I had an appt for duct cleaning with Charles AC/Plumbing/Heating this week…read more Geno was here as scheduled - on time - previewed the furnace in the basement - and started the process of bringing in the equipment. He explained everything. He was pleasant, didn't waste any time getting the job done. Within 2 hours he had everything done. I was very impressed. He also showed me on the duct work where he had accessed - answered all my questions. I was so glad to get this project done. This Company is my definite GO TO Company!!

Called Charles for an AC Unit that would not start. Technician was present for 30 minutes to…read morereplace a capacitor. He charged $110 for Service charge and invoiced the capacitor at $385!!! He BS'd me and told me they were $350 from the supplier with a $35 warehouse fee. Copied from invoice as follows: (Dual Run Capacitor Repair/Replace/Install ­ Dual RunCapacitor. 50/5 1 $385.00) Same SUPCO capacitors list for under $20 online. Now I know why they are not listed with the BBB.

Started with Kris in 2022. He has done many jobs for me including electrical installation, septic…read moredrain repair, new toilets, boiler service, Generac generator service, Wi-Fi thermostat installation, sump pump installation to name a few. He does excellent work. I highly recommend On the Spot.

I contacted On The Spot Of CNY to have my septic tank serviced. Jon was incredibly sanitary when…read morehandling anything on my property and it was truly appreciated. He was very professional and I will definitely use them again!

On time. Knowledgeable and professional. Great service. Gave advice on future remodel plans that…read moreI had.

This company is certainly not what they advertise. I had booked an appointment online. When the…read moreplumber never showed I called the customer service number to inquire as to why. The customer service person was very helpful and only told me what the plumber told him. These people never showed or even bothered to contact me. A total disappointment. I then proceeded to contact another plumber and they were here on time and excellent to work with. AP Plumbers should be held accountable for what they advertise and stop their false advertising. Don't book with them there are plenty of other reliable plumbers.

We just bought this old house. The kitchen sink blocked up. My boyfriend hurt his back, trying to…read moreget the pipes apart. I called and they were here within the hour! The pipes are fixed, block is gone. And looking forward to having some plumbing work done after the holidays! I had called a couple other places, one didn't call back and the other said it would be another week! Thank you!

This is the third time I have used Yagers and they are amazing. The plumber went out of his way to…read moretry and fix our water heater, but unfortunately it couldn't be saved. I was really stressed out about how I was going to pay for a new one and get it installed. On a whim I called them and they let me put half down and allowed me to make payments. I will definitely use them again!!!

These guys are con artists. Tried getting my girlfriend in central square for 5k, another plumber…read morecharged us 600 and did the job right. Wait until you send her that "bill for your estimate" I'll have a lawyer and certified mail at your business same day. This is a dishonest, deceptive business.

Had a clogged drain line right after Xmas , they showed up on time with a positive attitude and…read moregot the job done for reasonable cost. Thank you

Hill's responded promptly to an urgent phone call, early on a Saturday morning during the peak heat…read moreand humidity of mid-July. The air conditioner had malfunctioned the evening prior and it was getting hot. That morning, my family and I were scheduled to leave for a funeral. The man from Hill's - sorry I've forgotten your name - spoke with me briefly on the phone, discussed a few potential cost/price scenarios and then got in his truck and rushed over. While my family and I were sad, stressed and hot, the tech was cool. He identified the issue, found a solution and FIXED IT! Cold air was blowing in the house as we loaded up the car to leave. The price was extremely reasonable and the service was perfect. This was a very difficult day for me and my family but solving this issue was a blessing. Thank you Hill's.

I have to say that Aaron and Amanda reached out to me and wanted to make this right. Aaron set up…read morean appointment immediately and was very apologetic about the situation. He sent Chris and Tim over and they were great. They were personable and professional. They took their time to go over everything that I needed and answered all my questions. they listened and did not make me feel inadequate. we did not go with them and that had nothing to do with the company in the end. Would use them in the future if given the opportunity.

I hired Angelo Chiodo to check my air conditioning unit today. I had a young technician named…read moreMakyah come to check over the outside & indoor unit. He was very knowledgeable, answered all my questions, was very respectable & informed me to keep track on replacing my filters on my calendar. It definitely made sense for my filter was way to clogged to be doing it's work like it should. It now is on my calendar every 3 months to remind me. I have never been disappointed in having Angelo Chiodo for many years. When I called the clerk on the phone was quick to set up my appointment also. They are very trustworthy at a very fair price as well. My sincere thanks!!!

If you have a boiler furnace, do NOT hire Angelo Chiodo to do any work on it. They do not appear to…read morehave expertise with boilers. I had them do yearly servicing on the boiler for the last three years and then had them repair it in February - March 2026 when there was a problem with very low heat. The problem was not correctly addressed. At no time did they check to determine that most of the water had drained out of the boiler. They said I needed a new aquastat and replaced it but set it to 200 degrees (about 40 degrees higher than needed). When I had a technician from a company that knows how to service boilers look at it, the inside was very dirty (had not been getting regular cleaning, although I had paid for maintenance each fall). He discovered that the water had drained out, that it needed flushing, and has repaired the boiler.

The Potter HVAC appeal is 'professional", but they are scamming customers/deceiving customers to…read moreaccept their proposal and financing as offering misleading, non existing terms of 0 % financing through Wellsfargo. Once the proposal is accepted, they email a link with no other terms than 29% Carrier Card, and the customer is misled to look into the application for other terms, and this is false. The customer is finishing with a hard inquiry on his/her credit, lowering his/her credit score, and a Wellsfargo $xx,xxx new credit which definatly increases the DTI ratio. In other words, Potter HVAV is messing the credit of good people.... Be aware of it.

Thieves and scammers! Charged us $690 for 46 minutes of work plus materials ($75.). When I…read morequestioned Rick, he said he charged me $340 to go pick up a part. That is known as a scam. Why would they carry ANY parts on the van if they could charge the homeowner an extra hour to go pick it up? So, what should have been a 45-minute job costing about $300, it turned into one BIG scam. If you have a bunch of money just sitting around, go with these guys. If not, STAY AWAY, thieves and scammers!