They cleaned seven of my eight heat vents we couldn't get the other openned heat vents and then did…read morefive cold air vents. Also the dryer vent. Moises showed me that I needed repairs and when I saw the vents came into my addition built in 1929 and it goes out to the cupboard space out to register. I am grateful for the work done.

I tried to give this company another try. The first time they came the gentleman tried to get me to…read morecash app him and charged me incorrectly. The gentleman charged me incorrectly. I called and spoke to Becky and told her what was going on who said this is not per their policy and not sure why he was doing this. I also spoke to Rocky. They gave me a credit for another carpet cleaning to try them again. I set it up and when I scheduled it they put a note that I didn't owe and had a credit. I was told if there were any issues Becky would call me. Never got a call. A new gentleman shows up today and tries to charge us $70. So I call again. My husband was home, thankfully this was also caught on our cameras, Rocky called the gentleman who then replied to Rocky, "oh ya I remember that incident, that was messed up we lost one of our really good guys & he was just trying to save her money." Really? If he was such a good guy then why was he fired? If he was such a good employee why was he fraudulently taking money on his cashapp instead of having customers pay the company? Completely inappropriate behavior! I can't believe Rocky allowed him to respond that way. My husband was very uncomfortable after that. Never ever using this company again. Absolutely completely unprofessional. It only took him 15 minutes to clean our carpets and he didn't even attempt to dry them.

We have lived in our house for 30 years and have had every carpet and upolstery cleaners do our…read morefurniture and carpet. Andy's certified carpet cleaning is by far the best we have ever expierenced. Most companies are in and out work from a truck, and the try to upsell their products. Andy comes in, measures the areas gives you a firm price and talks about extras up front. He clean a 21 foot sectional, making in look and smell brand new. He started promply at 9:00 we walked trough did the measuring and told me the price and stuck to it. He did not finish until 4:00 p.m. working straight through. The best job ever! He is a great guy, very commited to doing great work. Unlike many other companies did not tack on 3% surcharge for using credit card. Highest recomendation I can give a service company.

Excellent communication gave direct contact information. Offered to go over detailed pricing…read more I only went with another company due to the distance from my home to this location.

Tj did a great job cleaning the carpet in our house. He was able to fit us in on short notice and…read morereasonably priced. We will definitely be using him again.

This is the worst cleaning company in Washington, mo. So , glad they are closing. I hired this…read morecompany too clean my business. ( worse mistake) . The supervisor in charge of the business was so rude and did know how to train anyone .

From the owner: FKI Cleaning Services offers commercial janitorial, commercial and residential carpet cleaning and…read morefloor care

They are so unprofessional and will do a bad job. When I was on the phone with him, he not only…read morehung up on me, but was very unprofessional the whole time. Not only are they unprofessional and offer terrible service but they are harassing me because I and stating facts to let EVERYONE know to stay away. I will be attaching pics of the text of the harassment / unprofessionalism.

From the owner: Our method is called Hot Water Extraction or also know as steam cleaning. Typically takes about 2…read morehours to dry depending on what type of carpet. Cleaning soil from the bottom of the carpet and uplifting spills and spots from the carpet.