Carpet cleaners were good. However they were farmed out by a larger company that they work with and…read morethat company is horrible they completely misrepresented the carpet cleaning stating there would have a van with on onboard hot water steam extraction yet that was not the case. It was basically a large extractor that anybody can rent from home Depot and they needed hot water from is. Thank goodness we had it because it's the house we're working on and we didn't have it a day before. Yhe prior company made a quote that wasn't even close to the actual price. Now as far as the person that did the work in this company above they were good. They did a good job. It's too bad that they were completely misrepresented by the Main company that farmed them out.

My carpet looks great !! My couch is refreshed !! They were on time, professional and personable.read more

Found this company on thumbtack and glad I did. Krystle was very professional and proficient. I had…read moremy entire home cleaned. Krystle offered not just cleaning but also deodorizing and sanitation services which was great due to having older pet with accidents. My entire home smelled great the carpets looked brand new after the cleaning! The price was fair for the services received. I will use Krystle and Got Carpets again!

I was quoted $195 for a 4-bedroom cleaning. Krystal walked into our home without introducing…read moreherself, which I find rude and unprofessional. She tried to build up the price to almost $455. She added ​on a $95 surcharge for a 'pet treatment' which I understood and said I had no problem paying for. However she wanted to charge us for 2 rooms because one of the rooms were on the larger end. I told her I don't think that is fair as we were quoted $195 for 4 rooms. If the size of the room mattered she should have asked the right questions or asked for pictures so she could give an accurate quote. It's not the homeowners responsibility to ask these questions. She used a low quote to get in the door and then tried to squeeze us for extra money. I told Krystal we did not want to use her services anymore and we will find another company.

I request my service here, they respond pretty quickly and their price is reasonable. Had bedroom…read moreroom carpet, stairs and area rugs cleaned, very responsible and nice people

Excellent service and all natural products. Could not be happier with the results of the cleaning…read more I've tried many other companies and this one stands out above the rest. I'll definitely be using them for all my carpet and upholstery needs!

YASSSSSSSSSSSSSSSSS OMG! So my carpet was TERRIBLE ! I was getting my carpet cleaned but I didn't…read moreexpect any of the stains to come out. My cousin had previously lived in the apartment for two years and I took over! I am so happy with the results ! I will be getting my carpet cleaned every six months ! Arthur does great work ! He was very polite and honest .

Quick, quality service. The only con was they were late, but they threw in a room for free. I was…read morevery pleased with my carpet; it is MUCH brighter. Most of the stains are gone or at least almost gone.

Great service and Chris was very professional and did great quality work.. Would definitely…read morerecommend service again

I hired this company to clean our carpets as part of a move-out. Before scheduling, my wife gave…read moreGeorge a very specific description of what needed to be cleaned: 3 bedrooms, living room, dining room, 2 hallways, 2 small walk-in closets, and one flight of stairs. George repeated that exact list back to her in writing and quoted $249 total. I have the texts. They show up and suddenly the price is $450. Their explanation was that George had quoted us for 5 "areas," while the technician said we actually had 8. Here's the problem: we never told George we had 5 areas. We told him exactly what rooms and spaces needed cleaning. If their company has its own way of counting "areas," that's something their employee determined when he gave us the quote. They also told me a quote can change once they see the house. Of course it can. I'm not arguing that $249 could never change by a dollar. But $249 to $450 is an 81% increase. That's not a small adjustment. I was even willing to meet them halfway. I offered $325, more than 30% above their written quote, because I understood that maybe the house was larger than George expected. They rejected it. Then things got ridiculous. The technician threatened to call the police and accuse me of theft over the disputed amount. He went even further and explained to me what that supposedly meant: if I were later pulled over, I could go to jail. Keep in mind, I wasn't refusing to pay them. I was offering $325 on a job they quoted at $249. What makes the whole thing worse is that they knew this was a move-out cleaning. When a company shows up during a move and suddenly tells you the job is going to cost almost twice what you were quoted, you're stuck. Your carpets need to be cleaned, you're on a deadline, and finding somebody else at the last minute may not be realistic. That's exactly why this experience felt so predatory to me. If square footage matters enough to turn a $249 quote into a $450 bill, ask for the square footage before quoting the job. Ask how much of the house is carpeted. Ask for measurements or pictures. They didn't. They asked what rooms needed cleaning, my wife answered accurately, and George responded with "$249 total." Maybe George simply gave us a bad quote. Mistakes happen. But if your employee makes an estimating mistake, own it and work something out with the customer. Don't show up to a move-out job, increase the price by 81%, reject a customer's offer to pay 30% more than the original quote, and then start threatening them with arrest when they dispute the bill. I would never use this company again. If you're considering them, especially for a move-out cleaning where you're working against a deadline, get everything in writing and ask exactly what can cause their quoted total to change once they're standing in your house.

