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    Raymond Hong, M.D

    4.2 (10 reviews)
    Closed 8:00 am - 5:00 pm

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    8 months ago

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    Ask the Community - Raymond Hong, M.D

    Review Highlights - Raymond Hong, M.D

    Hong provided not only learned medical information but personal experiences to which I could relate.

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    4.6(123 reviews)
    3.6 mi

    I came recently for an allergy test and was scheduled for an appointment with Dr. Anand. The wait…read moretime was about 3-4 weeks out for an appointment, but I was also looking at specific days of the week so it might be sooner if you don't have any time constraints. The allergy test itself was interesting and they test several environmental allergens. I also had to return on another day to test food allergens, as well as retesting some of the other environmental variables that I scored low sensitivity on. You get the results after waiting 20 minutes or so once you've had enough time to trigger a reaction. Dr. Anand was so friendly and personable. I felt like she was a very thorough clinician and really took her time to explain everything to me. She also took note of other issues that weren't quite in her scope, and referred me out to other specialists to make sure I got the care I needed. She then followed up with me to make the process smoother, which I truly appreciated. Other staff members (LVNs and front desk) are also informative and helpful. They do have a mask policy in place, and if you forget to wear one, they have plenty to spare. It is a healthcare facility after all and I don't think they should be rated poorly just because of a policy to ensure the safety of staff and patients alike.

    My daughter and I see Dr. Engler for our allergies and it has truly been life changing. He is so…read morethorough and explained everything in detail. He has the best staff and bedside manner! We know we are in the best hands with him!

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    David Ellison, M.D

    David Ellison, M.D

    3.9(42 reviews)
    0.2 mi

    Dr. David Ellison came highly recommended by my allergist and I can see why. I didn't realize ENTs…read morewere in such demand, but I got lucky and said all the right things/had some professional backup and was able to get an appointment within a week. I liked him immediately upon meeting him. Dr. Ellison and his staff are extremely professional and hold themselves to what they promise. He worked around my schedule and personal commitments to ensure I was taken care of. I also appreciate how the doctor himself personally returns phone calls and sees through everything. He also does things pretty much immediately when he says he will, which is very in line with my personality and earns him great respect in my eyes. I felt very at ease with him and trusted his opinion. How he keeps track of all his patients and everything going on is astounding. I also think the man works day and night. I accidentally called his direct line once late night, and thought I hung up before it rang. However, he called both myself and my partner a few hours later a bit past midnight because he was concerned something had gone wrong. You're in good hands if you're fortunate enough to get an appointment with Dr. Ellison!

    My son went here for sinus trouble. First given a spray regime with very good success but then we…read moreelected to do an in-office turbinate reduction. Went super smoothly. Smooth recovery. My 18 year old son is VERY happy with the results. Dr. Ellison was very kind and clear about everything. Very appreciative of the quality of care here.

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    Pacific Family Medicine Clinic - X-ray room

    Pacific Family Medicine Clinic

    2.6(45 reviews)
    1.2 mi

    If you value your time do not come here. I've visited this office 4 times and it's always a long…read morewait. Appointment at 2:15. Arrived at 2:00. It's now 3:01 and I'm still waiting. Customer service here is also horrible. Staff is rude and unprofessional and they try to charge for anything possible. I also requested paper results and was denied them even though it is my legal right. I will now be filling a complaint with the HHS for violation of hipaa and changing doctors.

    I had an extremely disappointing experience at this medical office…read more My parents had an appointment scheduled for 10:15 AM. We arrived early at 10:00 AM. When we checked in, the front desk staff said they needed to check with the doctor to see if we could still be seen -- which was confusing, since we were on time. I asked if I could start filling out the paperwork while they confirmed, but they refused, saying I had to wait until they spoke with the doctor. By 10:12 AM -- just a few minutes before the scheduled time -- they came back and told me the doctor would not be able to see my parents because "there wasn't enough time." It took them over 10 minutes just to figure this out -- time that could have been used to start the paperwork or check them in. The paperwork itself was very basic -- name, address, Social Security number, and phone number -- something that could easily have been completed while waiting. There was no reason this needed to delay the appointment. The office manager, Allison, was extremely rude and unhelpful. Rather than trying to problem-solve, she kept giving excuses about being short-staffed and missing a doctor, none of which explained the mishandling of our visit. This appointment had already been rescheduled twice due to internal office issues, and now they expected my parents to wait until mid-June -- two more months -- for a new appointment. My father is on blood thinners and needed medical attention. I asked multiple times if they could meet me halfway -- process the paperwork while the doctor began initial testing, as this was a first-time patient visit that would have required labs and assessments rather than a complex evaluation. Still, Allison refused to help and only offered to reschedule for weeks later. A manager's role is to de-escalate situations and find solutions, not to block care for patients, especially elderly ones who are trying to get basic medical attention. This office badly needs better training in both customer service and patient care management. Patients deserve to be treated with basic dignity, not bureaucratic coldness.

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    Dean Kardassakis, MD

    Dean Kardassakis, MD

    3.7(6 reviews)
    3.6 mi

    Kardassakis has a very dry, rude, condescending personality and he either needs to be retrained to…read morework with the public or relieved of his position. On my very first visit I felt uncomfortable in his presence. I tried to bring some light out of him but it didn't seem to work. Bonnie at the front desk can be nice but she has been way too firm on at least one of my visits. Not good receptionist etiquette. Tanya is the nicest person I have met at this location. I have already transferred to another clinic after being with the clinic being rated for less than a month. Bonnie insisted I stay but I refused. I will not tolerate rudeness or behavior below the standard of respect. My advice, don't go here.

    Went in for inexplicable hives, as if I needed yet another thing, and though he couldn't find a…read morecause, that's definitely not on him, since I wasn't realistically expecting that of him. I knew that it was highly unlikely that modern medicine could do that, and I appreciated that he was honest and upfront about it. He was super thorough, dry as hell and couldn't crack a smile lol ... but wow--comprehensive and went over ever. Single. Thing. No joke. The history he took was out of bounds and I mean this in a good way, everything from symptomology past and present, as well as a complete list of possible differential diagnoses and medicines, and family history of everything from diseases to causes of death. I mean, whaaat? I was impressed and shocked that he could on demand, and I mean instantly, generate the actual hive symptom by scraping some sort of sharp tipped ting on my inner forearm. Oddly simultaneously cool and frightening. The solution was nothing other than Claritin, which I already knew, not to be a know it all, but well, it was self-explanatory, not to mention I'd already gotten that advice from my internist. I wanted to checking out with an allergist/immunologist, and glad I did. I liked and trusted him, and if I needed to go back for some reason related to his specialty, I'd definitely seek out his services. Highly recommend if you're looking for this type of provider. Btw, he's on a bunch of PPO insurance panels, so that's super convenient. As I was leaving his office after the main consultation, I appreciated that at the last minute, he turned around and was inquisitive about my letting him know about an unexplained weight loss, for which he was fairly forceful about my following up with my internist. To me, this showed a level of curiosity and out of the box practice that these days, I don't often encounter. Parking is in the basement, lower level street entry, and they don't validate, though it's not that expensive, and if you get lucky, you might find street parking as well.

    Raymond Hong, M.D - allergist - Updated August 2026

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