery ", they asked I wire the company $4000 more, they had no justification for it but I eventually paid them in full via wire transfer. I was told that when they received the money , I would be given the location where my belongings were being held hostage. 3 months later, I still don't know where they dumped my stuff , they kept over $6000, & are still extorting me for thousands of dollars more. I'm currently working with government agencies to keep an investigation going. I've accepted the fact that I probably won't ever see my personal belongings again, but I owe it to the single parents, the elderly, & others who are more vulnerable than me, to speak up as a consumer & use the resources available to me & make sure this doesn't keep happening. If you're asked to use the account attached herein, please don't. Contact the local police or report this to the bank. I

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    College Hunks Hauling Junk & Moving - South Bend

    College Hunks Hauling Junk & Moving - South Bend

    2.3
    (3 reviews)

    I scheduled my move well in advance thru the call center. The woman assured me the move would be…read morecomplete. I specifically asked as I couldn't give a complete count on boxes at the time. The team arrived as scheduled. They got my furniture loaded (which wasn't a lot) and started on boxes. They told me they had only been schedule for 1/2 day. And after dropping off the first load, left. They told me to call the office to get rescheduled to complete the job! It's a holiday weekend so talking to the office did me no good. They had been booked for the whole weekend. I was left with 1/2 a house not moved!!! Thankfully I found another company that would move me on July 4th. They are local and don't have a call center. He actually came to the house and assured me my move would be complete. The team was great at college hunks, very professional and friendly. It wasn't their fault the call center screwed up. I would not recommend them. Unreliable is not good business!

    My experience with College Hunks was absolutely amazing. I was very informed and constantly…read moreupdated on my appointment time. Vince and Hector arrived 20 minutes early, yes early, and made me well aware they were on the way. They were very polite and courteous. They made sure to protect my possessions with extra care as if it were their own property. Not only were they friendly, they were funny and efficient. A great customer service experience! Princess was my service advocate and made sure the project was flawless, she is awesome. Thank you College Hunks for your superior service@

    U-Pack Moving

    U-Pack Moving

    3.8
    (14 reviews)

    I used U-Pack to move from Northern Indiana to Seattle and had an exceptional experience. The box…read morewas delivered on the morning of the scheduled date, and I was able to call around 5:30pm for the box to be picked up the next day after I was done packing it. My box was picked up on a Thursday morning and made it to Seattle by Tuesday. I did check the status (there is not a detailed tracking just when it departs and arrives from your origin and destination locations) and see that my box had arrived in Seattle already. I called the dispatch office in Seattle and was able to get my box delivered the following morning on Wednesday. This was 2 days before my guaranteed delivery date of Friday. I was able to have movers (I used task rabbit) unpack the box on Wednesday and once again called that evening to have it picked back up the next morning, Thursday. This means my entire move from Chicago area to Seattle was about a week, including the drop off and pick up overnight waits. Nothing was broken in my box and I had no issues coordinating with the pick up and drop off workers. For something stressful like a cross country move I appreciated how issue free working with U-Pack was and how efficient they were in timing. For further reference I moved a small 1 bedroom. I will say 1 small box was a bit smaller than I needed and ended up leaving behind my dresser (gifted to a family member). Some tips: I found out at the end of my move you don't need to actually call the dispatch centers you can request pick ups and drop offs through your moving dashboard, I found that the dispatch centers preferred drop off/pick up times around 9am, when you call a dispatch center its important to be clear what step in the move you are on so they can reference the correct tracking number. Overall I would highly recommend.

    Had a great experience using u-pack. Was a little skeptical, but everything went well. All items…read morewere returned to me in good condition. Estimated time of arrival was precise. Thanks for helping me move my mother's belongings from Michigan to California.

    Rapid Van Lines - movers - Updated June 2026

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