It is with great pleasure to take a few minutes and write this review about the experience I…read morerecently received from Sunrise Clean Care & Water Restoration. I felt like I had done my homework (research) to select one of the best, if not the best, carpet & rug cleaners in Metro Atlanta. And yes, my selection turned out to be fantastic! From the initial phone call I made to the company, Caryn was quite impressive with her knowledge about the carpet cleaning industry. Her upbeat personality and passion about the business, helped me make my decision to utilize their services. ARRIVAL - The technicians arrived on time (actually, they called me beforehand and asked if they could come earlier than the scheduled timeframe (great for me, because usually this call from various other companies is the opposite --technicians stating they would be later than scheduled). REPRESENTATION - Now, here is where companies set themselves apart from others. People coming to your home to provide a service speaks volume about the company they represent. In this case, I was blessed to have technicians Floyd and Steven. Both of these men were exceptionally nice, talented and knowledgeable about carpet and rug cleaning. We did a complete walk-thru and they determine the best strategy to move forward to complete the job. SERVICE- At one point, I went to check on them and discovered Steven was down on his knees cleaning my baseboards! Wow!!! No other carpet cleaning company I've used in the past has ever cleaned my baseboards. When I asked Steven about it, he gently stated, 'this is just part of our service!' I was truly amazed at how both of these guys worked and the dedication they demonstrated. Later on, Floyd was on his knees cleaning some areas as well even though their equipment was top-notch, these guys didn't mind doing whatever it takes to ensure my areas were clean. The pet areas they cleaned were superb as well. PRICE - I guess the old expression is true, you get what you pay for! If you want a $99 carpet cleaning job, that is exactly what you will get and I can assure you, you will not be satisfied (been there, done that, got the T-shirt...lol)! The quote explained to me before the job began was fair. I was even more satisfied with the price after the job was completed because of the quality I received. My carpeted areas are new again! THANK YOU - I can't express enough how grateful I am for the service I received. In today's competitive and challenging environment, it feels good to know I selected a company based on their quality of service opposed to the price quoted. Yes, price is important, but at the end of the day, it is the overall service I will remember moreso than the price I paid.

Sunrise Clean Care is the absolute best at what they do. I called them last Monday needing about…read more8000 sq ft of carpet and rugs cleaned by Friday. Steve called me right back and said it would be no problem. Ray, Floyd, and Hunter showed up on Wednesday and did the whole job in one day. The floors look amazing. Thanks so much to Sunrise Clean Care!

Owner/operator Dante Myles did carpet stretching and cleaning for my home. Great job at a great…read morevalue. Three other cleaning companies didn't even respond; Dante accessed the carpet and gave me his best service at the best price. I highly recommend GOOD GUY CARPET CLEANING

UPDATE...We had good guy come out to help with a major plumbing repair needed in our home. We…read moreneeded to have our carpet pulled up to have a broken pipe repaired under our concrete slab. Good guy came and pulled back the carpet and returned to repair the carpet. We were happy with the work till not too long after, the seam began to come undone. I reached out to good guy providing photos of the seam. Initially, he responded saying he could come repair it the following week. However, after following up the next week, he would not respond. At this point I'm not confident he will come repair it.

This was the third company I contacted to restretch existing carpeting that had buckled in a few…read moreplaces. The price quoted was good. The workmanship excellent. Punctual. Clean. I highly recommend this company.

the team was great! my carpet was cleaned and stretched and looks like new:)read more