Great place! I had a really good experience. The care quality was excellent, and the staff were…read morevery helpful and professional. The place was clean and welcoming. I definitely recommend it!

Everyone at Pt was amazing and the lady's who cared for mom too but the social workers were very…read morerude and not helpful at all !!!

I had exceptional service here at the Center of Physical Rehabilitation. I had hurt my shoulder…read morefrom rock climbing. I worked with Brandon who was incredibly knowledgeable and great at teaching. He was able to identify my shoulder instability, and give me great instructions on exercises of how to strengthen my shoulders. The office is also professional and colorful. There are top-of-the-line equipment here. I also enjoyed seeing all of the flags showcased from different nations. I highly recommend this place for a physical therapy.

The staff is caring, professional and knowledgeable. I had a great experience with my physical…read moretherapy after an injury. Brandon was my therapist. So helpful.

My review comes from the viewpoint as a visitor. I went to visit a friend and I came into the…read moreparking lot off of Independence, next to the Braum's parking lot. I parked and saw multiple doors and went into one. I entered via the dining room. I later realized the front entrance is a circular drive facing 15th Street. This building could definitely use more signage both outside and inside. A kind nurse on break in the dining room pointed me in the direction of the lobby. Once I weaved my way around and arrived in the lobby a kind woman had me sign in the visitor log book and told me what time it was. I later realized there was a clock right overhead (after I started digging into my purse for my cell phone). I knew the room number I was looking for and logged that into the book along with my name. I found the elevator to the second floor and followed the signs to the room. My friend was participating in a rousing game of hangman with a small group of fellow patients. The nurse/therapist leader did a great job of making the hangman game fun along with "churning butter" to make arm circle exercises. Very creative! My friend was headed to physical therapy next, so I ended up coming back after lunch to visit. I promised to come back with a small Braum's milkshake when I returned. This time I realized where the main entrance is and parked in the front parking lot. The lunch tray was still in the room and it looked like a healthy spinach salad. All of the personnel I came in contact with looked friendly and happy, which was refreshing. Since my friend was being discharged in a couple of days, it seemed like she benefited from the care she received while inpatient at this facility.

This is my rehab after my Stroke in May and I really wish I could get a hold of my therapy team…read morecause I'm not getting good therapy now and I miss Margaret and metal. My walking isn't getting better. I wish I could get in contact with them. I was doing better when I was in encompass. Now I'm alone with no one to watch me walk so I don't fall bc I have cerebral palsy and stroke. I wish I had the help of my therapy team I'm doing out patient at BSW institute for rehabilitation in Plano

I found this hospital very helpful and the conditions were very good. They care about their…read morepatients. The kitchen manager even comes to your room and goes over the menu with you, Syed, and all the employees care about your experience. Including Laura, my case manager, she went out of her way to find me a nursing facility to go to. All in all my experience was very good and I will be telling my insurance company the same thing.

Do NOT send your loved one here! Mom came to Encompass Rehab in Richardson after hospital stay and…read morethey failed miserably with nursing and medical care. She laid in bed all night in feces while continuously pressing the nurse call button, but no one came. She even tried to sit on the side of the bed thinking the bed alarm would go off. The morning nurse came in and the call button was not plugged in and the bed alarm was not set. Mom had trouble breathing and had to request a chest X-ray which determined she had pneumonia. No breathing treatments were provided and several times her oxygen wasn't even on. I removed her against doctors orders on a Saturday and transported her by ambulance to a hospital. The EMTs said this is common with this facility. Do not let your loved in suffer here.

