My husband went here in December with severe stomach pains and a slight lump down about 6 inches of…read morehis abdomen. We are not the type to rush to the doctor, so he had been dealing with the pain for weeks already before finally deciding that he needed help. He was even losing weight because eating caused his pain to worsen. He walked into the building, which was empty of other patients, and described his exact symptoms to the doctor that came out to him. She literally said, "We can't help you, get better buddy!" and sent him right back out. About four painful months later, my husband found another doctor who confirmed immediately that it was a bad hernia, and scheduled him days later for surgery. The surgeon said that it was a severe hernia - bad enough that the surgery took about three times longer than the average. So, this "urgent care" centre gets one star because my husband could have died if he had taken their advice and just tried to suck it up.

I took my teenage son for treatment of a cough and ear infection. From the time we entered the…read moreplace till we walked back out, it took us 3 1/4 hours!!! Most of that time was spent sitting in uncomfortable low-back chairs in a lobby where every time the main doors slid open to let someone in, the blast of cold air that also came in kept the whole room cold! There was no URGENT OR STATCARE about this place. There were plenty of staff in evodence, so the wait time was inexcusable! And then in an attempt to cover the guilt she felt over people having to wait so long, the nurse offered a half-apology and told us the wait had been FIVE, yes, FIVE HOURS long earlier in the week!!! We were NOT impressed! We could have been in and out of our local ER faster than this!!

Been here a few times, for myself and with my spouse for various reasons (imaging, emergency,…read morefamily medicine, physical therapy) family med is incredible but otherwise I wouldn't recommend. PT was not very accommodating to my schedule, imaging staff was rude and rushing to get my xrays done to the point where I genuinely felt like an inconvenience and took almost over a month to get back to me, and ER staff is typically dismissive and an emergency visit will usually last minimum 5 hours just to speak with a Dr for less than 5 minutes.

Clean hospital! ( the best I've seen). The people from the check-in to the nurses to the doctors…read moreare so kind. The cafeteria has good food. The housekeepers are fantastic and do a great job!

I tried to be seen at this facility at 10 am today I had to wait in my car because the provider…read morehad not shown up yet. This is the second time this has happened to me The receptionist was trying to get a hold of him. I left and went elsewhere

Unprofessional, rude inept staff!! Go anywhere but here. I passed out in my car while waiting for…read morean hour and a half. I inquired inside as to how much longer & was rudely told to wait in my car, they will call me when a room is open. I left, went to another urgent care who immediately sent me to the ER. They finally called when I was in the ER. Their mission speaks of compassion for patients, there was NO compassion whatsoever. 2 employees glaring at you to get the F out and wait in the car (25F outside) is NOT COMPASSION Nearly Died in the Parking Lot, Waiting

Full transparency here, only came to this location to get a Rapid COVID test as a precautionary…read moremeasure for work. I was referred to this location by colleagues due to the fact that they were the only ones at the time who had the rapid test available. I went in the afternoon, I was able to walk right in, they asked me to fill out some basic info and return the paperwork to the receptionist. I waited about 15 minutes and was taken into a exam room. I waited there for approximately 10 minutes, the NP came in and administered the test and I was done within the next 10 minutes. The office is dated as are the exam rooms. They do not accept insurance for COVID tests. For this reason, and the availability of rapid results at other providers, I likely would not go back.

I went in to get tested for a urinary tract infection. They made me pee in a cup and it did not…read moreturn up anything conclusive so they told me they would send the sample in for a more detailed work up and call a prescription in for me based on what they found. I got the prescription but was surprised by a $214 bill which was my cost above and beyond what the insurance paid. Make sure you ask how much it will cost before you allow them to send it in.

I feel like everyone there is very judgmental! They don't listen to a darn thing you say. I hate…read morewhen this place is my only choice!

I just had double incisional hernia repaired Friday at KCH. I had cancer removed at another…read morehospital in 2014. They did nothing wrong that's just how my skin is. I came to Dr holzer who specializes in surgery and she said yes I can repair it. The entire ambulatory surgical team was amazing They even call you afterwards to make sure you are okay. Jane was my anesthesiologist She made me feel at ease pleasant bedside manner goes over everything with you I felt safe in her hands. Jauhni walked me back into the surgery waiting room and was fun to talk to. I'm sorry I don't remember the rest of the nurse's name that helped me before and after my surgery. Everyone was so pleasant and friendly and patient. I want to add they have a new neurologist my husband seen for the first time last week We are very pleased with him trying to figure out my husband's tinnitus! Dr Trevor Moravec. We have our PCP here, My son's PCP is here, I have had surgery by Dr helming in orthopedics, My husband sees Dr Goodman for his endocrinology Larry is awesome in that office as is Dr Anderson for my son. And then in ophthalmology is another doctor Holzer (the husband to the surgeon I just had on Friday) for all of our eye health. Their therapy rehab center is amazing too Dr Amy murnen, Dr Thurman are excellent providers. Dr Hetrick sees my entire family for our ENT needs. He's the one that noticed I had a stroke sometime in my past it showed up on one of my CT scans of my sinuses. I had no clue I had no lasting effects.

Thank goodness we didn't have to drive to MedCentral!! Close, friendly staff, no wait! Thank you!read more

I walked in with my sister-in-law and the security guard was the sweetest guy! However, the front…read morelady immediately gave us an attitude. Very nasty personality and not very warm or welcoming. She had a nasty look and treated us as if we were scum of the earth and stupid. She was oblivious to her own job and could not even fake a smile. I WILL NOT BE GOING BACK EVER BEING TREATED LIKE THAT IN AN URGENT CARE.

Fuck this place, was told 6 months into having a baby there that there was a risk hep c through…read morepregnancy. So first mention of this is 6 months after the baby is born. I hope you all burn in that building

Took my 26 year old granddaughter to ED took over 4 hours . Monitor that is set up for wait time is…read morea farce!!!! Granddaughter had her results from test on My Chart long before she was seen!!! What is really upsetting that get you triage put and iv in your arm so you can't get up and leave. Would post photos of wait time monitor if i could!!!! Have never hada good experience here EVER!!!!