Master Tech Plumbing

(17 reviews)

People talk a lot about giving 110%, which is really stupid. By definition, 100% is everything a…read moreperson or company has to give. Some have more than others. However, what you get compared to what you hope or expect can be way over or under. Expectations and hopes are limitless. In this case, the service was way more than I expected. In fact I can not imagine anything they could have done better. On top of all that, the price was less than a quote I got from my previous HVAC guy and Local HVAC was able to respond faster on a failed A/C system in 90 degree weather.

Brian responded same day and came out cleaned the AC units and said I didn't need any refrigerant…read more I had him replace my hot water recirculating pump and now it is so quiet. I am so glad I found this locally owned company! He was very honest with the price and I would always call him for any AC/Heat and plumbing issues!

Al Perry Plumbing & Heating

Al Perry has taken care of our plumbing needs for years. AND, when I was a Realtor, he rescued…read moreclients for me many times. No one better!! Call him if you need help!

This business is very reasonable. They were very prompt. Cleaning up as they went. Explained…read moreeverything to me, gladley. The job came in under the price quoted(which was less expensive than any of the several others I called) I would definitely recommend them to my friends, neighbors and family!

Barrett Plumbing & Heating

2.3

(9 reviews)

Absolutely unethical visit charges of 199.00 for first trip and 99.00 each for subsequent trips -…read moreneither of which is applied to the total bill!!!

I called to have the working boiler checked. The boiler failed the next day, and although it took…read moresome time to fix the issues, the service manager and service department were responsive and completed the repair.

McIver Hvac

4.4

(20 reviews)

We were referred to Dan McIver from a family member and he was a great as they said he would be…read more On time, efficient, knowledgeable and a great price! We are going to use him from now on for all of our HVAC needs.

Excellent initial interaction. The project completed quickly at the best possible price. It would…read morehave worked well, except the wiring got swapped by the electrician person. Finally had it addressed after pictures, temp gun, and patience. Would have given a 5-star otherwise. Overall, I am happy with the mini-split system.

Bennett Plumbing & Heating

2.7

(30 reviews)

Stay away from this company. Very poor customer service. Just hope the product they placed in my…read morehome will work.

I asked to have the pipe from my shower to the shower head replaced-and my drain unclogged. I…read morehavent been able to use this shower in a year. I also had them come to fix my furnace and they said it was another problem. If you use them good luck

Kester Plumbing

2.7

(9 reviews)

If I could give 0 I would. Stay away. He takes your money, never shows up and does not finish the…read morejob. He is a thief , he screwed me out of $9,500 in building my new house. I beat him in court. There lies the truth ..absolutely no good..full of constant lies. STAY AWAY.

I called 7 Plumbers & no call backs...had an emergency plumbing issue that needed attention. Mr…read more KESTER's office was understanding & had the owner call me personally to find out the problem. We spoke, I could tell I had the right guy & company. He went to property and walked me through the job. Estimate was fair & he did a great quality work. I liked the communication I received throughout the project. I think that's what all home owners hope for & Vic Kester provided that. I will be using him on all future projects. Support small business!

Quality Home Heating & Air

4.3

(3 reviews)

Had to have 2 central air units changed out and contacted a few different places for quotes and…read moreQuality beat them all by a large margin. I was also impressed that they showed up on time and did a fantastic job replacing the units. I couldn't be happier with the work that they did. Great company to work with and I highly recommend.

Edit: technician called to say they had emergencies both days and were unable to call. They are…read morecoming today. I made an appointment because part of my house has no heat. They did not show up for 2 appointments. No call, no message that they were running late or could not make it.

Robies Heating & Cooling

(14 reviews)

I just had a new high efficiency gas boiler installed by Robies and that included the…read morere-engineering of the old radiator piping on the first floor- a complex task due to the inability to pipe under the first floor. I chose Robies because the marketing man- Dana Bergstrom gave me the clear impression that he really cared and was most attentive and responsive. Then the complex installation and the removal of the old oil furnace was executed by Walley Silvia and his crew including some very good electricians (the crew included Shawn, Moe, Matt, Adam and others). Walley was like an artist - a real pro who very much cared for what he was doing. I can not say too much about how professional and knowledgeable the team was. I highly recommend Robies based on the complexity of what was required and the excellent installation. A. Epstein

You quoted my 84 year old mother $750 to replace two outdoor porch lights. It required…read morereconnecting two wires and the ground on each light. It took me a combined 20 minutes to replace them. You are a fraud, and should be embarrassed in taking advantage of the elderly. Expect a report to the BBB. AVOID this company.

