First, I am a fairly new previous customer and recently dropped plenty of money for 4 new tires…read more The service was excellent and friendly. BUT, boy have things changed. I made an appt for an oil change but the lady who scheduled it had no idea how much it was. I made the appt and said I'd call for a price later. I called today and the owner answered... a very nice man (or so I thought). I asked how much the oil change was and after being put on hold twice, I was wondering what the big deal was to find out how much an oil change would be. Well.... I found out when he came back and finally told me an oil change was $70. I responded... really, for an oil change? He said yes. I said, I'm sorry I can't pay that please cancel my appointment. HE came back with..."Fine... find someplace else to have your oil changed and do NOT ever call back here for an appointment of any kind again" And he hung up. I really thought I found a great mechanic who is just around the corner from my house. I was referred to him by my brother who has had plenty of work done by him. Oh well..., it must be nice to have so much work that you can be nasty and tell people to find someone else to go. David Martin Piffard, NY

Woke up at the Abbey, went to the car and was greeted by a 'low pressure, back left tire' alarm…read more 300 miles from home. One isn't supposed to swear on retreat, I guess, but I'm ex Navy :) checked reviews and distances and went here. WOW! Got an appointment early that afternoon, went in at the appropriate time, car was on the rack in 5 minutes and tire repaired and I was on the way back to the Abbey in 35 minutes. Fair price, immaculate facility, friendly and trustworthy people.

This is now Valley Sales and Service. They are amazing and saved my weekend. I was on a long…read moredistance trip up to Canada when my brakes failed on me. I stopped in after 6pm on a Friday and was lucky to find someone there. She called and got a machanic to come in and she ran over the NAPA auto parts before they closed and got the parts. I wasn't planning on needing a brake job during my trip but so glad I broke down when I did. Amazing and friendly people.

Both the owner and the driver were very professional and polite! Especially considering we were 45…read moreminutes away from the shop. Sadly our insurance company doesn't pay much for roadside assistance!!

1- huge lack of communication 2- absurd towing price…read morewithout offering other options and without a ridiculous fee. 3- driving around for 40 extra minutes trying to locate the "garage" 4- seems like the "positive" reviews are from friends and family 5- my friend's tire and rim were with the vehicle and then gone without explanation I could keep going but I'll keep it civil. our mechanic absolutely disagreed with the services and prices 100%. Just don't do it.

They offer a 10% discount for students, complete work very quickly, and have great communication!…read moreWould highly recommend.

Yesterday was my first service experience at Scorsone's. I brought my car in for a tire rotation,…read moreoil change, inspection, and front end alignment. The service center is immaculate, the customer service welcoming and friendly, and my work was completed earlier than promised. The icing on the cake was the follow up text this morning to inquire about my satisfaction with the work and customer service. A first visit yields a loyal Scorsone's customer who will gladly refer friends and family!!

I would not recommend this business after my experience with them. I asked to be billed for a small…read moretire which I could then pay through my banking software. after notifying the business that it would take a few days to process I was threatened over the phone with police action because I could not pay immediately. I then had to impose on a neighbor to drive me over to the business to hand him a check since I am disabled and cannot drive. After being insulted and sworn at by the owner over the phone during this transaction,I will never do business with this local businessagain.

I had all four of my tires replaced. Dino did a great job. we will be going there from now on…read more thank you!

Had a dead battery and car was locked and key fob would not work to unlock due to dead battery…read more Called AAA for rollback tow too Nissan dealer. Tow truck operator said he would try to unlock rather than me having to pay a hefty bill at dealer. He got open. He went the extra mile, THANK YOU

Work done right, great service, the one thing that went wrong was made right immediately. Good…read moremechanic, nice guy, and as honest as they come. The best!

Fast excellent service!! great pricing!! Would definitely…read morerecommend to friends and family!

This place is a hit or miss garage. If you need work here I suggest you make an appointment and not…read morejust do a walk in because chances are is that they are backed up.

Took care of my dad who was in town with a dead car, diagnosed and fixed his issue with an ordered…read morepart within 24 hours and 100% honest and cheap

If I could give Sedam Tire 500 stars instead of 5, I would…read more Last Friday, my wife, my daughter, and I were driving to Niagara Falls for a short family trip when one of our rear tires suddenly went completely flat around 4:40 PM. We were stranded on the shoulder of a quiet rural two-lane road, far from home, and honestly didn't know what to do. I called Tesla Roadside Assistance, but they told me it would take about 90 minutes for a tow truck to arrive. After that, the car would have to be towed all the way to Rochester and left there until the next day. Since we were only on a 2-night, 3-day trip, it looked like our entire family vacation might be ruined. Then we found Sedam Tire, only a few miles away. Even though it was already near the end of their business day, the owner, Greg, and one of his staff members, Travis, actually came out to where we were stranded. The damaged tire was in a very difficult position near the edge of the pavement, but Travis literally got down on the ground and worked on the tire while sweating heavily in the heat. He worked incredibly hard to make a temporary repair and put enough air in the tire so that we could safely get the car to their shop. Once we arrived, they stayed and helped us replace the tire so we could continue our trip to Niagara Falls that same evening. What I will never forget is something Greg said: "I don't want anybody stranded." That one sentence tells you everything you need to know about Greg and the kind of business Sedam Tire is. And I especially want to thank Travis. Watching him lie down on the roadside, working on our tire and sweating through the whole process just to get our family safely back on the road is something I will never forget. Greg and Travis could easily have told us they were closing and that there was nothing they could do. Instead, they went out of their way to help a family of complete strangers who were stranded far from home. Because of Sedam Tire, what could have been a ruined family vacation became a wonderful trip that we were still able to enjoy. This was far beyond normal customer service. It was genuine kindness, compassion, and humanity when we desperately needed help. Greg and Travis, my family and I will never forget what you did for us. Thank you from the bottom of our hearts. If you ever need tire service anywhere near Perry, NY, I cannot recommend Sedam Tire highly enough. Five stars simply aren't enough.