My generator went out during the recent storm. I've had RCA for many years servicing my generator and they never even called me back. All that money spent on yearly service and not so much as a return phone call. Don't give them your money read more

Most organized business we've ever dealt with. Dates for installation given weeks in advance and adhered to the schedule to a t. Very impressive company to work with read more

I should have written this review about 2 years ago when RCA installed my 22K Generac whole house generator at my Dennis home. I can't recall why but before I hired them, I had question/issue and was actually able to speak directly with owner-Randy. I have owned several homes/rental units and completed many small/larger construction projects. I was also president of manufacturing company in Toronto so I have seen all the good/bad. I don't need to go into detail on project because the project went perfect from quote to finish. They are the best and the nit has worked perfect for 2 years. I think I had one issue but can't remember what it was because I just called them and issue was handled. 5+ company. read more

I shopped several companies for my home generator installation. They all came in around the same price and decided to go with RCA. RCA has put together an extremely well organized and professional organization. From sales/marketing to scheduling to installation they did an outstanding job. The communication and coordination piece was really impressive. They scheduled every step (and there are many) including town inspections and communicated the progress through email or phone calls to me. They let me know when someone needed to be home and when we didn't. Roland, the technician did a fantastic job giving me a tutorial on machine and electrical connections. I feel guilty for saying this but now I can't wait until I lose power! read more

First class company staffed by the most dedicated people around- highly recommend

Great company. Owner came to house to go over every step to having our generator installed . Installation went right on schedule. Very professional staff . Highly recommend! read more

We use this company to service our generator. Our initial experience with them was because we had a non working one. We felt it should be covered under warranty at that time, yet the company that installed it would do nothing. RCA came, found out the issue, talked to Generac, and fixed the unit at no charge. Since then, we have used RCA to service it. Today, at 5:30 a.m. power went out as we had a tremendous wind storm. Sadly the battery wasn't functioning in the generator. RCA was here within two hours and had it up and running. Thx RCA! read more

Watch out for unfair add-on charges. Upon completing the $10,000+ installation of a generator at the home of an 82-year-old relative of mine with severe medical conditions, the RCA tech offered to change the electrical connection to the house's working stove, at no charge, in order to "bring it up to code." When he completed the job, however, the stove no longer functioned. The tech said the problem was in stove itself -- despite the fact it had worked previously -- and that my relative would have to call in an appliance repair company. This was done, at a cost of $119. However, that company could not solve the problem. When I asked Randy, RCA's owner, to send a tech to help solve the problem created at the time of the generator install, he said he would do so BUT DID NOT MENTION THAT A FEE WOULD BE CHARGED. A second RCA tech arrived and diagnosed the problem. This information was passed along to the appliance repair person, who returned at NO CHARGE and the stove was fixed. Shortly thereafter, my relative received a bill for $250 from RCA. This seems a shabby way to treat a $10,000 customer. read more

Got a nat gas generator was not cheap​ but all went smooth​

The owner is a class act . Everything from his detailed explanation of installation . To the cleanliness of his office and shop . Tops . Very professional . Trust worthy read more

After speaking with several companies, we chose RCA to install our generator. The whole process was seamless. The staff was great, emails were received to remind us of install times and dates, phone calls always answered or returned promptly. It's been a year now and time for a maintenance visit. Same terrific service. Friendly staff, appointments kept and always on time. Randy has things totally in control. Couldn't be happier with their service and recommend them highly. read more

While the work they have done for me has been good, they don't seem too keen on customer service. Needed some other work done, and they at first said they would provide me with an estimate, but then came back and said they are not scheduling any new work. When I asked if they could refer me to another electrician, they said they didn't know of any. Really? An electrical contractor who doesn't know any other electricians - and more importantly won't refer his return customer to another electrician because he can't handle any more work - doesn't deserve return business. read more

Showed up on time to service our generator. We just bought the house and I wasn't sure how it worked, he took the time to show me, then checked the panel to make sure it was installed correctly before. Relabeled some circuits in the panel that were not labeled correctly. Very nice and professional. Will use again for annual maintenance and any other issues. read more

The installation went well. It was less than a year after installation that the troubles began. The electrician did not seem to know how to fix the generator and was rude when pressed for explanation. It took over 3 months to get it working and he never showed up when he said he would and didn't call to say he wasn't coming. My generator works well now because I contracted with a different company for service. I would not recommend using this company for anything. read more