Al Perry has taken care of our plumbing needs for years. AND, when I was a Realtor, he rescued…read moreclients for me many times. No one better!! Call him if you need help!

This business is very reasonable. They were very prompt. Cleaning up as they went. Explained…read moreeverything to me, gladley. The job came in under the price quoted(which was less expensive than any of the several others I called) I would definitely recommend them to my friends, neighbors and family!

Absolutely unethical visit charges of 199.00 for first trip and 99.00 each for subsequent trips -…read moreneither of which is applied to the total bill!!!

I called to have the working boiler checked. The boiler failed the next day, and although it took…read moresome time to fix the issues, the service manager and service department were responsive and completed the repair.

Dan is great. Extremely knowledgeable and quick to diagnose and fix my issues. Saving his number…read morefor future jobs.

Buying a mini-split system is an incredibly difficult process. The Mass Save rebate system is very…read moredifficult to navigate. I got quotes and presentations from 4 different vendors and the pitch and price was exactly the same - hour long presentation and a $30k cost. However, what each vendor tells you is that IF you qualify a $10k rebate is available and your net cost is $20k. Essentially the rebate is a scam - it just gives contractors the ability to inflate the prices and use the rebate to make the system sound cheaper than it really is. I finally met with McIver and he was able to simplify the entire process. He is not a Mass Save contractor. So he does not work the rebate, just offers a strait-up cost to install the system. When he gave me his quote, I quickly figured out that Dan McIver was an honest man and that the whole Mass Rebate program was a scam. His quote with the similar equipment and the same number of mini-splits was $13,500. I hired him for the job and they started within a week. One of my biggest concerns was esthetics - I was worried about too many refrigeration lines running around the outside of the house. Our house is a rental property in Cape Cod that had a lot of charm to it and we did not want to ruin the integrity of it. Dan came up with a brilliant solution and was able to run most of the lines through the basement to minimize the lines on the outside of the house - we were so pleased with this solution. His team did a fantastic job building out the system - they were clean and finished the project on the timeline he quoted. The work was high quality!! Net is that Dan took a very complicated buying process and made it simple and affordable. He is highly recommended for the quality of his work, pricing and his honest and straightforward approach!

Stay away from this company. Very poor customer service. Just hope the product they placed in my…read morehome will work.

I asked to have the pipe from my shower to the shower head replaced-and my drain unclogged. I…read morehavent been able to use this shower in a year. I also had them come to fix my furnace and they said it was another problem. If you use them good luck

If I could give 0 I would. Stay away. He takes your money, never shows up and does not finish the…read morejob. He is a thief , he screwed me out of $9,500 in building my new house. I beat him in court. There lies the truth ..absolutely no good..full of constant lies. STAY AWAY.

I called 7 Plumbers & no call backs...had an emergency plumbing issue that needed attention. Mr…read more KESTER's office was understanding & had the owner call me personally to find out the problem. We spoke, I could tell I had the right guy & company. He went to property and walked me through the job. Estimate was fair & he did a great quality work. I liked the communication I received throughout the project. I think that's what all home owners hope for & Vic Kester provided that. I will be using him on all future projects. Support small business!

Had to have 2 central air units changed out and contacted a few different places for quotes and…read moreQuality beat them all by a large margin. I was also impressed that they showed up on time and did a fantastic job replacing the units. I couldn't be happier with the work that they did. Great company to work with and I highly recommend.

Edit: technician called to say they had emergencies both days and were unable to call. They are…read morecoming today. I made an appointment because part of my house has no heat. They did not show up for 2 appointments. No call, no message that they were running late or could not make it.

I just had a new high efficiency gas boiler installed by Robies and that included the…read morere-engineering of the old radiator piping on the first floor- a complex task due to the inability to pipe under the first floor. I chose Robies because the marketing man- Dana Bergstrom gave me the clear impression that he really cared and was most attentive and responsive. Then the complex installation and the removal of the old oil furnace was executed by Walley Silvia and his crew including some very good electricians (the crew included Shawn, Moe, Matt, Adam and others). Walley was like an artist - a real pro who very much cared for what he was doing. I can not say too much about how professional and knowledgeable the team was. I highly recommend Robies based on the complexity of what was required and the excellent installation. A. Epstein

You quoted my 84 year old mother $750 to replace two outdoor porch lights. It required…read morereconnecting two wires and the ground on each light. It took me a combined 20 minutes to replace them. You are a fraud, and should be embarrassed in taking advantage of the elderly. Expect a report to the BBB. AVOID this company.

I received a very pleasant call yesterday regarding my last service visit. I had a follow up visit…read moretoday and the entire system was rechecked. Riley did a great job! I now have the assurance that the system is ready for whatever weather comes our way. Thank you South Shore Plumbing and Heating.

Very poor experience!!! Had a new gas furnace and two heat pumps for heating and cooling installed…read morein our home on Cape Cod - over $30K expense. We had two water leaks in our basement and a flood in our attic that soaked the sheet rock so bad it looked like rain coming down in our upstairs hallway. Every time South Shore Heating and Cooling came to fix the problem we were told the floods were from faulty installation - a bolt wasn't tightened enough, insulation on the piping was missing or wasn't installed properly etc. Then most recently we found out the gas pipe they installed when they put in the new furnace was leaking gas! Just happened to find this out when National Grid came to swap out our meter. Lucky for us the National Grid technician checked the joints and found the leak. This leak was also from a bolt not being tightened enough. The amount of things that have gone wrong from poor quality of work is so upsetting and not once did a manager call to apologize. I was told by the nice woman that answers the phone that the manager doesn't speak with customers - I guess he doesn't care about their business either! The workers and receptionist were all nice to deal with but the installation and quality of work is very poor which to me means poor training and management. I will never recommend them to anyone and I don't have any peace of mind that the work that has been done is done correctly.