South Shore Heating & Cooling

3.4

(21 reviews)

I received a very pleasant call yesterday regarding my last service visit. I had a follow up visit…read moretoday and the entire system was rechecked. Riley did a great job! I now have the assurance that the system is ready for whatever weather comes our way. Thank you South Shore Plumbing and Heating.

Needed to take of some heating issues at a second location. Had such a great experience I called…read moreagain. They answered the phone saying hi (name), do you need service at (last location they had serviced). Who are these people - do they not know they are on the Cape were getting any kind of call back is a rarity? Same drill as last time in terms of service from Colin, Lamarr and Patrick. This time they installed a split. Walked me through the options of where to locate it, made sure to go through all the settings with the remote. Cleaned-up before they left. Talked me through maintenance issues and how to save money. WOW. These guys really know how to provide service.

Bourque Heating & Cooling

2.9

(7 reviews)

I used Bourque Heating and Cooling for a large whole home heat pump installation. Their price was…read morecompetitive, everyone I interacted with was very nice and professional. The job was completed as expected although several mistakes were made and not corrected. They seemed to be rushed at the end of the job to move on to the next job. The major issue I had with this company is that they were very unhelpful with securing rebates from the Mass Save program. They were unwilling to supply the equipment or paperwork required to qualify for the rebates. So, if you are planning to work through the Mass Save programs I would recommend against using Bourque for your job.

My family spent an enormous amount of $ purchasing four Mitsubishi AC units from Bourque. We did…read morenot pay for a maintenance plan on them as we typically do not buy these types of plans. When we needed service on the units, Bourque promptly told us they couldn't help us at all, but could have if we had a maintenance contract. I fully understand giving preference to maintenance contract customers, but to tell us they couldn't help us at all after the amount of $ we spent with them, is completely unacceptable. Bottom Line: I do not recommend working with this company as, in order to apparently get any service with them, you need to spend even more money on a service contract. If I spend money on something, I accept great service levels (even if I have to pay out of pocket for them). I recommend taking your business elsewhere.

Capeway Plumbing and Heating

4.7

(16 reviews)

service was priced right, gentlemen were knowledgeable and extremely clean and courteous . what…read moreelse could you ask for?

Good work, nice guys. Did some new construction for us. Then asked them to price out a renovation…read morejob. Prices are not consistent. Recently quoted a price for a oil to gas conversion that was much higher than quoted two months earlier, and much higher than the propane companies. .

The Fuel Company

3.1

(13 reviews)

UPDATE: I received an e-mail from the Fuel Company this afternoon honoring the price range I was…read morequoted. I have changed my rating due the fact that they fixed the issue. Thank you !!! I recently had an issue with my mini split, and I called for a service. I was told to service the unit the cost would be between $159 and $250. The service person came and went, no information was provide on the service he perform expect to say it was a deep clean. A few weeks later I received the bill in the mail for $380, well that is way more than what was told to me. The bill also did not have any details on the service performed, the bill states a "Tune Up Ductless". When I spoke to the person who handles the billing, she said that is the price and sorry I was told something different. She did offer to deduct $25. Also the office person said the credit card they have on file is no longer valid, I did not even know they had my credit card still on file and never gave permission to charge without my knowledge. This is terrible customer service and a dishonest business. When a price is given every effort should be made to honor that price and if it is going to be substantially more like, in my case, then that should be told up front prior to work being started.

In life you get what you pay for is the saying. Well I shopped around . The fuel company gave us an…read moreamazing price for a work of art like furnace install. The communication was second to none, customer service priceless, In day and half my entire system was ripped out and a museum like highly efficient system was put in. The hot water is better than ever expected, the heat is amazing and burns far less oil. The system pays for itself . I've been in the trades for 30 years and have never seen work like this ever. To say we are happy and greatful is an understatement. I've never ever put a review on any other experience because they all have been just average , good but not anything like this where I'm overly impressed with entire experience from start till finish. They were the most polite ,easy to get along with people I've ever met to tell you the truth. They were overly fair pricing . This was bye far the best experience I've ever had with any contractor in 30 years in the business myself with extremely high standards. The fuel company hit it out the park... grandslam. Thank you for a positive experience and job site cleaner then when you started. Great job guys. God bless

Baker Stephen L Plumbing & Heating

(5 reviews)

Stephen Baker responded quickly to our call of no heat and hot water.It was the day before…read moreThanksgiving and he spent many hours fixing the problem including a parts trip to South Yarmouth.He made sure all was good before he left.He is Honest and Trustworthy and I would recommend him to anyone.He helped keep us comfortable and made our Thanksgiving family time the best! Don Lans

