One of the best property management teams around - fair, professional and reliable. They have…read morealways done everything asked of them as a property management service. I have the utmost confidence in Arrow Property Management. The office staff has always been professional, friendly and courteous in all my dealings with them. I have worked with this company for a few years now and have never been mislead or felt deceived in any of my dealing with them. They check references, and verify information given on applications as one would expect from a professional management company. Phone calls have always been returned in a timely manner, usually within 24 hours or sooner, if not answered immediately. Every issue or concern has always been addressed in a reasonable amount of time, service technicians sent when required, and the job/repair/work completed in a timely and professional manner. Humboldt county is notorious for slum lords and property management companies that prey on those who can not or do not know better. This is one of the few decent places in town to work with. A solid team and a good group of people. 00190

Susan is amazing. I've been renting from her for over a year and she is very timely on her…read moreresponses. If I have an issue she sends someone out same day to fix it. I highly recommend going with Arrow for an efficient, kind, and responsive property manager.

They've been good to me. Very reasonable and quick to fix any issues. Their landscaping crew keeps…read morethe yard very nice. I do wish they wouldn't cut everything back so much because I've never been able to enjoy all of the flowers. But overall it's been a good experience.

When I was looking for a home, I found a few via craigslist through J&J Rentals. I went in and gave…read moremy applications to the women and they said they would try and process them as quickly as possible. I was given a showing of one of the houses I was most interested in and I fell in love. The gentlemen showing the house had very little information other than what he had done to the place, but he was very nice and easy to talk to. The actual rental agent for the company, Maridee, is another story. She had been rude to me and my fellow roommate applicants the entire time we tried working with her. She made insulting comments, showed impatience and was anything but professional. I come from a customer service background of 10+ years and I was insulted by the attitude I was receiving while I stayed calm and cheery on my end. We were denied by this company and I feel like it was due to an age-ist attitude, thinking because we are in our 20's we can not take proper care of a property. I hope they get the tenants they think are the better fit and are surprised a few months down the road to find a grow in the garage. I'm taking my business elsewhere where people respect hard working and honest tenants and do not judge us by our age.

The service is relatively good, and I appreciate the apartment manager living here at the Gardens…read morein Eureka. I had just relocated to Humboldt for work, and Gardens Apts were just being built, and needing a place to live immediately reserved a unit (I'm 56) Overall, the neighbors are friendly; grounds are well kept and clean, and apartments are updated with desirable appliances and large closets. The location is very convienent, and apartment management has been responsive when needed. Negatives are lack of assigned parking spaces, there is one entrance and the parking spaces (non-assigned) are narrow and most of the residents are challenged with parking. Also due to Humboldt's lack of senior resources and housing, many of the residents are at fall risk, and there are frequent incidents of emergency medical visits to the community. Several have advanced dementia and health risks, in need of assisted living.

This review is for 1250 Foster in Arcata. Living there was a nightmare. Do not expect to sleep or…read morecook in the unit. Let me explain. Here are the "pros" first: good location and access to parking, and the women who run the main office are responsive. The "cons": the walls in the units are so paper-thin, you will not get a good night's sleep. I could hear my neighbor snoring even while I wore ear plugs and had a white noise machine going at full blast. Eating was also a challenge as the smoke alarms in the unit go off constantly. You cannot even cook a frozen pizza in a spotless oven without the alarms going off. Most people want to sleep and eat in their apartment. These basic functions are impossible. If your pilot light goes off, expect to pay Kramer $50 to turn it back on. Or wait weeks for PG&E to fix it. To top it off, when I moved out, I hired a professional cleaning service, but Kramer charged me a $300 cleaning fee anyway. There was no way to counter that, even though my cleaning service took videos of a spotless apartment. Do yourself a favor and find another place. My new rental costs $100 more and does not have any of these problems; it is ten times bigger and includes a yard. Search a little more and you will find something much more functional and comfortable. Avoid Kramer if you can.

You ever meet those people and you get confused when they tell you what their profession is? For…read moreexample, the tattooed biker who is a second grade teacher, or the little old lady who apparently is a wilderness fire brigade chief? Darus is like that. You expect that he likely spends his time saving vast tracts of rainforest with Sting. Or maybe his full time job is helping the elderly cross the street. You don't expect him to be a property management broker. Darus is always on the ground addressing tenant and landlord concerns with a lot of compassion while remaining fair to everyone involved. Real Property is one of the more exclusive PM companies in Humboldt, so they're not trying to add just any crap property to their inventory. It's rare to find a truly ethical property management company to work with. I would strongly recommend Real Property for either prospective tenants or landlords looking to hand off the headache of management. They have a lot of cool online tools for rental applications, screening, and rental payment, too!

Not good at all. I believe I previously sent out on one of these review systems a five star…read morerating. I recant that. Just got a bill 5 months after our move out, they are billing me for something that they refused to fix during our time renting from them. Be mindful that when dealing with these folks that they have super high turn-over and the right hand often knows little of what the left hand is doing. Henry Hammacher, while I realize this is a new job for you, it may be worth your while to brush up on your customer service a bit. Coming out of left field with a haymaker and a misunderstanding of what really happened in the situation is hardly a good approach. I'd give zero stars if I could. Will not recommend, and this lack of recommendation to my colleages coming into the community is going to sting a bit.

Very responsive people. Responded to all issues quickly so far during my tenancy. A couple…read moreemergencies that happened and they got someone there within hours. Polite and responsive. Thanks for making our home a safe and reliable place.

