​Lauren had stamina. We started talking to her about buying a new house around five years before we…read morefinally did so -- just asking initial questions, looking to see what was possible with our income, eventually checking out some places, but waiting for the time that was right for us. She never put any pressure on us and was so patient and understanding. That was amazing. When we were finally ready -- because we have two kids and we became maxed out on space and needed a yard and basement desperately -- we were looking to buy the new house and sell our existing home very quickly afterwards. We didn't end up in a contingency, but it was similar. So our situation was complicated. Another dynamic at play was the market was turning significantly, going from a seller's to a buyer's market quickly. There was a lot of uncertainty about how quickly we'd be able to sell, and we didn't want that to be an issue with our new home purchase. Lauren was great in helping us navigate what that all looked like, giving us a good understanding, and reassuring us that it was possible, that we weren't crazy for going that route. She hired a really quality photographer, who took photos of each room from every angle, used a drone, made a video. They didn't skimp on anything and went above and beyond for what technically was a manufactured house, a simple 3-bed, 2-bath, lower-priced house. She overcame the challenges. And we learned a lot about the importance of staging a home through Lauren, to a degree I had never heard before from any other Realtors. Lauren's advice really helped us stage the house well. So with the photographer and great listing on top of that, we felt like all that contributed to us being able to sell at market value and get that offer during the first weekend that it went up for sale. Again, that's even as the market was turning. That's pretty incredible. She's really got it together and knows what she's doing. On the buying side, I would say it's the same. We had a lot of questions that Lauren worked us through, for instance how much was reasonable in terms of asking for certain repair work to be done, and how much we could request from the seller. The inspection had revealed several issues. Lauren was great navigating and negotiating that. We were able to get the sellers to drop the price by $5,000 initially, then we got an additional $10,000 for repairs, like replacing windows, get radon mitigation installed and some more small things. Lastly, we'd say Lauren was really fair and respectful, in terms of giving us information, but leaving it up for us to make decisions. She wasn't trying to push us one way or another. She maintained a neutral stance. It was very professional.

Lauren and Jay were the best realtors I've had and I've bought and sold multiple houses. I had a…read morelot of trust in them. Lauren spent a lot of time on the phone and in person explaining in detail anything I had questions about. The process was extremely smooth because of Lauren and Jay. I bought a house in Utah around the same time with a different realtor and it was an extremely different process - a night and day difference. If I could have her help me buy and sell every time, I would!

My family and I fell in love with this real estate company ever since we bought and closed on our…read morefirst home with their agent, Erika Rabet- Zeigler! Through their professional business reputation, we worked with her and closed on our first home. We were estatic! Even after the closing, Cutting Edge and Erika sent us flyers and emails inviting us to company Christmas parties, buying us free cakes, they spoiled us like family! So of course when we PCSd off Active Duty orders, we came to Cutting Edge and Erika for property management. We were provided with a confusing rent to own, Joint Venture, contract that gave Erika 51% ownership of our home. We trusted our long lasting business relationship with Cutting Edge Real Estate and Erika because they had become household names in our family. We even referred other military through word of mouth. But the unspeakable happened. Without using the power of attorney provided, Erika called our mortgage company, assumed my identity, gave my credentials to the agent on a live recording, and posted a failed payment to our mortgage account. She then alleged to make 10,000$ worth of repairs on our home, that she never made us aware of. When approached on these issues, she stated that the company made these decisions to ensure the safety and wellbeing of the tenants, and that they didn't want to bother us because we are "good people". When we got in touch with the tenants, they informed us that they signed contracts with Erika, at the Cutting Edge office, and even made a payment of 10,000$ of their money to secure the ownership of our home! We were never given copies of the contract signed at Cutting Edge and don't know why they would make this agreement with Erika to assume my identity, cook accounting books, and steal money from us and the tenants!!!! The mortgage was paid late 3/6 months. The property manager obligations were not done. The HOA has fined us for repeated violations. What did we do to deserve this? The marketing emails advised you were like a one stop shop for all a homeowners needs. I understand we come off as naive, uneducated first homebuyers. But did we really deserve this? Your reputation would have never led us to believe that such nefarious practices happen with individuals we trust our socials, birth certificates, and banking statements with. I feel violated, on so many different levels. Please be careful doing business here. As beautiful as we were treated from the beginning, we never thought this is how we would be treated coming back for more business.

