I've decided to use the car service for all of my travel in 2026…read more I started using Express RDU in 2025 Friends have offered to drive me and pick me up, but here's the thing that could be an inconvenience to people and anything could happen and then I don't make my flight or the flight is horribly delayed! Then I thought about doing Uber and I did the math and this Car service cheaper than Uber But more than that, it's "peace of mind." Gopal, who is the owner-- a lovely and kind man and the last time I used him it was when I went to California in November and when they arrived to pick me up, his wife was with him Such a lovely woman. I know a lot of times when you get picked up after you've just been on a long fight you don't want to talk to anyone, but honestly, it was such a pleasant If you're in need of a Car service that's reputable and professional I highly encourage them! I will be traveling a lot this year-- Its the Year of Lauren Some of my travel I'll be driving but when I have to get on a plane they are now my go to Car service

Express RDU was a pleasure to work with. We had a late arrival into RDU and an early departure out…read moreof RDU and the drivers were both right on time. They provided great service for our family. We will definitely use them when we are in town again. Thank you so much!

I have used AAction Taxi for 5+ years, and they were always on time and courteous. But on December…read more19th, they were scheduled to pick me up for an international flight at 4:30 AM but did not show up. I called the driver and apparently woke him up. I ended up driving myself and did make the flight but had a few tense moments and parking cost me $100 more than taxis.

I've been relying on Mine & AACTION Taxi for years. Great Service. Safe driving. If he says he can…read moreget you there, he'll get you there. AACTION Taxi

Couldn't have asked for better service - Amin was amazingly communicative, following up with texts…read moreto confirm and tracking our flights. He had a toddler seat for our son installed and his trivia questions were exactly what we needed to wake up after a red eye! Would highly recommend

Always Reliable -- The Best! We've been using Trivia Taxi…read morefor five years now, and he has never let us down. We often have very early flights, leaving the house between 3:00 and 4:00 a.m., and Amin is always on time -- reliable, professional, and easy to count on. The car is clean and comfortable, and the whole experience is stress-free. We coordinate our return trips by text, and he's always right there waiting when we land. Truly everything you could ask for in an airport transfer service. I can't rate them highly enough -- five stars every time! Thanks Amin...your Atlantic Beach customers!

We were in a last-minute pinch to find a ride to the airport at 4:30 in the morning on a Sunday…read more Taxi taxi was recommended to us by another shuttle service. They were very punctual, the car was extremely clean, the driver was very nice, and it was less expensive than an Uber or Lyft. Lastly, I had left my favorite hat in the taxi and they made it very easy for me to come collect my hat after I got back from vacation! They were able to track down the driver, and that driver brought the hat to the main office in Raleigh! I highly recommend Taxi, Taxi of Raleigh!

Unreliable poor service. They did not come at the designated pickup time. Called them 5 minutes…read morelater and was told they were still 15 minutes away. Showing up 20 minutes late to an early morning pickup is unacceptable. Had to drive my self to the airport and barely made my flight.

Please take more care of your taxi's! They need to look nice and not feel like they'll break down!…read moreMost of the drivers I've had have drove super wild . It's ridiculous. I wanna get to my destination not die on the way there. They were fast getting me home from the airport, arrived quickly. However, he was falling asleep and swerving the whole time. Had to wake him up. Also I suggest that taxi companies as a whole should invest in taking care of their cabs. Most of them have peeling ceilings or check engine light on, etc. paid $65 for a 25 minute ride, didn't get receipt or anything. Seemed a little high.

I booked a cab to take me to the home of a friend. I'm here in a professional capacity to support…read morethe family as my friend's father is dying. When I booked online I was quoted a fare of $12, which seemed reasonable as I'm only traveling 4 miles. When I called to confirm the pickup, I was asked for a credit card to confirm what would now be a $25 fare. I objected and pointed out I had been given a quote. I was told that the fine print says they can change the fare anytime they want to. I said that the reservation form does not say that the "quote" is actually an estimate, and that I expect them to honor the price I was quoted. His response: We have a minimum fare. We reserve the right to change your fare, as in our agreement (I was not asked by the booking system to agree to anything). I told him this was fraud, and he simply repeated the same statements. He asked if I wanted to confirm. I said not with a fraudulent company! I'm just glad I hadn't given them my credit card number. The one star is for telling me in advance that they were going to rip me off.

Customer service is unmatched. After receiving both email and text confirmation of an early morning…read morepick-up, the driver didn't have my ride in their schedule. I had to make other last minute arrangements. When I called later to complain, even before I could say anything, they apologized and reimbursed my travel costs in full. I really appreciate how professionally they handled the situation. To me, it speaks volumes on how much they value their customers. And they suspended the driver too.

