Masoud is everything you want in a loan officer. He was very prompt and responsive from the start,…read moregiving me an amazing rate with no points. It just kept getting better after that. He and his team were fast and clear about what documents they wanted, processed them as quickly as I could send them, and got the loan ready to go like a week before closing despite my fairly aggressive settlement window. Masoud and his team kept me informed every step of the way and provided a lot of experienced advice. Trying to get a deal to closing is stressful enough, Masoud made sure getting a mortgage does not further add to that. Fantastic job.

Sita was the listing agent on a property we were interested in. My realtor communicated with her…read moreand we came to a verbal agreement about her listing. She requested we send cashiers check via mail. I was happy to Zelle/Venmo/bring cash to her, but she requested the cashiers checks. We sent them on a Thursday and the checks were set to arrive on the following Monday. Monday comes and USPS says the checks are still in transit. We reach out to Sita to let her know they are delayed and we do not hear any response. We wait all the way until Friday to hear anything, after personally contacting her. At this point we are worried our checks were lost in the mail because USPS says they can't find them. Sita finally replies to us and tells us that they decided to go with another tenant for this property. This is after we received a draft lease from them, verbally agreed, and sent thousands of dollars as a down payment. Apparently, the checks arrived on Tuesday of that week, only 1 day later than originally expected. Sita did not tell us or communicate with us until Friday. Her reasons for choosing a different tenant were: our down payment showing up late and us being difficult about our move-in date. (They wanted to move the original move-in date back by a week to do repairs. We asked if we could move in a little earlier since we were moving from out of state. We did not make any insane requests.) This is my side of the story. There could be a better explanation for why we were treated as such; however, we were greatly offended by the lack of respect that we received.

Sita is awesome! We were first time home buyers, and she made the whole process understandable and…read morestraight-forward. Even before we officially hired her, she was offering to visit houses with us. She continued to advocate for us and helped us evaluate how to craft our best offer. The DMV market is, of course, very competitive, so she helped us evaluate whether a house was worth the price and how to make our offer more competitive when the house was worth it. Throughout the process, she was very organized, responded quickly, and provided us with countless quality recommendations for other home buying experts (lender, inspector, etc).

Purchasing a home or refinancing that same home can be a stressful process. You often have to deal…read morewith several different entities while you navigate the financing/closing process. Many times these entities have their own set of schedules which never seems to align with your time frame. Well this was not the case with Capital Market Appraisal. Victor was professional and timely. He understands the pressure of the clock and does his best to execute his portion of the process, appraisal, as quickly and professionally as possible. I will certainly recommend Capital Market Appraisal.

I really can't speak highly enough of Victor. We recently went through a transaction and Victor…read moremade time for us on prior work with insight that proved to be dead on target. He's honestly someone I look forward to interacting with again.

I worked with Chris to sell my waterfront condo and he was so helpful. He took the time that I…read moreneeded and he went the extra mile to help with details that I couldn't do because I no longer lived onsite. He was a pleasure to work with and I would work with him again. I you are in need of relator services I highly recommend Chris.

My dream came true because Chris helped make it happen. I own my very own place because of Chris. I…read morefeel in love with the unit when I saw it and I told Chris- this is going to be mine. He walked me through each step of the purchasing process. And now I love where I live. He's really approachable, knowledgeable about DC, and professional!

My husband and I were excited to work with Debbie, initially. The $500 seemed steep for just a 2…read morehour consult, but we had just bought our first townhouse and were at a loss as to were to start in the design process. Positives: During our 2 hour visit Debbie there were a couple of helpful suggestions she shared with us (lighting, window treatments). After the visit Debbie also did return some of our emails that had follow-up questions. Overall, however, there were 4 things that just didn't cut it for us. 1. Debbie PUSHED her slobproof brand of furniture on us strongly. We were not interested in the styles that she was showing us in her catalog, and mentioned to her a couple of other brands that may work in the space (i.e. crate and barrel, west elm)...but she was dead set on trying to sell her OWN stuff. 2. We spent a LONG time talking about and looking for RUGS on line. She said that this is the first thing you need to tie the room together. Well many months later, we have fabulous living room (thank you Lydia from Arhaus in VA!) with a very subtle simple cream rug. 3. Her communication style was more of a monologue than a dialogue. I know 2 hours isn't a long time, but we felt that our style, needs, and habits weren't really being taken into consideration. #4: Angel W.'s previous comment reminded me of this: Lastly, Debbie did offer to come back at the Groupon price that was coming out soon thereafter. However a few weeks later she reneged on this promise stating in an email that she was only planning on returning because she was under the impression that we would be selecting fabrics for "a Slobproof! Sectional, chairs and some of the other items we discussed." Tying the upcoming visit to to our buying slobpoof furniture was erroneous on its face. We did not have another visit, nor did we purchase any of her furniture. We hope these insights can help improve the customer experience for the next guy.

