My experience with Julie Stacy was marked by a series of delays and a lack of urgency that tested…read moremy patience at every turn. From the outset, the communication was sporadic and often required multiple follow-ups to receive even basic updates. It became clear early on that the lender's processes were slow and inefficient, causing significant delays in the potential approval process. It was clear their team seemed only versed in "easy" approvals.  What was most concerning was the apparent lack of concern for timelines. Despite repeated assurances that they would have an answer "soon," deadlines were consistently missed. This created unnecessary stress and uncertainty during a time that is already inherently stressful for any homebuyer. Moreover, the lender and their representatives seemed unresponsive when asked for clarification or updates. Simple inquiries were met with curt responses, and there was little effort to provide clear or comprehensive explanations. This lack of customer care and attentiveness was disappointing, especially given the significant financial commitment involved.  In the end, Julie seemed to barely try to get this loan approved. She washed her hands of it and said it was impossible to get done. Not to mention she approved me LOWER than any other lender for my house "range".  She also shared information about my purchase and process with someone that is not on my loan or title!! THAT IS NOT ALLOWED and a HUGE BREACH OF CONFIDENTIALITY! There are other lenders in the market who prioritize customer service and efficiency, which are critical in what is likely one of the most important transactions of your life. I was able to get better service and get this loan approved somewhere else!  I want to be CLEAR. Julie- You did not refuse to work with me because my first house was through her, which we both have proof of....so don't let her lie about this. Secondly, this review is purely in regard to my second house I tried to get you to approve lending for which you couldn't do because it was too hard. I have emails from you and Tyler saying you were not able to get this done, so I got it done through another lender. In no way am I mentioning OTHER issues I have with you Julie, that have nothing to do with this loan- so let's keep it on topic (your ability to do your job/ communicate and get loans approved). Everything I stated was true about my process in the second home loan I tried to purchase with you- you were extremely difficult and couldn't get it approved. You are trying to cover yourself by talking about a different topic to help your reputation, but the facts are you are NOT a good lender. Also, I do have direct proof of you breaching confidentiality about my loan. If you reply to this speak on the LOAN, which is YOUR BUSINESS.

Linda and Amber were great to work with in helping us get our second home in Ashland. Their rates…read morewere competitive. Even though we were vacationing in town, we never felt put upon to supply unnecessary documents. There was no fuss, no drama, no hiccups. Our application sailed through the underwriting process. And we closed escrow on time.

All I can say is the mission statement about Rogue Credit Union "Members" is either fiction or…read moresimple BS. I'm in month 3 of a dispute of a charge on my CC. The "Automated" process is a dead end. Get help in the downtown Ashland branch? No such luck. To speak with someone I had to file a complaint with the BBB. So be it. I feel sorry for the tellers in the downtown branch. They seem to change every 2-3 weeks? Always nice, friendly, but can only make money deposits or withdrawals. Imagine getting a threatening letter on Rogue Credit Union letterhead, taking it to a branch and being told that isn't RCU? That's "Third Party" in Texas? Huh? No name or business number. I'm not buying it.

This is a great full service bank with strong community values. They support programs to improve…read moremembers' ability to save, to encourage youth to save and become financially competent, and customer service is always friendly. Sometimes there is a short wait because they are a favorite local institution with many customers.

Just had an event laugh at my question, very unprofessional since my question was very legitimate,…read morethen call back and just got more excuses to avoid getting their friend in trouble which it's joule not being a big deal if they would have just listen to my request and have just move forward with it, just as simple as that rather then trying to excuse it and made me feel worst then comfortable that my account it's in good hands which I don't at this point.

Great Service, Rob Swallow is awesome for my personal insurance, and Reggie Jones is great for…read morehealth coverage. I have the best coverage for the best price. Highly Recommend!

Only keeps 5 star reviews on Google…read more I've been with this office for YEARS for multiple services, after the last year of issues i'll be changing. During a system change, the old system brought over old account info.. when they went to process and automatic payment it tried to take from my old account, of course it bounced back and said the account was closed. I got a insane termination text message, (no phone call to enquire either) threatening to drop me if I didn't pay, I called in confusion and after 45mins of Gabby trying to figure out what happened she called back and told me that during the system change it brought over an old account on file, when I called back to pay she claimed it was due to "insufficient funds" and when I questioned that- she got irritated and got her manager on the phone. I have a detailed voicemail from Gabby explaining what happened and that it wasn't due to any type of insufficient funds. After trying to explain to both workers what I was told from her last time I called, I gave up and just said let's pay this and get it over with, since that's why I called. They then tried to charge me a $25 fee from the bank account being closed and sending the money back- how is that my fault? I tried to question why I had to pay for that, since it was an issue with their system but they refused to listen. I ultimately to get off the phone paid the $45 and will be finding a new company. Talk about frustrating! Do not suggest this place. Update: canceled my policy with this business.

Our realtors, Dyan and Deanna, referred me to Trey and Country Financial. My wife had a minor…read moreaccident, not her fault, and Trey and his associates guided us through. They have always been there for us the past year. We have our home, two motorcycles, one pickup and one crossover insured with Country Financial. I have recommended this agency to other people.

I have been a customer of Amanda's at Farmers Ins for over 35 years. Recently Farmers has dropped…read moreour policy but Amanda has continued to work at finding us another carrier. Sorry to leave as she has been an excellent insurance agent for us!

Went with my mom to assist her with transferring her auto/home insurance to Amanda from another…read moreoffice that was giving my mother grief. Amanda was professional, patient, understanding and explained everything in detail to my mom. If you're looking for a caring agent, this office is the right one. Thanks again Amanda

Shout out to Nick at reliable! Very understanding of my situation. Will continue my business here!…read moreThank you everyone at Reliable Credit!

Less than pleased with this company. Some employees are fantastic but others are absolutely…read moreterrible, rude and inconsiderate. They don't work well with clients. Do not recommend them for anyone.