We wanted a Realtor that really knew Colorado Springs, inside and out. Also, since the market is…read morecrazy right now, we needed someone that knows how to navigate that craziness and help us get the house we really wanted. We found Amy and were completely satisfied. She was great to work with and we felt like she was our advocate through the whole process!

We've been with Brittania for over 3 years now, and we couldn't be happier. From day one, they've…read morebeen professional, attentive, and truly caring. Whether it was helping us find the right place or our future home, they've always gone above and beyond. It's such a relief knowing we're in good hands--highly recommend!

where to begin... Keep in mind, everything you read in this post is doc in Pike Peak Nightmar…read morePortal. Very slow response time fit any Service calls. No one seems to be managing their Service portal. Average time to respond was over a month. Well beyond Colorado rental rules. - water coming in through both bedroom window and kitchen window. Took several weeks to address. - Fence non-existent for two years - reported AC was not working properly. was not addressed until September. was reported in June. Summer was now over! - Took several calls to get any response for more urgent matters. water leaks, AC. - Then, if that's not enough, when the Service guy did show up, he acted like it was inconvenient. imagine our inconvenience. - Broken step leading to backyard. Again, took several calls and a month's time before anyone came out. When we moved in. Fortunately we took pictures. And, I strongly recommend taking pictures. - In the two years we were there, we were not able to use the dishwasher due to rusty racks. - We were told the propery owner was planning on putting in a sprinkler system for the back yard. Yard was completely weeded. Once we signed, there was never another mention of the sprinkler system. Flat out lie! - Trash in the backyard. Then, they had the audacity to say we left it behind. Fortunately for us we took pictures when we moved in. - Front yard. I have oversized wheels on my lawn mower, the grass was so overgrown it was over my wheels. Also, bushes were so overgrown they were sagging. Bottom line, there are several other property management companies to work with in Colorado Springs, please consider an alternative. Don't make the same mistake we made!

Sold me my dream house-very organized and professional. Their team was tenacious about sticking to…read moredeadlines. The house was presented in excellent condition. Inspector said it was one of the top 3 he'd ever inspected.

I found Brian to be incredibly unprofessional. The deal we had to buy a house from one of his…read moreclients basically fell through because he didn't communicate with them, played games with our agent about the seller's situation, and couldn't get paperwork in on time. His excuse was that his assistants were both out. Well, if you can't function while your assistants are out of the office, it's either time to retire, or maybe you should go on vacation when they do. If I could give zero stars, I would.

Extremely poor experience with this company…read more Lots of deception & hidden fees. Watch out for them trying to claim a deposit in any and every way they can. That includes when you first apply calling the deposit a nonrefundable holding fee or some shit! (so just don't work with this company.) Expect not to get much of your deposit back when you move out, no matter how good you maintain the property. Its where they make there money. Robbing tenants. Watch out for the clauses in the contract that screw the tenant. Expect that they will say they can't rewrite the contract legally. (They can, they just wont because they are predatory.) Recommend any other company.

Action Team Realty is an openly fraudulent company. Their primary business model is illegally…read morewithholding tenants' security deposits under any imaginable pretext. After one year of living in the property, I did everything possible to return the house in perfect condition: paid out of pocket for professional carpet cleaning throughout the entire house, patched and painted all holes using the same paint left in the basement by the owner, thoroughly cleaned the house, including bathrooms and floors. Instead of appreciation, I received an electronic notice listing 150 "violations", including: a billiard table (which belonged to the owner of the house), "outdated kitchen cabinets," removal of "two containers of trash" from an empty house, and invoices without any specifications from their in-house worker totaling about $6,000. After negotiations, they sent another notice claiming $1,700 in deductions, including: "landscaping work" (on a property bordering a forest, with no backyard or lawn), repainting patched holes at $150 each, another cleaning bill for $450, and other fabricated charges. Their lease even states that if you take them to court and do not win more than half of the disputed amount, you must pay them an additional $500 "for their time" plus extra inspection fees--where they simply invent more violations. This is a well-polished scheme designed to strip tenants of their deposits. Bottom line: no matter how carefully you maintain the house, with Action Team Realty you will almost certainly lose your deposit and face endless problems when moving out.

