The staff are very accommodating and nice. Best urgent care I have ever been to by far! Every time…read moreI have to go, I go here. Dr Atif Khan is amazing he is very attentive and knowledgeable along with his team! This is my 3 rd time there and he has caught my things rt away and got me on the rt meds asap. He will also spend the extra time to explain other questions you have never rushed you! They are 5 star in my book!

My family just moved back to Massachusetts from Florida, and we all got hit with strep…read morethroat--yikes! But this urgent care made the whole experience so much better than I could have imagined. Every doctor and staff member we met went above and beyond to make us feel comfortable, cared for, and actually understood. They were kind, attentive, and professional, with hearts as big as their expertise. Honestly, these humans are nothing short of amazing. If you need urgent care, stop searching--this is the place. Pure excellence.

Prompt and nice. Staff are friendly and helpful and make you comfortable and make sure you are…read morequickly waited on.

I had an appointment get an MRI today at Greater Springfield MRI located in the Mercy Medical…read moreCenter in Springfield, MA. I have been going to that location for MRI's for about 40 yrs. even before Greater Springfield MRI started there. I have Multiple Sclerosis and a few other health problems, usually get a minimum of one MRI per yr., sometimes more than one. I've always said good things about GSMRI and the tech who has done my MRI's for several yrs. I've battled with doctors who have preferred I get an MRI somewhere else, but I've stuck with GSMRI. For several decades now, GSMRI has made a tidy sum from my health insurance provider. Today made a difference in how I will speak of GSMRI. I arrived for my appointment a half hour early. Waited in the reception area for 15 minutes, no one was at the desk. A woman finally showed up. I gave her my ins. cards and ID and she proceeded to ask me "if I knew what medications I take". My answer to that, "Of course I know, do you think I'm an idiot?" Next, handed me a form, telling me what had to be filled out. After filling out the same form for about 4 DECADES, No Instructions Were Needed, thank you. Part of that form, on one skinny little line, "list all surgeries". I've filled out such a few times but stopped doing that about 20 YEARS AGO. No one has ever mentioned or complained when I told them I've had a few surgeries going back to the 1970's but have had none in recent years. Today was different. The woman at the desk gave me an argument. "You've got to list ALL surgeries!" I told her I haven't listed surgeries for many years; NO ONE has said a word about it. Next, someone else came out, told me I had to list surgeries. I said that was ridiculous and I wasn't going to list them. Next, original woman leaving for lunch, said a tech would be out to speak to me. A short time later, a tech appeared, asked "what's up, what's wrong?" and proceeded to tell me, "Each time you come here you are given this form, you answer all questions (which I did) and, you list ALL surgeries and you sign it. I repeated what I have said here, "I haven't listed any surgeries for many years and no one has said a word about it." I told her I had been there for an MRI December 18, 2025, a little less than three months ago, had checked off all needed boxes and, DID NOT LIST ANY SURGERIES. She skipped over what I said and went right back to repeating that EACH TIME YOU COME HERE YOU FILL OUT THIS FORM AND SIGN IT AND YOU LIST ALL SURGERIES. I told her to SHOW ME the form I filled out in December/2025, there would be NO surgeries listed on there. And possibly SHOW ME the form I filled out when I went there for an MRI in October of 2025, there would be NO surgeries listed on that one either. And another MRI, September 18, 2025, there would be NO surgeries listed on that form either. Apparently, she had no interest in looking up forms I filled out for previous MRI's that NO one at any time mentioned or demanded that any surgeries had to be listed or, she just felt like speaking to me as if I were a bad child and I was going to do as I was told, or else!! Our "conversation" ended with her telling me that I either list all surgeries or I could cancel my MRI for today. I said, "Cancel the MRI" and I left with her voice calling out, "Have a nice day." The surgeon who ordered the MRI will be disappointed, he wanted me get the MRI at Baystate in the first place but, I argued, told him, GSMRI is a great place, been going there for many, many years, nice people there (or so I thought). Eventually, everyone screws up. That nasty young woman changed my opinion of Greater Springfield MRI in a matter of 30 seconds. Do they keep past forms? If so, SHOW ME! It became of matter of principle.

Greater Springfield MRI was awesome! From start to finish, they took care of me as if I were…read moreroyalty! The technologist eased my concerns and made me feel right at home. The staff was professional and courteous. The open (wide) bore MRI took away my fears. I would highly recommend this service!

All of the staff were excellent, the only issue that I found was trying to do the Pt. survey or…read morecontacting the Glastonbury office, every time that I try, the page goes blank.

This was my first ever MRI and the staff there was so nice and accommodating and helped to ease my…read morenerves. They talked me through everything and in the end I felt like a pro! Will definitely recommend this facility to people who need an open MRI experience in the future.

Always receive excellent service at Radiology Associates of Hartford. The staff is always friendly…read moreand works hard to accomodate any problems. The technicians who perform the tests have always been very pleasant.

From the owner: X-ray Ultrasound…read moreMammography Bone Density

I called to reschedule my son's appointment for which he had on the same day, however we weren't…read moreaware of the 24hr. notice policy that an applicant is supposed to supply. My son is on a new rx medication which caused him not to be able to sleep and because of that he didn't believe it would be profitable for his test taking. Needless to say, Steve R. was very impatient borderline rude spouting policies and 24 notification which we had no prior notice of but he continued to talk over me as if what I was trying explain did not matter.It overall was a lousy experience to say the least. Too bad most test takers have to deal with this company at all, businesses be aware this company are sheep with wolves clothing. Companies beware!