I cannot say enough positive things about Lockman Security. Over the course of 6 months, I have had…read more3 different interactions with them...all good. The unusual part about them is the quality of this company involves everyone who works there. And I mean every single person I encountered and dealt with was wonderful. How rare is that?! I am going to start with my most recent experience which was by far, the most involved and complex. I am taking care of my Dad and he has 5 different caregivers. Recently the key to his double sided lock disappeared and I immediately knew nothing good was going to come from it. After contacting the police, I got in touch with Lockman Security whose owner my Dad introduced me to previously. I spoke with their dispatcher and made arrangements for changing the tumblers on the lock. After hearing my story, she suggested that when I had more funds available that I change the type of lock. I thanked her for her suggestion. A little later the same day, I called back and decided her suggestion was the way to go. Had I done what I wanted them to do, it would have been less effective and likely cost me more money in the long run, because I would have to do it again when they took the new key! Long story short, Lockman Security helped me secure my Dad's apartment and promptly end several issues I had with his caregiver situation. For example, I used to have to be there whenever a new caregiver was going to covering for his regular caregiver as he could not hear his doorbell . Now I can unlock the door for the covering caregiver remotely without needing to rush to get there before them. I still prefer to be there to meet them but it is wonderful to have the option of handling the situation differently in case I need to do so. He has caregivers that start at 9 AM and others who come 11 hours later. I used to need to be there for both time slots. It is not easy but it is necessary. The lock they installed, a smart lock has given me back control over my Dad's apartment and his safety, something in light of the Nancy Guthrie case, I do not take lightly. Since I sleep there during the weekends, I also now finally feel safe while there. Something I have not felt while there for a very long time. Security is more than just locks. It involves peace of mind and Lockman security knows how to deliver it and they do it damn well. I cannot recommend them highly enough. Thank you Lockman Security!

Professional, courteous, and knowledgeable group! I've dealt with them twice now, best experience…read morefrom a locksmith I've ever had. They also support local security community groups fostering physical security education. We need more local businesses like this!

San Remo resident here. Whoever was showing a new employee around my condominium complex is rude…read moreand a bully. Guess he forgot who pays him.

Paul Blart Mall Cop! This place is a joke. I was almost ran over by your officer that fails to…read moreknife by the local laws! Literally patrolling the mall parking lot, saw me standing in the pedestrian crosswalk and never stppped just looked at me showing him the crosswalk and kept driving. This company is the biggest joke and thinks they are above the law. I asked to speak to management and they have young people working inside that don't even have a clue of who to speak with. Your manager David Gonzalez is a joke and wants to cover his employees backs. He was able to pull the camera footage and has taken zero response to this problem. I have asked for the CEO of this company and all I get is your HR department. What a joke of a company!

Carmen went above and beyond the call of duty. He helped my mother regarding an issue with a tenant…read morewho disappeared and abandoned her home. He helped her with information about insurance and advised her through the cumbersome process of the investigation and homeowner policies

EXCEPTIONAL SERVICE and PROFESSIONALISM! Contracted with Knight Global Investigations to help me…read morewith a Civil matter that the police were not interested in or had time for. Knight Global took the time to listen to my situation and gave many options to come to a solution. I was impressed with their experience and knowledge. I'm happy to say that I'm the recipient of a settlement above and beyond anything that I expected due to their work. I highly recommend them to anyone with a complex issue as they have the solutions that other PI Firms that I contacted could not help me with!

I am very impressed with Darren. I was needing some legal documents served. He shared his…read moreknowledge and safety advice with me which was very important. He is definitely knowledgeable about this field and I highly recommend him! Thank you again Darren!

Update!!! Not shocked to say still a ONE STAR review. Today I got a phone call (he called me twice…read moreafter I hung up on him) from the owner D. Epstein! I thought he would be apologetic about the phone call Saturday and try to rectify it but no! He was talking so fast I didn't know who he was because he was angry and yelling at me. I had to yell at him to tell him to slow down and say who he is. He told me to calm down and he'll tell me one more time that I better take down the bad review that I posted Saturday. Threatening me!! I figured out who he was when he said that and I said "oh you're the one from the phone call the other night"! So I told him "yes I wrote it because that phone call was rude". He then proceeded to say "oh you want to play"? So I said "yea I'll play and told him to F off" and hung up the phone. He called me again I didn't answer. What a stalker that threatens people over a bad review. Maybe learn some customer service, phone etiquette and bedside manners lol and you won't get a bad review. I blocked him and got a police report. Be careful who you try to come for D.E. You got the right one. This is Miami and I'm definitely from Miami. I'm not going to play with you.

Professional installation that is well done. They did a great job hiding wires behind the wall and…read moremoving an electric outlet to to make sure the mounting looks as good as possible. They didn't he work in a very reasonable amount of time. I think they were fully engaged the entire time. Great work.

Tough. Because there were good and not as goods. I had…read moreseen some good reviews out there on sites and as I wanted to get proactive about getting something set up for my record player besides my cheap speakers, so with some positive reviews I went with On the Wall. A fella came out and looked at the situation. Inside speakers and outside speakers to connect to the record player. When we got a day set on, a guy came out. Really nice guy who knew his stuff, but didn't know this system. It was literally his first time looking at it. He went at it with confidence and got the speakers set, despite the speaker stands missing. When it got time to program it to use he had to just work his way through it. It took more time to get the speakers to turn on right that the installation. They are top of the line speakers, and a great central system. But with the speaker stand situation and feeling hung out to dry on service, it hurt a little.

Save yourself time. Find an alternative provider. These folks are not dependable. Their follow up…read morepromises were never fulfilled. After five follow calls, we are done. We are actively seeking a replacement provider. Michael are his support team are a big disappointment.

I can't stress enough the customer service and the attention to my needs as a customer! This is so…read morerare these days. When you call you can expect to speak to a real person, who will go out to your house, answer all your questions and provide you with affordable quality home protection. I'm still shocked at the quality of service. I've spoken to many other providers and what I got was aggressive sales people who weren't really concerned about my safety or making sure I could find an affordable option for my budget. I had the pleasure of working with Michael and he is truly a professional. I highly recommend this company! If you are looking for home monitoring, alarms, cameras, smoke detectors, anything. Call them! You will not be disappointed. They truly stand behind what they do.