From the owner: DAP PROPS Property Management Company offers an unbeatable 7-8% management fee by rethinking how…read moreproperty management should work.  In the information age, less time is needed to manage a property, if done correctly, and we want to pass those savings on to you.  By utilizing all available technology,DAP PROPS Property Management Company takes property management into the 21st Century. Our team looks forward to your business!

Wonderful company! They came out free for estimates of my house and very kind! Their kindness and…read moreprompt service was wonderful!

Danco Builders have become the slumlords of Humboldt County. They are so buisy investing in more…read moreand more properties (including the entire town of Manilla) that they are unable to invest manpower or money in up-keeping the properties they are already managing. Their tenants tend to be poor hard working families who can't afford legal aid and have received threats that if anyone is to seek legal aid that "Dan will make their life a living hell." Their properties are built taking as many shortcuts as possible including not insulating walls correctly and in some cases leaving the ground Flores as cement slabs, no padding, no carpets or vinal floors. The apartment spaces they are building are becoming smaller and more cramped. The properties that they have had the longest are in need of repairs but "there is no budget" is the common answer. There are not enough security measures taken. Management is often unreliable or unreachable. The landscapers and maintenance people are spread too thin between all the properties that they have squired over the past few years. The price used to be fair but this year, during covid, they raised the rent by $100 on some properties despite the fact that they are providing less services, the buildings are molding, the garbage containers are unmanageable, parents are not held responsible for their children's actions, vandalism/robbery/and property damage have become a regular daily experience for tenants. Dan seems very hands off and does not hold up the written expectations of how management should behave. They are renting to people who have violence and drug issues. They are not providing a safe trustworthy environment in which to discuss issues. Instead they have started virtual town hall meetings that create animosity between neighbors and between management and tenants. When I first came across one of the properties 20 years ago, it was a beautifully kept property with extremely responsible management and a security guard on sight. The edible landscapes were up-kept and there was enough dumpsters for everyone's refuse. This is no longer the case. Our poor land lady is now managing three properties which is not working out well. There is trash all over the property due to kids, overflowing dumpsters, dumpster divers and homeless dumpster-divers and dwellers that live among the treeline of the property. When witnessing violations of the lease and reporting said offences are dismissed by management. Like smoking on the property, drug use, ignoring curfews, destruction of community property, bullying, unsupervised children, dogs off leash, etc. Moral of the review Danco is not what they used to be ... And they are stretching their employees too thin. Overworked and underpaid. Very dissatisfied with living in these complexes. So much room for improvement! Their investors should be made aware of how their investments are being misspent.

This place does not answer phone calls or emails when looking at their properties for lease even if…read moreyou're a beyond over qualified tenant and they have your application already, property owners beware these people do not return phone calls or emails for people who are ready to lease a property and that are over qualified for that property to begin with.

Thankful that my boyfriend and I ended up renting from this company and not RPM Humboldt. They were…read morekind enough to show it to my cousin who lived in the area before we did (since we lived 8 hours away) and then the on-site manager was nice enough to show it to us on the weekend during his free time. We've never had any issues with our apartment that we needed help with but I get the feeling that they would be there in an instant if we did. They are very friendly and genuinely care about their tenants. I definitely recommend renting through them.

Great, responsible and hard working company. We have listed our properties with them for over a…read moredecade. Highly recommend Julie and her team.

Cheap rent, good location, and they typically fix everything promptly, but they're nearly…read moreimpossible to reach. I have called their office and it goes straight to an answering machine and the messages I leave are never returned , I am told that they don't even have an office location. Overall could be a perfect rental experience if they were easier to contact and communicate with, despite this I still would reccomend Spinks to my friends and family who are looking for rentals.

We had never experienced true discrimination until applying for on of their properties. If you're…read moredisabled or on Section 8, expect to be given the runaround for several months. They won't actually call your references and will claim they can't reach them. If you call to follow-up, they will pretend that there are more hoops to jump through while they try to rent to someone else. Their website says they are equal housing opportunity, this does not appear to be true. Avoid this company unless you make at least 4X the rent.

Catrina manages our rental properties and we love her. She's personable, capable and responsive. We…read morewere really worried about using a property manager, but haven't regretted hiring IMS for a second.

Recently my spouse passed. I was not capable of continuing the mortgage and related expenses in…read moreCalifornia, and had no family in the area. I began my quest to sell the family house of 66 years, and care for my elderly father out of state. I interviewed four agents in Eureka, CA. Only one was able to impress me. She was honest, came prepared with substantive comparative prices and showed a consistent history of selling homes. That was Cheri Champ. Cheri came out within a day to talk with me and worked hand in hand with me on what I should prioritize on cleaning and repairs. She had the perfect set of repair people on speed dial, cleaning people, dump run people, contractors to help fix the antique lath and plaster walls, and more. It was no easy task. It took nearly two months of purging, packing, donating, and repairs. Cheri came by a few times and was impressed with the speed and dedication I showed. Once the moving van pulled out, Cheri had everything completely and perfectly orchestrated; the house was staged, photographed, and a open house within a day. Cheri kept me informed every step of the way. Cheri was always available, is a great listener, never dismissive, provided alternative perspectives, and always provided sound advice, time after time. I would not hesitate to recommend Cheri Champ. She is best.

Jessika Chapman is a sweet-natured and lovely young woman. she is extraordinarily ethical and hard…read moreworking. she showed us innumerable homes from the MLS in Humboldt County as well as some homes that were not on the market but she knew from her contacts. she is a very patient person and helped us through a lot of emotionally difficult months. we are very grateful to her for time and efforts! we even went to a lovely little party at the mikki moves offices downtown in eureka. very nice folks indeed.