We ended up going to this Scotia Bank because we were on the south shore and needed to do a…read moretransaction with a cashier, on Saturday before noon. The good: Once at the cashier, she was very friendly and took care of our situation very quickly. The bad: Line was long. Two clerks, and three people available, and yet... One clerk was stuck with an older person, trying to reset his password (took a good 30 minutes). The other clerk was tied up with people that had complicated transactions. So the line was not moving. Third clerk took quite a long time before opening her space again. Afterwards, line started moving. We almost left, as our plan was to catch a movie. But ww stayed just long enough to do our transaction. Avoid going on Saturdays.

I've never waited so long before, just to speak to a bank teller... That's if there are even…read moreenough, there were only 3 tellers and not one was working as fast as the other branches I've been to. I think the line behind me started growing past the outside doors... Not impressed.

I only go because the one near me in the Monkland Village doesn't have parking while this one does…read more This branch is small and never has enough tellers working. Today there were 7 people ahead of me in line with only 1 person working the line (another person would only accept business accounts). The teller himself was very nice (TD hires really nice people) but it took ages to get to him on a Wednesday afternoon.

The people here are really well-trained, very friendly service, the woman at the Info Desk speaks…read moreEnglish, French and Spanish, the tellers are helpful (with the exception of a male teller who served me a few weeks ago) so I have no main complaints about their customer service, quite the opposite, I highly commend the customer service quality of RBC.

Very small branch, you have to take a number to get to the teller, there are only about 3 chairs…read morein the waiting area. Once you work through all that, the service was good, bilingual, friendly.

Think of this branch like your neighborhood bank...then imagine this is a rural neighbourhood with…read moremaybe a cow grazing in a nearby pasture... It's a very laid back bank. There's absolutely no sense of urgency. Every time I'm here, I feel my life slowly draining away like in a sand timer.... Time I'll never recoup (sigh). On the bright side, the staff is nice enough, just wish they could step up the tempo a bit.

Banks are just banks nothing more than a place you confide in when it comes to money... lol…read more This ain't just any bank...It was my first time ever using their teller service and boy was it awesome! Kudos to the staff at this branch! They are all truly great with amazing interpersonal skills. The tellers are all super friendly and offer personalized service when it came to my needs. The lady who served me didn't have a tag name but if i knew her name I'd give her a 5++++++ she was really sweet and dedicated to her job. She made sure to greet me and help me with everything I needed. I was never so happy getting service at a teller branch. The banks pretty hip and everyone's super nice and friendly, bilingual This branch is clean and had a great ambiance Also to mention they offer free wifi while you wait. Overall definitely will be back to do more of my banking. Definitely recommend this

This branch is phenomenal. The tellers are super kind, very attentive and always patient with the…read morecustomers. The advisors are also very helpful and, on the few times I've stopped by at random, they've always had time to sit down with me and chat over something quick. Seems like a great environment to work in as the staff are sociable with each other and often sharing a laugh.