Good work, nice guys. Did some new construction for us. Then asked them to price out a renovation…read morejob. Prices are not consistent. Recently quoted a price for a oil to gas conversion that was much higher than quoted two months earlier, and much higher than the propane companies. .

I've used them twice. first visi, $160/hr cash, got the work done quickly, very friendly, no…read moreproblem. Happy to pay that. I had them come back to replace a pressure tank, which is an easy job. Charged me $600/hr. plus materials. The work was fine, but I asked for an itemised invoice three times and never got more than a basic total. I work with major contractors at my job all the time so I know what should be listed. It was pretty easy to figure out their material costs were, so the hourly came out to $600, which is off the charts crazy. I liked them initially, but the juice ain't worth the squeeze at $600 an hour.

15 Oct. 2018 I called about a noise with the heating system, which was identified after a check of…read morethe whole system. An aging water tank was pointed out as was the cost for restoring heat to a kitchen add on. The initial evaluation was about 2-3 hours after my call and all was repaired by early afternoon. Most importantly I was given a sense of confidence. M Doran Sandwich, MA

These guys are the real deal! They plumbed our kitchen addition a few years back. Today our boiler…read morestopped heating water. We called before they were even open and Steve showed up within minutes to replace an igniter on our furnace, which he had on his truck so no waiting. Saved us from a cold day and cold showers! They are so polite and personable we are always happy to see them. We are hiring them to plumb our new addition, and looking forward to their expertise and professionalism. I highly recommend calling them first, you won't regret it.

Recently had septic service and few days later had to have a follow-up and company sent technician…read morewho dug up top to find a damaged cover. Quoted me $125 but then did the change and fixed at no charge to me. This kind of service is what keeps loyal customers. A pleasure to do business with.

I called at 1:59 pm to have a seriously clogged toilet drained/repaired. Technician arrived at 2:20…read morepm, and after maybe 15 minutes later the problem was SOLVED. Fabulous service. Thank you!

Good experience with Durfee back in 2022 so I called them back for ac service in 2025…read more Estimate was 900 to repair. I agreed and told them to proceed. Was called four hours later and told the bill was now $1400 and my system was unable to be repaired but I still needed to pay the repair bill. The technician said he was told by his boss I needed a new system. So, I had to pay the 1400 for absolutely nothing. Called and emailed for several days to get a quote on a new system. No one ever called me back. No one ever responded to my emails or messages. Had a technician from another HVAC visit and he was able to repair the system in 1 hour, charged me $250. Strongly recommend against using Durfee

I initially had a positive experience with Durfee Plumbing & Heating of South Dennis, MA. Sadly,…read morewhat happened next was gross overcharging, unscrupulous pricing and unprofessional customer service. Phil, the owner, was able to resolve our AC issues promptly and charged us $550 after a half day of work. We were pleased with the outcome, left a positive Google review, and decided to transition furnace maintenance to Durfee Plumbing from a local competitor, after we were asked what we currently pay for annual maintenance ($495 for two furnaces). The owner implied we would receive a similar price point to what we are paying currently. On the day for the furnace maintenance, two employees came by and spent less than 45 minutes on the furnace maintenance. I was shocked to later learn that my credit card was charged $1525, or $1000+ over their local competitor pricing, but to add insult to injury I also learned later that they did not service the attic furnace, only the basement furnace. So Durfee Plumbing charged three times as much as I previously paid, for half the job performed. When I saw the credit card charge post to my account, I proceeded to try to contact Phil, the owner. Over the course of two days, I left seven messages with the Durfee Plumbing office. And not once did Durfee Plumbing return our calls. At the end of the second day of trying to contact Phil & Durfee Plumbing, we received notice that a $655 credit will be posted to our credit card. I responded that was still $345 short of the fair price and reminded Phil that only half the job was performed, and my expectation was for a refund of $1000 and for his team to complete the job, which includes the attic furnace maintenance. Overall, after what started out to be a promising plumbing vendor to work with, it is now clear we have been defrauded by Durfee Plumbing. Grossly overcharged relative to other local plumbers on cape cod, services underperformed (only 1/2 the job that was committed to) and very unprofessional customer service practices. Buyer beware of Durfee Plumbing of South Dennis, MA. (pics of receipts from local competitor and Durfee Plumbing attached. Local @ $495 for two furnaces, Durfee Plumbing @ $1525 for one furnace)

Their service is excellent, Kevin was patient in searching for the septic opening (the lot map…read morewasn't exactly accurate) and very informative in explaining the system's layout and ways to maintain an optimal balance of bacteria in the tank. Pricing was very fair given the time and effort needed to complete the job. Highly recommend!

Responsive, professional, efficient, and friendly -- which I truly appreciate after having some…read moreless-than-stellar interactions with other septic service companies. I highly recommend JMB.

As a Retired 40 year Cpm and Residential Property Manager, have a great relationship with Braga…read morePlumbing for many years. Installed both boilers in our home. Their service techs well educated and quickly diagnosis any problem. They excel in Navien Service, they will get Navien directly on the phone if and when needed. We would not use another Heating or Plumbing Contractor in our home. There the best in all areas....

Unfortunately these guys still need to attend to more schooling, poor workmanship and call back…read moreafter call back and still can get it fixed correctly, do your research and hire a well established professional Hvac company

Emergency service call made for burst pipe . Technician on call was Bryan and he was here within 14…read moreminutes from my phone call. Thanks to a wonderful company.

These folks were very responsive to my request for replacing my entire hivac system,…read moreThey did quick efficient work and cleaned up well after finishing the installation. Competitively priced. I would recommend and use them again myself,

Great service . They care and their customer service is not to be beat . They have been our…read morefamily's plumbers for 50 years. Exceptional responsiveness when service needed in a pinch .

Olsen's have just replaced my 35year old boiler& water heater after a thorough study of my current…read moresystem.After being told the replacement would take up to four days to complete due to its complexity it was accomplished in a little over a day & a half. I couldn't be happier with the quality of the install & consider it value for money & added value to the property . I cannot in all honesty recommend mend the Olsen team more. highly & recommended anyone with plumbing requirements to call a local family business, I promise you'll not be disappointed.