I have been coming here since it moved from Inwood and Lovers and I love this location! It's right…read moreoff the tollway/Harvest Hill so if you are heading north, take the Harvest Hill exit and it's the office building on the right before the light! I always find a parking spot on the outside with easy access available and have yet to enter parking garage but they do have one available. I have been going to get adjustments since it opened with most recent visit being 11/29/23 from Dr.Tim Nawrocki. He is very knowledgeable and not rough like some chiropractors. He's also friendly, punctual, and caring too. I notice that my back and neck always feel better when I keep regular visits. Another amazing experience about this office is it's so easy to book your appointments. If your like myself and only remember things after hours or if you love texting verses calling or both they have an app which is very convenient! I love it and they text you 48 hours before your appointment then 24 hours then on the day of so you don't forget or you have time to cancel because I was getting to that next, they will charge you a fee if you cancel appt last minute but they will work with you as far as if an emergency were to come up so they aren't going to just profit on you being late but they make it hard for you to be late with the reminders. lol! Last but not least, it is not inexpensive but it's totally worth it when your pains start to ease up and you start to feel better. I used to think how can a chiropractor really work on you in 15 min or less but they can if they know what they are doing! Everyone is different of course but if you have pain and looking for help this place is a good start or finish if you're lucky. I'm still going here 1-2 times a month at the moment but better than 3-4 when I first started.

This group has been a big help for my lower back. They are friendly and straight forward. I knew…read morewhat my treatment was and how it would help my symptoms. Easy to book and check in.

I moved my mother from a facility in Austin to Carrara and couldn't be happier! From my initial…read morevisit and tour of the facility to the actual moving of Mom up here, they were helpful, supportive and made the transition as easy as possible for myself and my mother. Moms first three weeks here she was in rehab and the facilities rehabilitation program was top notch. Mom got stronger every day and along with her loving Carrara she has thrived here in Dallas. I want to send a big THANK YOU to Lori the director and Trunie the head nurse and all the staff for taking care of my mother and finally giving me a peace of mind when it comes to my mothers care

After my mom had suffered a minor stroke and a fall resulting in a head injury, the Dallas hospital…read morehad recommended that she be admitted into a rehabilitation facility. I wanted a place that was close to my home, and we chose Carrara Skilled Nursing Facility in Plano, TX. This was a huge mistake .. on so many levels. First .. there were some positives .. a few of the nursing staff - Rebecca & Angela were wonderful, caring, and helpful. Their therapy staff was wonderful as well .. striving to improve functionality, and were tremendously positive. Also, the exec director John was great - engaged, apologetic about the staff's numerous failings, and ready to jump-in when needed ... even at late hours and on holidays. Thank you John! Then .. there the nursing staff. The worst. Nasty. Lazy. Disengaged. Possibly even .. evil at times. Most clearly hate their jobs, and it shows. Some have really bad attitude problems. They are so incredibly lazy. The call buzzer will ring for 1-hour +, with no response. My mother was there for 5 weeks .. I visited almost every day and saw call lights on, but nursing staff were scrolling on their cellphones in the nursing station while the buzzers were ringing with room call-lights lit-up. They chose to not respond. This is a clear case of negligence. Two days ago, I witnessed 5 call lights on in multiple halls .. no help. Nursing staff were at the nurses station chatting and staring at their phones. I found (4-nights in a row) my mom's call buzzer laying on the floor under the bed (I have photos), with zero accessibility to my mom. They would leave the buzzer there, turn off the lights, and close the door. My mom was screaming for help .. but there was no help to be found. Until I'd get a desperate call from her cellphone to drive over there and help. This happened many times. Nursing staff doesn't care. I would complain to John .. he was super apologetic and would get people moving to remedy this .. but why should I have to bother him for this stuff every time? Nursing manager is named Ta'Wanda. I had a conference call with her. She made clear that "the real problem was that my expectations were too high. My mom had been transferred from a hospital with a much higher staff-to-patient ratio, and she said that I needed to adjust my expectations". I called her out on that claim .. she didn't like it. That was the last time we spoke, and the executive director requested that I no longer speak with Ta'Wanda. I will spare the reader of this review the graphic details of all of my mom's experiences, but the unpleasantries of neglect for many hours on end were pretty bad. I witnessed my mom become angrier and angrier by the day. I repeatedly requested only female nursing staff to help my mom to the restroom, but again and again, that was not the case .. with a large man from another country watching her pee. The laundry staff lost my mom's nightgowns - I asked them to track-down her clothes, but apparently (according to their staff) it was my fault for not having properly nametag-labeled her clothing in advance. Those articles of clothing are gone. The food was inedible .. absolutely disgusting. The first night .. dinner looked like vomit atop a pile of rice. And the dessert looked even worse. My whole family took it upon ourselves to supplement my mom's food in order to keep her alive amid a veritable barrage of inedible piles of slop on a tray presented to my mother. I entered that building almost every day for 5 weeks .. and amazingly, I never had to sign-in or out even once .. gee .. nice security. I was even advised by one staff member (& thank you to that wonderful staff member) that it would be a good idea to remove my mom's purse from her room, in order to keep her personal belongings safe from the other staff members. The kitchen staff was quite memorable. There was an instance when I brought my mom a delicious slice of chocolate cake (she loves chocolate) .. and then I went to the kitchen to request a plate. I said, 'May I please have a plate?" .. The kitchen staff member said .. "You wanna plate"?, then handed me a styrofoam box. So I said, "No, please .. may I please have a plate for some cake for my mom" .. She then handed me a bowl. At this point, I had graduated to the mocking phase .. picked-up a plate right in front of her .. held it in front of her face and said .. "Plate"! It appeared as though the IQ level of some staff members might not even register - - As a kitchen staff member.. the first thing to understand is ... "What is a Plate?" This is a facility that I would never recommend for anyone to use. At first, it appears to be a nice rehab place with some decent aesthetics shown on their website .. but once you understand their nursing culture .. Do yourself a huge favor and run for the hills. FYI - there were multiple incidents which were reported to their management to be a problem, that were never properly remedied .... STAY AWAY!