According to my family's experience, EXP agent Steve Herron was truly outstanding. He provided…read moreinvaluable assistance in selling their second home in Colorado Springs. I wholeheartedly endorse him to anyone in search of a realtor in Colorado Springs

From the owner: Need a realtor in Colorado Springs? Look no further than Steve Herron…read more His team specializes in residential home sales and provides his clients with stellar customer service and expert advice. They understand that buying or selling a home can be a stressful process, so they are here to make it easier for their clients. Steve Herron and his team of experienced professionals can walk you through the process of buying or selling a home with professionalism and have some fun while we do it. They also offer a range of services, such as property inspections, financing, title and escrow services, as well as home staging and marketing. With their experience and knowledge of the local market, you can trust that they will get you the best deal possible. So, if you're in the market for a new home, contact Steve today and let him help you find your dream home.

If you're looking for a realtor, look no further than Victoria Carnahan. She is extremely…read moreprofessional and has helped us through both buying and selling properties. She makes the whole process as easy as possible, and works extremely hard for her clients to make sure they get exactly what they're looking for. We can't recommend her highly enough!

They take credit app money without explaining any policies about holding houses. When our timeframe…read moreto move into a rental property didn't coincide with theirs they stopped all communication. A person named Dodi is is one of the rudest customer service, realtor, that I have ever dealt with. The least they could do is still try to find a house for a prospective tenant who has given them money.

We love renting through Top Tier!! Kim is the best-- any questions or service requests are…read moreaddressed in a timely manner, it's great value for the price, and it is easy to make our rent payments through their online portal. We recommend anyone to Top Tier.

This is in support of Rachel Pugia. We flew into town and had a week to find a house as our house…read morein another state was already under contract. Not only did she clear much of her schedule, she found houses worth looking at, and then refined parameters until we zeroed in on a great property. She advised us well about areas, about financing and even recommended good services to use. The house was shown to us a couple of days before it hit the market and she advised us that there would be multiple offers after the weekend open house (there were) and we managed to secure it (while also having a backup, just in case). We then arranged financing and flew out and drove back a month later. She did a great job for us and I'm sure she would do equally as well for anyone else. Friendly, easy to work with, takes care of the details and great advice if you ask for it. I would certainly recommend her and use her again.

Worst company ever. Let my house go to hell. Never followed up and never even had an agent to get…read moreany help. The company I signed a lease with was bought out by this shit company and that was it. My house needed 60k in repairs and they took no responsibility. Do not trust this company with anything. Your properties will go to shit just like this company. You guys suck and can kiss my ass!!

As another review from April 2023 stated, my mother also received a threatening letter addressed to…read moremy grandmother, who passed six years ago. My mother then inherited the house. Directly from the letter: "Denton County has issued a Tax Suit against this property, and it is headed to the Sheriff's Sale Foreclosure Auction. The property has unpaid property taxes in the amount of $2,507.00. If it is sold at auction, the current owners will receive no money upon sale." I'm going to note here that that entire paragraph is in bold. My 65 year old mother with a history of strokes opened that. We legit thought there was an issue for about an hour and that she, my two autistic daughters and I were about to be homeless with no where to go and zero communication from the tax office. Luckily my mom was quickly able to get ahold of the county tax office, who assured her over and over that there are no issues with taxes on our property. This obviously means this was a scare tactic from Blue Mountain, and they hoped we wouldn't look into it and just accept an offer from them. Since the letter came addressed to my grandmother, I think they noticed her age and decided to try and take advantage of a senior citizen. Instead they got me and my mother, and I am not one to sit back and stay quiet. Also it is now 2024, the other review about this is from 2023 - which means they've been sending these letters out for over a year. Possibly longer. Trustworthy companies DO NOT SEND OUT THREATENING LETTERS. Blue Mountain is NOT LEGIT. I called the 24 hour number, spoke with someone who was obviously very flustered and he said the owners (Matthew B. and Ethan E., according to the letter) weren't in the office and would call me back. Yeah, I'm sure they will.