My go-to opticians, very caring and professional staff. I would recommend this place to those who…read moreprefer personalised customer care.

Really friendly and helpful staff. Had my eye test done here and it was all very thorough. Then…read moreasked them if they could just replace the lenses in my existing frames to keep it all a bit cheaper and they said 'no problem'. They ordered the lenses and told me when they were ready so I could drop off the frames, then managed to get them all fixed quicker than I thought. Really great service. Thoroughly recommended.

Popped in here on the off chance of speaking to someone about a concern with my eye. With a warm…read morefriendly welcome, I was able to get great information and advice on the spot without an appointment or being asked to come back. I didn't feel like I was being rushed and time and patience was given. Came back, following such a pleasant first experience, to have my eyes tested. This again was done on the spot (although you can, of course make appointments) with a through examination and questioning about my sight. Any 'silly' questions I had were answered. Optician was friendly and able to break down any clinical terms in layman's to be fully understood. Advice given but not pushed on you and felt no obligation to purchase anything further. Whilst they may not have your usual high street designer frames, they have a good selection of designer frames to select from. Of course, they are also happy to put their lenses in frames you may have already. Having gone through a comprehensive review of my eyesight I got a couple of new pairs of prescription glasses. I feel like I am living in a HD world now in comparison to what I had before. Thank you!

My 13-year-old son's glasses broke while we were traveling. Having a glasses emergency on a Friday…read morenight in a foreign country isn't fun, and we were concerned that we wouldn't be able to find an optometrist open on Saturdays. Lucky for us, CrossEyes has Saturday hours and I was able to drop by without an appointment. We received fantastic service from Panos, the owner, and Astrid. They were friendly and helpful and repaired the glasses in less than 3 minutes. My son's vision is 20/100 without glasses, so they saved our vacation by basically restoring his sight! I highly recommend this shop for their skill and willingness to accommodate.

Declan the ophthalmologist is superb. The management of the business on the other hand not good at…read moreall which is why I give 3 stars. They didn't order my lenses when they were supposed to, then told me there was a delay with the supplier. They charged me for three boxes of lenses and said that that is the price, my research told me otherwise, when I raised this the manager/owner wouldn't even consult with me directly as I had requested and got the receptionist to phone me. Just got off phone with receptionist and they were trying to get me to pay for the lenses again saying they couldn't find a record of my payment and would I bring in a bank statement to prove it... completely unprofessional and mal-managed business. I will be going elsewhere.

Great eye exam, very thorough and helpful. Was not rushed at all and worked to find the best…read morepossible prescription for my occupation. Staff was very friendly and professional.

I visited Vision at SW7 a few weeks back and was very pleased with the experience. The optometrist…read moreon site was very friendly and helpful, and was very thorough and attentive in carrying out my eye examination. They are also very flexible in accommodating your needs for a new frame. Good experience all round.

Ah, these guys are great!…read more I'm new to glasses at 27. After feeling a bit strained looking at my computer all day, I got in touch and sorted out an eye test. It was all straightforward to organise over email. Then when I came in, I was really pleased with the experience. The optometrist was really lovely and friendly and I felt relaxed during the eye exam, then afterwards the optician was very helpful as I was picking out frames. I was pretty pleased that the frames I liked best were 50% off - bargain! Or at least I think it was...I have no idea what a good price for glasses is. I did also get a work discount (on top of work subsidising the eye test and glasses), so if you work in the area you might as well ask. It felt like a quality place and I was pleased I went there rather than somewhere that's more of a chain.

Excellent, informed service in a friendly atmosphere. The range of eyeglasses in store is not…read moremassive, but all the good brands are represented, the frames are top-quality, and the price is very competitive. The Anglo-American frames are especially nice and I will definitely get those for my next pair! I really appreciate that the chap working there took the time to explain how different frames are made and what value one gets depending upon the price-point. Highly recommended!

The most thorough eye test I have ever had. Optician was so patient and checked and double checked…read moremy eyes in every direction. With sound advice re spectacles I need. Our local Optician in Burnt Ash Lane Bromley with a free carpark just behind the parade of shops needs more patients so I would you suggest you make an appointment. The receptionist too was very kind and caring. I received a telephone reminder the day before my appointment I await my new glasses with absolute certainty they will be just what I need. Thank you Mel for all you did.

Took me 2 visits in person to be able make an appointment, and the third visit (that was the actual…read moreappointment) almost ended up being wasted because they couldn't locate the trial contact lenses that they'd ordered for me. Once I did get an appointment though, it was all smooth. Good service, good prices. I'd give them 3.5 stars if I could, but have to stick to 3 since my initial experiences don't justify 4 stars. When I got started, a staff-member took me to a couple of machines to measure the health of my eyes and get a ballpark prescription. The optician was thorough and really patient, explaining to me at all stages what he was doing.

I booked an appointment at this specsavers, expecting to pay, and then claim back the costs from…read morework. It was slightly difficult to get an appointment (the first time I called their system was down, so I had to try again twice before they could find me a time...) Once I made it to my appointment I was really impressed. To start with, a member of staff took me to a couple of machines (one blew air into my eyes - to test for glaucoma?), another checked how well my eyes focused to give a rough guide on what prescription I need. After that I got to meet the optician. She was thorough, really helpful and answered my questions about all the tests (I was curious!) She only looked at the machine results right at the end, to compare them to her findings... I didn't feel rushed at all, and it seemed like they tested my eyes in sooo many different ways. After she was finished, she wrote out my prescription, but then didn't charge me for the eye test. I'm not sure why...maybe they had a special offer or something!? After that I spent ages wandering around and trying on different pairs of glasses, but I couldn't find any that I liked, so I didn't buy any from them in the end. Their prices are really reasonable, so I wish that they had some that suited me. Ah well.

I've been going to this opticians for fifteen years. It used to be excellent. Sadly, they seem to…read morehave to some new staff and a different attitude. I did feel the last couple of times that I was pressured to spend more but at least I was not mistreated. This time, I was treated like I was a refugee and made to wait. Apparently, I had been given a later appointment to that which I had confirmed. This is a good practice- or was. But staff seems to have changed.

This is my branch of specsavers the service i recieve is excellent from the eye test to choosing…read moreglasses .The staff are friendly and helpful Rupesh is an absolute star brillant