Super easy customer service when I had to call and change my address with Melanie. Very quick,…read moreefficient, and Melanie was kind and easy to talk to. Great service I have had from them for over a year now with no missed appointments and they always text before and after the appointment!

Communication with this company left me beyond frustrated and incredibly disappointed. I don't know…read moreabout other people but I keep my backyard gate locked with a padlock so people can't just open my gate and waltz right in. To that end, I needed to have a heads up on when people would stop by to service my yard so I could have the gate unlocked. I had my lawn serviced 3 times and NOT ONCE despite *multiple* emails and requests to receive notice at least a day in advance did I ever get notified. Instead I would get a text message that said "hi I'm from scoop soldiers I'm 15 minutes away". There was no consideration as to whether we were home or not or anything. On the fourth time, I told the person not to come and I've emailed the account manager and told her to cancel my account effective immediately. It was a hassle even getting the service initiated as well because we were told service would begin on one day and then we were no showed twice until someone came later that week. We were initially excited and grateful to begin our service with Scoop Soldiers because we are currently going through some things that make home and yard maintenance a real hassle right now, but trying to communicate with Scoop Soldiers has been like pulling teeth and it's absolutely not worth the stress when we have things going on in our lives.

I highly recommend. My experience was amazing I went on a cruise and Sheavel took care of my 2 fur…read morebabies Thanks a lot...

From the owner: At Scoop & Stay, we specialize in professional dog waste removal and in-home boarding with a…read morepersonal touch. What sets us apart is our genuine love for animals, our attention to detail, and our commitment to creating safe, clean environments for pets and their families. We're not just scooping poop—we're helping pet owners reclaim their yard and peace of mind. Whether it’s a one-time cleanup or weekly service, we treat every yard like our own. Our in-home boarding experience gives your pup a warm, cage-free stay with personalized care, love, and play—no cold kennels here. Locally owned, Black woman-owned, and pet-parent approved—we go the extra mile so your pet can stay happy and healthy.

use poo addicts not these sorry, lame folks!…read more too bad i couldn't give zero stars! don't use this company!!!! horrible customer service and even their employees don't want to work there.....use poo addicts instead!! poo addicts are much, much, much more reliable, cost effective and has much better customer service. poop911 will charge you for services that they never delivered and blame you for their mistakes. they refuse to accept accountability for any of their errors. they don't show up as scheduled and then when you're not available on their terms, they still charge you. they expect you to sit and be at their beck and call for whenever they decide to show up. very unreliable company. i can't even understand why they're still in business. i think they write their own reviews.

Excellent communication, always shows up and does a fantastic job!!! Very courteous and thankfully…read morealways ensures the gate is closed upon departure.

I didn't use them but their coverage area is small. I live in atFayetteville and their address is…read morelisted as Fayetteville. I'm 30214 and they're 30215. The business does not service 15 minutes away from the posted address.