Be CAREFUL with this SCAMMER! Never pay him in front or with cash or via Zelle…read more Statement of Fraud Incident Subject: Ulises Vazquez - Owner of Total Window Tint Address: 4630 Croker Ridge Rd, Houston, TX 77053 Phone: (281) 827-4175 On Monday, March 2, 2026, at approximately 11:30 a.m., Mr. Ulises Vazquez, owner of Total Window Tint, came to my residence to provide a quote for residential window tinting services. Mr. Vazquez initially quoted $1,900 for the project. After discussion, we agreed on a reduced price of $1,000. He requested immediate payment in cash. I informed him that I did not have cash available. He then instructed me to go to a bank to withdraw funds and stated he would follow me. I declined, as technicians were working inside my home at the time. Mr. Vazquez then requested payment via Zelle. My husband subsequently sent $1,000 via Zelle. Mr. Vazquez stated that he would return the following day to perform the work, explaining that he did not currently have the appropriate window film materials. On March 6, 2026, at approximately 8:40 a.m., Mr. Vazquez contacted me and stated that his materials were not ready. He then began repeatedly postponing the installation date. Since that time, Mr. Vazquez has provided numerous excuses for failing to perform the agreed services, including the following statements: "I have seafood las night and I have a stomach i haven't slept because I go to the bathroom sometimes." "I'm sick. I went to the emergency room. I have a congestion." "I'm still not feeling good. I have Covid." "Good morning i have to reschedule for tomorrow morning. My son is going to have a surgery today because he broken his arm. Sorry for the inconvenience . Again tomorrow morning I'll be there 8am to 9am" "I'm having a lot of family issues." "Good morning heads-up running late I'll be there at your house. 12:00. To 1pm. Becuse this morning I was driving and I hit a metal in a road and i got 2 tires flat. " "Good morning. Im pick up my work van from the dealership. I'll be at your house soon is possible today your windows going to be tinting. I told you 7am. Sorry for the delay I promise. " "Im here at the dealership now. 11am." I allowed Mr. Vazquez approximately one month to fulfill the agreement. During that time, he continued to provide inconsistent and unreliable explanations. On Tuesday, March 31, 2026, I formally requested a refund of the $1,000, as I no longer wished to proceed due to his repeated delays and misrepresentations. Following this request, Mr. Vazquez ceased responding to my messages and phone calls. I subsequently retained legal counsel and sent an additional demand for repayment. Mr. Vazquez ignored this communication. On Friday, April 17, 2026, I sent a message titled "Final demand for refund." including my attorney. Mr. Vazquez responded: "Good morning if you give me a one more opportunity I will do the job. Monday 11am. Please I don't want you take legal action. Please buy the material." I replied, "I gave you 2 months." He then responded: "You are a good person and I don't want a future problemas I can go Monday 11am please. I know you are mad at me. But I never have this situation. Let me know if you want me to do it.." My attorney subsequently contacted Mr. Vazquez by phone and provided a final opportunity to resolve the matter without litigation by issuing a full refund of $1,000 no later than Monday, April 20, 2026, at 2:00 p.m. Mr. Vazquez terminated the call. As of today, April 23, 2026, I have not received any refund. We are currently in the process of filing for felony theft.

I deleted my original review on Google Maps after Ulises told me he'd make it right if ai took it…read moredown. However, we were then given excuse after excuse and no show after reschedules on his end repeatedly. There was around 5 times he said he'd come and either something came up that I had to call him and ask why he wasn't here, or he simply didn't respond or show up, like yesterday. I am very disappointed that he doesn't stand by his work. I have been nothing but patient, kind, and understanding, only to once again be fooled and ignored. Original review: We had our garage door, front door, and bathroom window tinted. Immediately after install, we noticed bubbles while he was there that he said would go away. He came back once to address the issue but it happened again shortly after. He now hasn't responded to messages since beginning January, had said he was out of town, and now no more responses despite sending a couple texts. Very poor customer service.

I needed to get my car towed to my mechanic and called this towing company. He answered quickly ,…read morevery professional and great customer service, he was able to get someone out to me within 30 mins. The tow trucker came to collect my car and payment. The amount I paid was fair. He texted me when my car was dropped off. The whole process was extremely easy.

Very dishonest personnel. Avoid it at all cost. During…read moreHurricane Harvey in houston tx these scums took avantage of us and got cash money and had our insurance pay for it too. We requested a receipt when cash payment was done and we didn't get onc, hence no refund from our insurance company. A alternate number was provided when we initially called towing company, most likely the owner but he refused to identify himself over the phone, and said he will call back and never did. The location where our vehicle got dropped off has surveillance cameras so we have proof how dishonest this place is when practice there business. REMEMBER AVOID THIS TOWING COMPANY.