I don't know which thing is worse - the disastrous hair colour or the FAKE REVIEWS these guys posted to try and hide my genuine review on another reviews site.
First, these guys destroyed my hair, and I had to cut it short, which made me cry (but I've moved on and love my hair now!).The hairdresser didn't know how to use the colour corrector product properly. She left it on too long, and it lifted not just the subtle ginger splotches I had from growing out a previous dye job, but EVERY bit of colour, and fried my hair in the proccess. She hadn't planned for that and had been coloring the rest of my hair to 'match' whilst the corrector did its' job. But the dye she added was 10x shades too dark. So, the dye was dark at the ends and lemon yellow and frizzy in the middle where the color corrector had been.
What would a decent hairdresser do here? Admit their mistake, refuse to take my money, and re-book asap to fix the disgusting mess. But NOPE. She let me leave, obviously close to tears. I posted reviews about this experience on another reviews website. Then, I discovered that someone from the salon was posting fake reviews on that website in order to bump up their star rating to try and 'hide' my negative review. This is NOT defamation as I was a smart cookie and took screen shots.
So, my advice is: don't trust this awful salon. If they had a lot of happy, good customers, and my experience was JUST a once-off, then they would have plenty of real, positive reviews, and wouldn't have to FAKE reviews just to get customers. read more