I cannot say enough good things about Need A Lift Auto Towing Service and especially Jamie, the…read moredriver who helped me today. What started as a very stressful day turned into a much better experience thanks to his professionalism and kindness. I hit a huge pothole on I-94 near Gary, Indiana, which caused a flat tire and left me stranded on the shoulder with traffic flying by at highway speeds. I was on my way home to spend Father's Day with my dad, and this was the last thing I expected to happen. From the moment Jamie spoke with me on the phone, he was calm, reassuring, and genuinely caring. He made me feel like I was in good hands before he even arrived. Once he got there, he was professional, efficient, and incredibly courteous. Jamie then drove both me and my vehicle all the way to my dealer's service department in Illinois. During the drive, we had a wonderful conversation, and I was impressed by how warm, friendly, and compassionate he was. After many years in the towing industry, it would be easy for someone to become indifferent, but Jamie was exactly the opposite. He showed genuine empathy and treated me with kindness and respect throughout the entire experience. If you ever find yourself needing a tow, I highly recommend Need A Lift Auto Towing Service. Thank you, Jamie, for turning a difficult and stressful situation into a much more positive experience. Your outstanding customer service will not be forgotten.

It is always such a huge relief when a stressful breakdown turns into a positive experience…read more Drivers like Cody truly make a massive difference when you are stranded down a very narrow alley and he whips that big ole rollback in there like he's been doing it for centuries! Very kinda and super knowledgeable! STAY SAFE, Cody!

My son was driving home from Chicago to Cincinnati on New Years Day. He stopped at the Loves Truck…read morestop off 10 from I65. Thankfully, as he pulled into the parking lot and not driving on the highway his car had a front suspension failure that left him stuck. Calling me from 4 hrs away left me feeling helpless as a dad. Thanks to Google and luck from above we found Cheever's Towing and Ron's Auto. We were in a position where we had no choice and could have been easily abused (think of the movie Vacation). I am writing this bc of the exact opposite. Both companies when out of their way to help me help my kid. Ron himself looked over the car, quickly got parts the next day and the car back on the road. We were in a bad situation and somehow feel better about it as he is leaving to go back to college with that same car. Honest, good people. Literally would trust them with anyone of my family cars. Thank you Ron and Chris! Happy New Year!

Friendly, neat, honest and professional. Like him a lot. He is capable of all mechanical aspects…read more Like him a lot! Dependable at his word. God bless

Located this company through an internet search and we cannot stop singing the praises of the…read moreservices we received. Spoke with John about doing a pickup in Highland and delivering the car to the Indianapolis metro area. We thought it would be a problem but John made it seem as though it was not a big deal which completely put our mind at ease. The price quoted was reasonable and when all was said and done - there were no hidden fees or extra expenses that came up once the car was delivered. Mike did the pick up and delivery of the car and we could not have been more pleased with his professionalism, attention to detail and positive attitude. He gave us the impression that he truly enjoys doing his job and from what we saw he is VERY good at doing it!!! He made sure the car was properly stored in the container. Midnight Blue Towing is a treasure and we enthusiastically recommend them to anyone who needs a tow (whether it is long distance like we had or local) they go out of their way to be accommodating and their response time exceeds expectations. So glad my internet search turned up Midnight Blue Towing because what started off being a nightmare for us (since the car needed a new engine and could not be driven to our new location) ended up being a very pleasant experience which is directly attributed to this company. If we could give more stars we absolutely would! Words cannot express the appreciation we have for everyone in this company that helped with the transport and storage of our car. Many, many thanks!

Please do not ever call this company or have your insurance company call them. After towing our car…read moreon a flatbed, they bent both rear trailing arms. The dealership sent videos and photos. I called Midnight Blue numerous times because the cost of the repair was $3900. Midnight Blue wanted to repair it, but they have nothing showing anywhere they are a repair shop and would never give me a quote for their repair and we HAD to fix it because it was not drivable and the transmission was getting fixed at the dealer. I am NOT giving my car back to someone who put that much damage to it!! So I got a hold of the Attorney General and they responde to them with LIES!! They paid $2000 to the dealership, but I am out $1700 (after dealer gave a discount) because MIDNIGHT BLUE ruined my car!! These people have a great scam going... break them and fix them or steal from people!!

It's a long story trace great guy Kyle great guy Ben kind of a dick but great guy…read more Don't wanna get into deep but don't work here if you don't wanna get paid on hours and if mistakes were made get deducted for said mistakes I txt trace in regards to my last pay check that hasn't been paid in almost two weeks his wife then proceeded to txt me ignorant things and said I was irritating her by being apologetic Management here forget it unfortunately Patti was a nice lady at first but come to find she works with feelings overall is a great place honestly just a few sour bad apples as anyplace would have but just a headache and sneakiness with Patti and Eli more bitterness then anything Wish the best for trace and hope he continues to thrive After multiple threats from trace and his leprechaun wife I was paid only 8 of my 25 hours when I asked for a itemized list for deductions they can't provide it lol AVOID THIS PLACE AT ALL COST SERIOUSLY

You'll find it cheaper & quicker elsewhere!!…read more An easy job that should take 2hrs will be 2 days! And they will try to sell parts to you that you do not need Just coming in for a simple service *****Buyer beware***** I get it's hard times in 2021 but you can't go making the patrons pay for your unfortunate circumstances!!! NTB next time, tires/alignment ...in & out same day!! I asked NTB "what did it need?" NTB: "nothing other than an alignment" 6month transferrable alignment warranty to boot!!! Bad service all th he way around!!!!!

Great, professional, friendly, experienced, respectful and reasonably priced! I would recommend…read morehighly!

The reviews are spot on. These guys are some crooks. Had a semi truck towed today. 4 hour minimum…read moreat $840 an hour. Won't argue with that but a 2K admin fee. These are the type of people that need to go out business.

Closed, bought out by new folks. Jim and Gary and the whole crew were THE ABSOLUTE BEST!read more

Courteous knowledgeable staff! My new "go to" for car repairs. I recommend them highly!read more

Honestly, hands down, best tow company around! I hit a pothole last night and I was stranded with a…read moreflat tire. Charlie rescued me within half an hour of me calling. He towed me to a dealership close by at a very fair price. He even stayed with me until my ride came to pick me up so I wasnt sitting by myself. I would HIGHLY recommend them to anyone in the area.

The owner got to our location pretty soon after we called. He was very kind and understanding and…read morehas an interesting story. Good conversation never hurts when your car's getting towed!

My son was driving home from Chicago to Cincinnati on New Years Day. He stopped at the Loves Truck…read morestop off 10 from I65. Thankfully, as he pulled into the parking lot and not driving on the highway his car had a front suspension failure that left him stuck. Calling me from 4 hrs away left me feeling helpless as a dad. Thanks to Google and luck from above we found Cheever's Towing and Ron's Auto. We were in a position where we had no choice and could have been easily abused (think of the movie Vacation). I am writing this bc of the exact opposite. Both companies when out of their way to help me help my kid. The Cheever family understood our situation and worries and were able to get to my son and help him get his car to Ron's, waiting until someone was there to pick him up. Thank you Cheever's! Happy New Year!

We got stuck on the side of I-65 headed to Chicago. Thankfully AAA uses Paul's Towing, and there…read morewas a dealer within the 100 mile radius. Cody was helpful and kind, and got us to where we needed to go. We'd recommend him and this business - even if we hope we don't need them again!

they damaged the car doing a simple tow. If they can't handle that , then I would question any…read moreservice there. Not honest, not upfront