This group of people is as good as it gets. They are so caring. I was on a tour of their office…read more So many people have had issues with this economy, I really believe that everyone should donate to this wonderful 501c3 non profit.

From the owner: We are a Christian company providing Debt Relief for San Antonians and people all over Texas. Our…read moreservices are provided over the phone or in person. If you are challenged with too much debt, contact us now for a FREE consultation.

These guys are awesome! They really know service. They help…read moreyou with all of your financial needs. They do portfolio allocations, financial planning, life insurance- you name it! They really get to know your situation before they make any recommendations, and have a fully thought out financial plan. They are really friendly, and have some great connections for all of your other financial needs. The products that they offer are all financially sound, and they really do a great job at making sure their clients are happy and comfortable with their plans.

Gina Hughes really helped me set up a plan for my household. She took the time to listen to what…read moreour goals were and she helped layout a roadmap for our family's financial success!

Emory Jones helped consolidate all of my plans that had with previous 401k's and some other…read moreinvestments I had. He really did a great job of interviewing me to understand what my goals were and are and it helped him make great recommendations that were right for me. I truly appreciated his patience in explaining everything. He has a great demeanor and his employees are very sweet and gracious. He has done well for me! I definitely recommend him.

I love RBFCU. But over the years the Thousands Oaks location has been sub par! Not on one occasion…read more Every time I am here. ATM eats your card, ten people in line (2 tellers only). Everyone treats you like in between their other obligations (nothing) they will get to you when they are ready and not a minute before. And for the customer service... go next door to Whataburger. You stand a better chance of a greeting. RBFCU please open another location in this area so that this location can learn how banking is done. Thank you!

We have been banking here for decades at this location.We are now going back to the Air Force Base…read morebecause we do not feel safe in this parking lot.Too many sketchy people hanging around the bank in the last 6 months.

Nobody likes to pay debts they owe, I'm one of them. But as far as professionalism and getting the…read morejob done this place gets it done right. I got my confirmation email the same day and they even spoke with any potential land lord that needed to know if I paid my debt.

Terrible business .No one is professional...I've tried multiple times to resolve debt and reps are…read moreunprofessional and argumentative

I rarely write reviews, but after receiving poor service which led to me having to contact the IRS…read moreto ask for forgiveness as the firm didn't request an extension for me for my 2021 taxes and then when I brought it to their attention they said they would do this on my behalf if I gave them more money to fix their error. Lastly, today, I received a letter from this firm saying they one said they had worked with me for years on my taxes which was incorrect and secondly said they would no longer be able to act as my accountant and that I 'engage another accounting firm'. This is extremely poor service and very unprofessional practices. I would have expected better service and communication.

These guys are good! They usually can get the taxes out the…read moredoor without having to file for an extension. They go above and beyond with their level of insight and advice. I'm really happy to have Ridout, Barrett and Reed on my side! Every year, we have to put up with filing taxes, and every year it's nothing but heartache and pain trying to get the right forms filled out properly, and planning for the upcoming tax years. But our accountants here at Ridout and Barrett and Reed always do a great job. Thank you for helping us with a taxing situation!

Rating on investment is a 5. Assistance in office and 24 hour representatives I give a zero.i…read morecalled the 24 hour representative number When I wanted to cash in my mother's shares .I would get different answer from different specialist when I called. . I needed to make a name change as she remarried . I was told I had to drive to Houston (3 hours away) to make my mother's name change, and bring her marriage license and her financial power of attorney as I had to start managing finances. In Houston 1 person was in the office. I gave him all the documents , he photocopied them but seemed a bit distracted talking to someone who was not a client and came to visit. He gave us a paper that needed to be notarized and gave us directions for a mailing, packaging center that had a notary public. I asked wasn't this something that could be done in office. He said it was a Friday and he was the only one in that day and was not a notary, which Schwab should have taken the time to make him one if he was going to be alone in the office . The office was very large so I can't imagine everyone took the day off at the same time but yes they did. Later on I sold shares and asked for the check to be mailed as I could not transfer it to her bank as it was not listed as a choice. No representative could figure out why OR talked to any supervisor to have their IT people look into it. I needed the money to pay her rent, a representative told me he could overnight the check even though it was a Friday. The next day check did not arrive, Monday it did not arrive. Finally Tuesday it arrived but with the wrong name ( we did make the name change). Of course the bank would not accept the check as her first name was the only match to her account.When I called the representative number they did not have the necessary paperwork for the name change... thanks Houston office that's why I drove 3 hours. I mailed in the information ( again) and turn around was 14 days. By that time I took money out of my personal account to cover her rent. The rep told me they would put a stop payment on the check with the wrong name. I went into the office thinking in person would help with this transaction. The man who assisted me was very courteous but said the amount he saw in the computer was not the same i quoted as her available monies for withdrawal. He said it showed money was taken out, the exact same amount as the wrong name check with the stop payment I received. I told him there was a stop payment which he did not see because the previous rep did not enter the phone call details I imagine.Luckily the check was in my wallet to show it had never been cashed otherwise she would have been out of $7,000 dollars. This front desk gentleman told me he could do a wire transfer which I agreed to. He kept telling me he wasn't familiar with the form and possibly it was not the correct form to use and wasn't sure if the transaction would go through. Again no one in the office to assist him with this question. At this time I felt this was a ploy from Schwab to keep me from getting the money for my mother, because so many wrong answers , poor attention to detail, personnel not knowing the correct form to use .. it was so frustrating!!! I did finally transfer money into another bank account of hers that was listed in the site . The rest Of her money still is in Charles Schwab because now I will just transfer it into another bank account then transfer again into the correct bank. So it seems everything is fine until you want to sell shares and get money.

I have been a Charles Schwab customer for decades. They make it simple to build up your savings and…read moreindependence with minimal overhead expenses. Opening an account at Schwab is a good step towards financial freedom.