I purchased a Groupon for some design services. On the day the Groupon went on sale, I contacted…read morethe owner to set up an appointment. She mentioned that she was overwhelmed by the Groupon sales and could not take appointments at that time. She said she would call everyone back individually to set appointment times. I never received a call. I always schedule appointments right away and put the date on my calendar. My life is busy and that system works for me. Because the owner never callled me, I forgot about the service. Time passed and the Groupon expired. I have been known to let Groupons expire and am totally fine with it so long as I choose to let it expire. I did not choose to let this one expire. I paid $100 for the service so I was not simply going to let it go, especially since the staff never reached out to me as promised. At this later date, I placed a call to Designing Solutions to get this cleared up. I was promised a phone call that once again never came. The two star rating is solely for poor customer service and lack of follow through. I have worked with many design consultants in the past, all of whom I would give 5 stars. My sister has actually used Designing Solutions and mentioned that their design skills are mediocre so perhaps I lucked out. Groupon (who provides amazing customer service btw), refunded me the money, so this review has nothing to do with me being bitter about the money. I just think it's important for potential clients to realize that they may have to put some effort into getting the attention of the Designing Solutions staff.

Bob Johnson went above and beyond in helping me sell our property. He is extremely dedicated in…read moreproviding the best service as well as being very knowledgeable, honest, and prompt in his responses. He provided the best guidance in our favor and was meticulous in preparing and reviewing any documents related to the sale of our property. He made the process very smooth and easygoing. He took the best steps in getting the place ready for open house and it only took one open house for the property to be sold. I spoke with Bob in letting him know what our end goals were and he provided objective feedback and guidance with his expertise. I am beyond pleased with having Bob as our realtor and would highly recommend him as a realtor. I think you would be hard pressed to find a better realtor out there.

Bob was the best possible guide we could've asked for during our first home-buying experience. He…read morewas generous with his time and attention, and really listened to what we wanted in our first home. During each visit to a prospective home, he went through a detailed inspection and looked for any potential issues or concerns and alerted us to them. He often went above and beyond, including reading the homeowners' association documents for our condo and letting us know the major points, which was not required in his contract. Overall, we recommend Bob to everyone we know searching for or selling a home. We personally won't be working with anyone else.

Jason helped us find the best home we could find in crazy DC market. I highly recommend him to…read moreanyone who wants to buy a property in DC Area.

Jason helped my wife and I buy our first home earlier this year, and I couldn't recommend him more…read morehighly. As first time buyers, he did a great job of guiding us through the whole buying process. When it was time to start looking, he spent the first day showing us different types of properties in our budget to help narrow the search (and never tried to push us higher, which was great). After that, he was really responsive whenever we wanted to go out and see a new place that popped up. When we found the place we wanted, he contacted the selling agent first thing in the morning, figured out what a competitive offer would look like, and got our contract over by noon that same day since it was such a competitive market! What we appreciated most was how many contacts he had. He connected us with a couple of lenders to get pre-approvals from, he knew the selling agent for the property we ended up buying, he got us an inspection company after the offer was accepted, and after closing he even connected us with some contractors to work on our new home! Work with Jason--you will not be disappointed!

Despite appearing to be extremely nice people, City Houses are running real estate scams. Consider…read moreYOURSELF WARNED! I recently saw a place posted on craigslist that was well underpriced. After responding to the post, I was invited to a viewing. The day before the viewing, one of their agents sent an email saying that 50 groups were interested and they would like the viewing to go as folllows: 1. submit an application and write a check for $50 per person 2. list the price you were willing to pay in rent Because this was a four person house, this was essentially like paying $200 to enter a BLIND AUCTION. Not entirely sure that is legal.... We were the first people to submit an application and indicated that we would be willing to beat or match any price. We have near perfect crudentials and credit history. We figured we'd have a fair shot. One of their agents contacted us this week saying we didn't get the place. THEY REFUSED TO TELL US WHY OR WHAT THE PLACE WAS RENTED FOR. Needless to say, I immediately cancelled my checks before they could cash them. Do not bother visiting a place being shown by City Houses LLC (Jo Ricks, Karl Operle). It is a waste of time and you could lose substancial money in application fees.

My friends and I have used Brooke Myers of City Houses for decades to help us buy and sell our…read morehomes. If there were a People's Choice award for an extraordinary realtor, she'd be our pick. Brooke is an expert in what she does - and her patience, listening skills, and ability to work with difficult people and circumstances are unmatched. She helped me, a struggling freelancer with many credit drawbacks, buy a great condo in a wonderful location more than two decades again and just recently put her skills to work to sell the same condo in a tough market (holidays, government shutdown). I can't praise her enough - knowledge, integrity and honesty are her trademarks.