First, I am a fairly new previous customer and recently dropped plenty of money for 4 new tires…read more The service was excellent and friendly. BUT, boy have things changed. I made an appt for an oil change but the lady who scheduled it had no idea how much it was. I made the appt and said I'd call for a price later. I called today and the owner answered... a very nice man (or so I thought). I asked how much the oil change was and after being put on hold twice, I was wondering what the big deal was to find out how much an oil change would be. Well.... I found out when he came back and finally told me an oil change was $70. I responded... really, for an oil change? He said yes. I said, I'm sorry I can't pay that please cancel my appointment. HE came back with..."Fine... find someplace else to have your oil changed and do NOT ever call back here for an appointment of any kind again" And he hung up. I really thought I found a great mechanic who is just around the corner from my house. I was referred to him by my brother who has had plenty of work done by him. Oh well..., it must be nice to have so much work that you can be nasty and tell people to find someone else to go. David Martin Piffard, NY

Woke up at the Abbey, went to the car and was greeted by a 'low pressure, back left tire' alarm…read more 300 miles from home. One isn't supposed to swear on retreat, I guess, but I'm ex Navy :) checked reviews and distances and went here. WOW! Got an appointment early that afternoon, went in at the appropriate time, car was on the rack in 5 minutes and tire repaired and I was on the way back to the Abbey in 35 minutes. Fair price, immaculate facility, friendly and trustworthy people.

Wouldn't come tow my elderly father with a flat tire. AAA should remove them from their service…read more They were rude and unprofessional on the phone. Shameful

Wanted to update this review to say the this is still deserving of zero stars in my book. I 100%…read moredo not recommend this business. They botched a job, did not take responsibility. Owner not responsive. Steer clear if integrity matters to you.

Quick, clean, and professional. Just got an oil change and I was in and out…read more New business with expanded hours into evening on weekdays and 9-3 on weekends.

I have taken my car here twice now and am nothing short of impressed. First time was an oil change;…read moreonly took about ten minutes and i was on my way. Second time was an inspection. I had actually taken my car elsewhere for the inspection right before i took it to batavia automotive, but the other car repair shop was dishonest, condescending, gave me the wind-around, and wanted to overcharge me. Batavia automotive in geneseo passed my car and was 100% honest about the (minor) issues my car had; they were also polite and respectful to me. The other car shop quoted me over $100 and batavia automotive only charged me $41, so i was a very happy customer. I will only be going here from now on and I have already recommended this shop to two people.

Since moving into the area a couple years ago. I have brought my car into this specific Mavis and…read morehave never had an issue. When I didn't have the cash to pay for one of the issues with my car, the gentleman at the front desk helped me step by step to get me the credit card/payment plan. He even stayed after closing hours.... because it still didn't work the computers were giving him an issue he gave me the keys to my car and trusted me! The next day I came back in and we got it to work! I've never had an issue with service! Prices can't be beat!

Made my appointment online , Mason called me within 30 minutes of me making the appointment to let…read moreme know their computers were having issues that it may take a little longer then normal. I got there my car was in the shop within 10 minutes and was done 30 minutes later . Everything went great !!! Thank you again Mason for the call and information before I got there .

We were camping at Letchworth Staye Park, on a grocery run to Geneseo our car suddenly got very…read moreloud. We pulled over into Monro, Emely and Dylan took great care of us, got to the root of the problem and took care of it in no time. This is what customer service should be! Thanks guys!

I wish I head read the reviews before going here. The manager is so rude and has such an attitude…read more She told me I needed wipers in order for my car to pass inspection. I said ok, vs going to walmart and returning. They are double the price and not any better value for the price. After doing that, they came back and told me it failed anyway due to lights. This is so unethical. They would not take the wipers off and refund me. I was tricked into spending money, because they led me to believe that is all that was needed. When trying to discuss, I was met with so much attitude and telling me I had no choice but to pay or they were calling the police and holding my vehicle.