We called and they had to be recalled and they said they weren't coming. We were on campus for NC…read moreState and needed to get some place else. We gave up on Yellow Cab

My first Uber experience in the Triangle was good and a little bit better than I expected. It was…read morejust the luck of the draw the driver I happened to get. Generally, it's what you'd expect of a good Uber ride. When it comes to Uber and Lyft, I typically just use the app that's offering cheaper fares at the time. However, in the case of the Triangle - more specifically, Chapel Hill - I've actually been limited to which company actually has vehicles available. I used Uber in this instance because Lyft didn't have any rides for me on a Thursday morning around 11:00am. The first time I used Lyft in the Triangle, it was because Uber had no rides available. So, if you're coming from a bigger city like me (Atlanta) and/or are used to using Uber and Lyft in bigger cities, note that Uber and Lyft aren't as prevalent in the Triangle. Coincidentally, I paid the exact same amount for my Uber ride as I did for my Lyft ride. My Uber ride took me to the car shop and my Lyft ride picked me up from the car shop. My Uber ride (UberX) was 5.51 miles and 19 minutes. It cost $9.03 for the trip fare, $1.89 for the booking fee, and I tipped $2.00 for a total of $12.92. In comparison, my Lyft ride was 5.47 miles and 12 minutes 28 seconds. The fare was $10.92 and I tipped $2.00 for a total of $12.92. My Uber driver was Jonathan. He had a relatively new and clean silver Nissan Sentra. He was very professional and polite. When he picked me up, he verbally confirmed my destination with me. Then, he offered me both hand sanitizer and small bottles of Deer Park water, which were already placed in the cup holders in the back. A nice touch. Jonathan and I talked about Uber and Lyft. He drives for both "full time." Similar to how I choose based upon which company is offering the better fare at the time, Jonathan chooses to drive for the company that pays more at the time. According to Jonathan, in general, Uber pays more. I would've guessed that since I've noticed over the years that Uber usually has more expensive fares than Lyft. However, I've also noticed in recent years that Uber's fares have become more competitive and comparable to Lyft. Free market, baby. Jonathan, who lives in Chapel Hill, told me the longest drive he did for a customer was to Greenville, South Carolina. According to him, driving more miles is more lucrative to a driver than driving more trips. I like that both the Uber and Lyft apps allow you to rate, review, and tip your driver before your ride has completed. That way, you don't have to mess with your phone after you reach your destination and exit the vehicle. In the past, I found that often to be a hassle, so it's nice to have the option to rate, review, and tip ahead of time now. When tipping an Uber driver, tips are charged separately by Uber. When tipping a Lyft driver, your tip is added on to the Lyft fare and charged as a single transaction. Also, Lyft now gives you the option to combine multiple trips in a single day into a single transaction. To my knowledge, Uber does not offer that. Uber charges seem "fragmented" in this regard, but I don't mind the detail. It might cost Uber more money in terms of credit card transaction fees, though. You can consider my review of Uber in the Triangle to be a companion piece to my review of Lyft in the Triangle: https://www.yelp.com/biz/lyft-raleigh-durham.

My car was being serviced at Chapel Hill Tire Thursday June 18. They sent an Uber to pick me up, a…read moregray electric Mustang, around 5 pm; we went directly from my house to Chapel Hill Tire. I left my keys in the Uber (I know I had them as I locked my house with them). I called Chapel Hill Tire to ask them to contact the driver, which they did on two separate occasions, as well as sent a ticket to Uber. No one has responded 6 days later. Those keys were absolutely in the Uber. So disappointing and costly to me. I won't ever use Uber in future.

Just took RDU taxi to and from the airport. Prompt, courteous, service- loved that I could reserve…read moremy ride the night before and got a confirmation call 30 mins prior to my time. I know Uber would have cost less but piece of mind is worth it!

I called a day in advance to schedule a 4:30 am pickup to RDU. They were a " no show". According…read moreto the dispatcher, they were trying to find someone to come for us. We had a flight scheduled so called Uber at 4:50. I will never use them again!

I have Use Safe Ride several times for Early rides to the Airport as well as other rides. Mark is…read morethe best and always early or right on time. Never have to worry about missing another early ride by the other rideshare companies. The service is 5 star and Mark is very courteous and great to talk with. I highly recommend Safe Ride 1st. This is the only rideshare I use in the Triangle. Bonus - he is also often more competitively priced that the other rideshare companies. I believe in STRONG support for the Small business owner.

From the owner: 37 yrs driving experience, from a 20yr North Carolina resident. Personal, Professional, Friendly…read more Safe . Schedule Ride Service to Anywhere, at the Best Rates.

Maggie was our driver for both trips (to and from RDU). She was warm, welcoming and professional on…read moreboth trips. It was like having a family member drive us and so nice to have a friendly face welcome us after our 2 1/2 week trip to Europe! We will definitely use Townie services again.

We use Townie every time we travel to and from RDU. They have always punctual and polite. Highly…read morerecommended.