I walked down to the basement in the morning and found water everywhere. I immediately shut the…read moremain valve off, left messages to a few plumbers, and began to move my book boxes and electronic equipment out. But the water leaking didn't stop. I found corrosion and cracks in the metal pipe between the water meter and the water main. Two technicians from the Roto-Rooter came but they said the repair should be done by the town and it's not their responsibility, but just took the check. A town officer recommended a few plumbers who can do the job and Mr. Baker was the only plumber who called back. To make a long story short, Mr. Baker fixed the problem in no time and he also addressed potential problems that might occur down the road. So I asked him to replace a the partially corroded type M copper pieces with new ones. His long experience in this field obviously is shown in his professionalism and trust. The price was very reasonable and we are very happy with what he did for my old house.

Tucker Lopes Electrician

(2 reviews)

Tucker and his brother were fantastic to work with. They responded quickly, arrived on time, and…read moredid immaculate work installing a new light fixture in a difficult dormer area of our home. They were professional, efficient, and took the time to clean everything up afterward. We really appreciated their attention to detail and could not be happier with the finished result. Highly recommend!

Tucker Lopes did some work to my panel and he was wonderful!! he cleaned up after himself, he gave…read morea quick response time, he was very professional and he gave me an estimate that came in right on target I was very happy! I will definitely be using him for all of my electrical needs going forward

Francis Welles Electrician

(1 review)

Welles electric is a 5 star local electrical contractor. Francis has updated our electric panel,…read moreinstalled genrac generator, wired lights and fans and added plugs in our garage. We highly recommend Fran , he is reasonable and reliable and pass his name along frequently.

From the owner: When you need electrical repair or installation services, look no further than Francis Welles…read moreElectrician. Our local electrical company provides top-of-the-line work for homeowners in East Falmouth, MA and the surrounding area. You can trust our team to install a brand-new electrical system from reputable brands like Eaton or Leviton. Or, you can have our technicians repair your damaged unit to minimize power interruptions. Whatever you need, our electrical contractors can get it done.

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Scott J.

5 years ago

Boiler light blinks ominously red and yellow over the weekend. Called Steve -EXTREMELY PROFESSIONAL. Had several calls with me over weekend. Walked us through it to provide comfort and saved us weekend emergency fee. Came over Monday and handled everything extraordinarily well. Diagnosed problem quickly. Master Tech REPEATEDLY provides exceptional service and we would use nobody else!! read more

Joni R.

7 years ago

I have used Cliff's crew for regular maintenance as well as an emergency this past summer. I have had several of their techs and all of them are knowledgeable and professional. I love that I schedule someone and they communicate throughout the entire process. They also get us an estimate before any work is done. I highly recommend Master Tech! read more

Clifford S.

13 years ago

Master Tech Plumbing and Heating can take care of all your plumbing, heating, air conditioning, and gas piping needs.

Marie O.

6 years ago

Quick response, very professional! Highly recommend!!

Master Tech Plumbing - plumbing - Updated August 2026

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Repair" failed 18 hours later. and didn't return a call. Said "don't know how to fit this in". Will…read morebe sure to tell all my friends and family

he cant be trusted. We were a customer for over 20 years, we made a verbal agreement to do work in…read moremy house, the agreement was not to exceed 10k, after paying 13 k and change, the company never returned calls and then he took me to court. the court magistrate never reviewed the documents that showed all the payments that I had made. The lack of honor and responsibility was devesting. tbing,to many good companies out there to take a chance on Pantone plum

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Jared and Steve are good for any plumbing or heating work. Also very responsive which can be a…read moreproblem on the cape.

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Michaud Plumbing and Heating

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John J Maurer

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So far so good. I haven't received the bill yet though. I called at the recommendation of my…read moreformer ready to retire plumber, whose grandson works for Maurer. Two guys showed up the next morning and fixed my dripping outdoor shower. Hoping it doesn't break the bank. I will update when the bill comes. But so far I am pleased.

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Al Perry has taken care of our plumbing needs for years. AND, when I was a Realtor, he rescued…read moreclients for me many times. No one better!! Call him if you need help!

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This guy is so good, I dread letting people know how good he is because then he will be too busy,…read moreand he might raise his rates. But he deserves a great review so here I go, shooting myself in the foot. I've used him 3 or 4 times, and every time, he arrived quickly, got the job done efficiently, and his rates are more than reasonable. I'm shocked he got some bad reviews. It seems insane. I have to think those other reviews are a case of mistaken identity, or they have never hired a plumber before, or they have an ulterior motive. Or something.

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