Check Medicare.gov to see the violations found at this facility!! I would ask for security cameras…read morein the room and if they won't allow them - go elsewhere.

I went in for an interview on Tuesday morning and I was told by the interviewer I was chosen for…read morethe position. Thursday night at 11:43 pm I was sent a letter saying that they decided to go another way. I find it very unprofessional to tell someone in advance that they are hiring everyone who comes through the door, just to received a letter at midnight about the offer being given to someone else.

Dr Ted is a superb Chiropractor. I injured my back two days ago at the gym and have been in severe…read morepain. Yesterday I went and got an adjustment from another chiropractor, who did just a regular adjustment, and felt no improvement. Dr. Ted spent the time to really analyze exactly where the pain was coming from and after electronic stimulation, an adjustment, and a few exercises, I now feel significantly better. So happy to have found a great chiropractor.

Super grateful for Dr. An. He took the time to analyze my condition and came with the right game…read moreplan for my severe bulging disc and sciatica. After few treatments, I can finally move around without pain. I was thinking about injections and possible surgery until my visit with Dr. An. His clinic is super clean and easy to find. Thank you.

As an outside observer, I have been impressed by the staff at Signature Pointe's physical therapy…read moredepartment, particularly those who go above and beyond in patient care. Meredith is an exemplary employee who consistently demonstrates exceptional skill and compassion. I would like to take this opportunity to recognize Tkeyah Crockett's outstanding service. During Kathryn Kehlbeck's occupational therapy session today, Tkeyah provided exceptional care, closely monitoring Kathryn blood pressure and overall well-being when she was feeling unwell. Her dedication and professionalism are a testament to the department's commitment to excellence. The entire staff is truly impressive. Thank you Victor For your amazing Team !!!!!

I was sent to signature point after having four fusions in my lower back. I was there for a month…read morebut only remember one day they allowed me to become extremely septic and had to call 911 where Hospital had to save my life. I almost died. I wouldn't recommend this place to anyone.

Always the best care....on time, thorough, reliable, and patient driven! Dr. Verma and his entire…read moreteam treat you like family. I can not recommend enough!

Was diagnosed with Osteoporosis as a result of my bone density results. My OBGyn referred me to…read moreBS&W Endocrinology. They require a referral even though my Insurance Does Not. My Doctor faxed the referral over on April 13th at 8:16am. I called repeatedly and they kept saying it was not in my record. Once they receive the referral- said it takes a few days to get in my record then they have to call my Insurance company and verify. I called again on 5/18 and they still don't have it. This is a ridiculous waste of my time. I do not want to go to a practice this big that can't get a referral out in my chart, verify with my Insurance company in a decent amount of time. It's been 5 weeks!! I will go somewhere else where I'm not just treated as a number. This office has terrible customer service!