Took care of my dad who was in town with a dead car, diagnosed and fixed his issue with an ordered…read morepart within 24 hours and 100% honest and cheap

If I could give Sedam Tire 500 stars instead of 5, I would…read more Last Friday, my wife, my daughter, and I were driving to Niagara Falls for a short family trip when one of our rear tires suddenly went completely flat around 4:40 PM. We were stranded on the shoulder of a quiet rural two-lane road, far from home, and honestly didn't know what to do. I called Tesla Roadside Assistance, but they told me it would take about 90 minutes for a tow truck to arrive. After that, the car would have to be towed all the way to Rochester and left there until the next day. Since we were only on a 2-night, 3-day trip, it looked like our entire family vacation might be ruined. Then we found Sedam Tire, only a few miles away. Even though it was already near the end of their business day, the owner, Greg, and one of his staff members, Travis, actually came out to where we were stranded. The damaged tire was in a very difficult position near the edge of the pavement, but Travis literally got down on the ground and worked on the tire while sweating heavily in the heat. He worked incredibly hard to make a temporary repair and put enough air in the tire so that we could safely get the car to their shop. Once we arrived, they stayed and helped us replace the tire so we could continue our trip to Niagara Falls that same evening. What I will never forget is something Greg said: "I don't want anybody stranded." That one sentence tells you everything you need to know about Greg and the kind of business Sedam Tire is. And I especially want to thank Travis. Watching him lie down on the roadside, working on our tire and sweating through the whole process just to get our family safely back on the road is something I will never forget. Greg and Travis could easily have told us they were closing and that there was nothing they could do. Instead, they went out of their way to help a family of complete strangers who were stranded far from home. Because of Sedam Tire, what could have been a ruined family vacation became a wonderful trip that we were still able to enjoy. This was far beyond normal customer service. It was genuine kindness, compassion, and humanity when we desperately needed help. Greg and Travis, my family and I will never forget what you did for us. Thank you from the bottom of our hearts. If you ever need tire service anywhere near Perry, NY, I cannot recommend Sedam Tire highly enough. Five stars simply aren't enough.

Excellent service, friendly staff and fast response time. My Harley Davidson broke down in…read moreLetchworth State Park and my insurance roadside assistance couldn't get anyone there for 2+ hours. Called up Jimmy's and they were there in less than half hour. Great and secure setup for motorcycle towing. Highly recommend.

My truck was broken down. They came out in the middle of the night. Fixed it the Sunday morning so…read moreI could get back on the road to my family. They went above and beyond, sending me messages and updates. There pricing was very far. If I lived closer I would go back.

This place is a rip off. I took an elderly lady to pick up her vehicle after getting an inspection…read more Besides the price of the inspection. He charged $20 to put gas in her car, $70 for labor (says he had to drive it around for two hours to get the engine light to go off) and there was an additional 129 miles put on her vehicle. This is absolutely unacceptable.

Great dealership. Very honest and easy to work with. We had a small issue a month after we…read morepurchased our vehicle they gave us a loaner and fixed it. Amazing place!

If I would give this company zero stars, I would. I do not know how they are in business, let alone…read morehave good ratings. Unless, you want a LEMON, go to another dealership. Staff is inconsiderate and a total pain to deal with. They sold us a truck that should not have even passed inspection. Had so many repairs that needed to be done to it that were below the 'surface of the eye' that could have put our family and $40,000 camper in serious jeporady. The manager is a total con artist, terrible business man, and just a serious joke when it comes to customer service. My husband's truck when back to Dodge and their repairman three seperate times at least. It was not until we threatened legal action that they half a** stepped up to the plate. Worst company ever dealt with. Will be telling everyone looking to buy a new vehicle not to deal with this company.

We were coming back from Niagara Falls, on the way to Jersey. Unfortunately, we got a flat tire on…read moreI-390 S, Dansville, NY. We called roadside assistance but it was 530 PM EST, Saturday and we were still 300 miles from Jersey. I know, I am not the only one who gets tensed in the situation, not like I can't handle it, it was like- almost all the auto stores were getting closed, and what if we did not find any store? we would be stuck. We google and found this store, which was closing at 7 PM. Roadside folks did change flat with spare, and it took us 45 minutes to reach Walmart Auto Care center from the spot, and we reached there by 6:40 PM EST. We requested them to accommodate us. One supervisor came and told me they had to change all 4 tires (some thread thing in the tire and it was not in compliance with Walmart policy). I was shocked, I have a new 2023 Mazda model and only one tire got flat, and why I have to change all 4 tires? I decided I would stay at some motel nearby, get the tire changed in some local store, and reach Jersey the next day. But somehow their other employees came forward and they did agree to change the tire (they discussed something). I am trying to find their name on their website, could not found, also called the store as well to find the name of those good souls, but no one picked up the call. Anyway, it took them 30-35 minutes to change the tire, they did some verification, and TPMS check, and we were good to leave by 730 PM EST. I wanna thank their staff (one big guy, it's him in the photo with the ith car), one thin lady (Erin), and another white short guy (must be in his 20s)- thanks for saving us. We did reach Jersey by 1:15 AM.

They dumped a lot of oil all over the place, so my car smoke instinct due to that they didn't wanna…read moreclean it up very sloppy !