On Tuesday, May 30, 2017, I had an appointment at 7:30 AM at Suburban Imaging. My doctor and I have…read morebeen trying to figure out what is causing some health issues, so he ordered a CT scan. From the phone call to set up the appointment, to picking up the contrast for the test, to the exam itself, the service, professionalism and respect that was shown from all the people with whom I interacted was first-rate. When you're getting an unfamiliar exam, it's nice to have people put you at ease. The facility is easy-to-get-to, super clean (VERY important to me!), and there was a nice private room where you can change and lock up all your personal belongings. The exam itself was easy, and not like what I thought. It wasn't a complete chamber, but it wasn't as loud as what I thought CT scanners would be. Again, this piece of equipment was more like a donut. Mmmm. Donuts. I wish I could remember the name of the person who helped me with the exam. She was so professional, friendly, and kind. It made the entire process, including the IV, more pleasant for me. I truly appreciate it. And to top it all off, three days later, I received a thank you card in the mail that was signed by two people from Suburban Imaging. You don't see that every day from healthcare facilities!

I had a MRI on my knee the staff was very friendly and helpful. They explained the process to me…read morestep by step and reassure you through the whole process.

I've had my last few mammograms here as well as an annual MRI to monitor a potential problem…read more Scheduling is always easy, the technicians are friendly and efficient, and the radiologists' reports are issued promptly.

I had a very positive experience getting my first mammogram here. The receptionists were very…read morefriendly and the waiting area is spacious and nice. They give you a warm gown to put on - so luxurious! The technician was friendly and efficient. I had been putting off getting a mammogram because other people said it hurts, but it was nothing. They just take 4 images and you're done.

My son was a patient at Advanced Dermatology and the person he saw was very good. He is lucky…read moreenough to have primary and secondary insurance. My job changed providers and insurance companies. Imagine my surprise when I received a bill from them almost 2 years ago. It's not my fault they never filed the claim with the secondary, can't tell how to do their job. Now they are trying to bill me for a visit that has already been paid a year and half ago, thankfully I have that statement as proof. Never had this happen before.

I've always heard positive remarks about this particular outfit but I will not be going to them…read moreanymore for my skin checks as the nurse there is rude. I had a problem with my medication and they're just unwilling to help me get it taken care of

My mom had removals here in the past and always healed with very minimal scarring, so I was…read moresurprised and disappointed with my more recent experiences over the last couple of months. Healing seemed different than what she'd experienced before, and the scarring was much more noticeable than expected. I'm not sure if something changed with the process or materials used, but unfortunately the results have made me hesitant to bring her here in the future if this continues. I'll still give two stars because the doctors and staff have always been very kind and professional, and the procedures she had done last year healed extremely well with almost unnoticeable scarring. We were very happy with those results at the time.

Edited to add: I have no less than 4 calls from Nicole the office manager - after my review. The…read more4th call came after she emailed me to which I replied requesting they cease all contact. It's shameful they didn't put this much effort or attention to patient care and only became responsive to a negative review. Steer clear.

The BEST medical care I've received! I'm an 85 year old woman living a vibrant and engaged life…read moredespite a complex immune deficiency, in part because I pay attention to my body. often enough, I know more than the doctors do about whatever is my current issue, and the tricky thing is to find doctors with enough self-confidence to listen and enough professional knowledge to verify what they see and hear. Adam, the PA who saw me, was a paragon on both counts! He spoke with the pharmacist, and by the time I got to Walgreen's, my prescription was ready. The problem? an infection in my gums that went into the sinus and even into my eye. This is unlikely to happen to a person with a normal immune system, but my very rare immune deficiency means it DOES happen to me. thank you, Adam. thank you, Advocate Urgent care. EVERY staff member I saw there was the best at their job and was eminently professional.

The first impression of this place is how clean and up-to-date it is along with the very friendly…read morefront desk staff. I realize urgent care visits can be very hit and miss but my strategy was to book an online appointment. Arrived 10 minutes early before they open and I was the first patient seen. The provider was very knowledgeable on how to prescribe for my situation and I was impressed that they found something I was not expecting. I would definitely go back to this place.

I was scheduled to have shoulder surgery and we checked in about an hour an a half before the…read moresurgery and the receptionist was super cool and we found our she was going to San Diego, so we gave her all of our tips and tricks. The they brought me back into pre-op and my nurse Nicole was AMAZING and they put in my IV and my anesthesiologist came in and was super cool, Dr. Potter. Then I don't remember much after that, except waking up in the recovery room and they decided to keep me overnight. The night nurses were great and I had a breakfast sandwich for breakfast, which was actually pretty good. I did some PT and OT before checking out and they were both fantastic. A great experience overall, with super caring nurses and doctors.

HORRIBLE experience! Would definitely not recommend and in fact would change my insurance rather…read morethan go back there! I had a 10 hour cervical surgery on a Wednesday and got to my room at 8:30 pm. The next morning (Thursday), the discharge nurse came to talk about releasing me on Friday. I told her my pain was not under control. They did release me at noon on Friday because I passed PT and OT and "upped" my Oxy for pain management. (I really felt like I was being kicked out, and was not given enough information on what to expect going forward.) My pain shifted to my back on Saturday and I ended up in the Methodist ER for 6 hours. They just gave me the same pain meds I had been prescribed and wanted me to take an MRI. I couldn't even lie still I was in so much pain. At 2am, we just walked out without any resolution. It was also a HORRIBLE experience.

Horrible experience. Very very unprofessional and did not seem to know much. Make sure to make your…read moreappointment elsewhere. Do not see Dr. KIMMEREL. AWFUL! tried to judge me without knowing me.

Physical therapy at this facility is world class. Scheduling can be difficult, but their onsite…read moreschedulers are amazing. Never call general HealthPartbers scheduling. Schedule onsite with their team, or call the rehabilitation department to connect. The therapists are all excellent and they care.