Shout out to Nick at reliable! Very understanding of my situation. Will continue my business here!…read moreThank you everyone at Reliable Credit!

Less than pleased with this company. Some employees are fantastic but others are absolutely…read moreterrible, rude and inconsiderate. They don't work well with clients. Do not recommend them for anyone.

Always great friendly and efficient service, easy to understand my policies. No hidden costs. So…read moreglad I switched!

I obtained my insurance through James a year ago. He is very nice and open to helping with all my…read moreinsurance needs. Even though he was $200 more than any other insurance I looked up, I went with him because I was supporting a local military vet. He assured me that my insurance would go down dramatically after a year. This has not happened. His secretary stated they could get it down and then the next day, I got a new statement with the insurance going down a whopping $4 a month! I obtained insurance from another company for half the cost and requested James to discontinue my policies with him....3 times! I continue to get emails with premiums due! I have never had a problem with discontinuing an insurance before. Now I'm afraid this will go on my credit report as an overdue unpaid bill. What a mess! Not worth going local.

Jessica Houston, travel agent was / is so understanding, efficient, helpful. Outstanding customer…read moreservice!! She went above and beyond finding us lodging for handicap guest and kitchen for medical reasons, can't eat out. Jessica explained everything, did so much research and follow through. Excellent communication and heart. Thank you Jessica!!! Highly recommend!!

The staff is friendly and helpful. I had booked two different trips and they contacted me for any…read morechanges. Everything was done very well. Katherine was my go to and she kept in touch at all times.

My experience with Julie Stacy was marked by a series of delays and a lack of urgency that tested…read moremy patience at every turn. From the outset, the communication was sporadic and often required multiple follow-ups to receive even basic updates. It became clear early on that the lender's processes were slow and inefficient, causing significant delays in the potential approval process. It was clear their team seemed only versed in "easy" approvals.  What was most concerning was the apparent lack of concern for timelines. Despite repeated assurances that they would have an answer "soon," deadlines were consistently missed. This created unnecessary stress and uncertainty during a time that is already inherently stressful for any homebuyer. Moreover, the lender and their representatives seemed unresponsive when asked for clarification or updates. Simple inquiries were met with curt responses, and there was little effort to provide clear or comprehensive explanations. This lack of customer care and attentiveness was disappointing, especially given the significant financial commitment involved.  In the end, Julie seemed to barely try to get this loan approved. She washed her hands of it and said it was impossible to get done. Not to mention she approved me LOWER than any other lender for my house "range".  She also shared information about my purchase and process with someone that is not on my loan or title!! THAT IS NOT ALLOWED and a HUGE BREACH OF CONFIDENTIALITY! There are other lenders in the market who prioritize customer service and efficiency, which are critical in what is likely one of the most important transactions of your life. I was able to get better service and get this loan approved somewhere else!  I want to be CLEAR. Julie- You did not refuse to work with me because my first house was through her, which we both have proof of....so don't let her lie about this. Secondly, this review is purely in regard to my second house I tried to get you to approve lending for which you couldn't do because it was too hard. I have emails from you and Tyler saying you were not able to get this done, so I got it done through another lender. In no way am I mentioning OTHER issues I have with you Julie, that have nothing to do with this loan- so let's keep it on topic (your ability to do your job/ communicate and get loans approved). Everything I stated was true about my process in the second home loan I tried to purchase with you- you were extremely difficult and couldn't get it approved. You are trying to cover yourself by talking about a different topic to help your reputation, but the facts are you are NOT a good lender. Also, I do have direct proof of you breaching confidentiality about my loan. If you reply to this speak on the LOAN, which is YOUR BUSINESS.

Linda and Amber were great to work with in helping us get our second home in Ashland. Their rates…read morewere competitive. Even though we were vacationing in town, we never felt put upon to supply unnecessary documents. There was no fuss, no drama, no hiccups. Our application sailed through the underwriting process. And we closed escrow on time.

Carrie is amazingly careful in making sure my taxes are all in order! She spotted a problem with my…read moreproperty taxes as delinquent for 3 years whereas my previous CPA never mentioned it. She is an experienced professional Tax Consultant that earned my trust.