Admittedly, we left home in bad weather to run to Bloomington, ILs Fleet feet. We walked in at 4:55…read moreand I've been there when the staff had to wait on those late people and caused them to be late getting off work. I dont know the names but a gentleman helped us December 14, 2025 at 4:55 pm. Outstanding customer service and never made us feel intrusive or in a rush. They were very professional. It was my son's birthday or I would have never done it.

My experience at Fleet Feet was great! I was greeted and Alex was quick to get my feet scanned and…read morehad shoes out for me to try on. He explained my results and why certain shoes would be better. I tried on multiple pairs and am very happy with the pair I ended up with. I'm not a runner but the entire process was great and made me feel very comfortable.

Still geting nightmears!!!! Thanks for that. I'm also naked from the store lol! Fuck you guys.read more

Hands down one of my favorite outdoor supply shops. Calling this place a "swimwear" store is like…read morecalling Walmart a bakery, that's just the tip of what they offer. Everything from a large scuba selection, and certification area. Ski rentals, high quality foot wear, and clothes. The is always my first stop!! And they will price match online prices!!!! Who does that!!! Lol. I have come to really love the owners and workers here. High quality service from a literal mom and pop shop (there son works there to, Scuba Steve!) if you were ever wondering a good local shop to park some money, I dare you to stop by here once and not get hooked!

The 1st time visiting Johnston's my 18yr old daughter was buying a helmet for her brother. Since he…read morecouldn't try the helmet on in the store to her knowledge (it was in a box) & because she was using her parents credit card she thoughtfully & kindly asked what the return policy was. The response back was a man rudely laughing at her and mocking her "Can it be returned?" in addition another man chimed in with a random item & also mocked her by saying "Can it be returned?" He finally answered imprudently. My daughter said nothing to the men knowing with their mentality a response would not have been received well. She simply bought the helmet as she was asked to do & made sure to express to us, her parents, the disrespectful actions & atmosphere. Come to find out the helmet did not fit it was to small. When my husband returned it approx. 2 weeks later he was met with the same negative vibe with no provocation. An older man starred at him in an ill-mannered way & when my husband asked if my son could be fitted for skates the staff did not explain why there was a fee to be fitted. We wanted to support this local small business as we know larger companies like Amazon & Dicks are hard to compete with yet when staff are rude & don't communicate explanations such as, " We would love to keep your business so if you buy skates here we are happy to fit you for free. If you would like to buy else were we understand yet to stay competitive we must charge a 25$ fee for the fitting". It gives customers the personal care they are looking for. I would have paid the 25$ fee for the individualized service had we known & been greeted with common courtesy. I will likely stop in to this shop to see if the third time is the charm. This review is meant to be constructive for this shop to make better choices to keep customers coming back. If you only want your regulars - well I hate to tell you hockey isn't like golf where people play into there's 70's & 80's so those repeat customers won't last as long. This is my 1st & hopefully last Yelp review. Things are hard these days & I'm not here to make it harder.

Very friendly staff. I bought my first skates here and they fit me perfectly. Staff seems very…read moreknowledgeable, professional and helpful. They also do a fantastic job sharpening skates.

A few years ago I brought my beat up bike in. The male owner asked me immediately about buying a…read morebike instead of fixing it, I explained I was working on building my own but needed this to get around. He was generally short with me. We agreed that I'd leave it to replace some parts and he abruptly asked about a deposit, which was fine. As I went for my wallet he abruptly asked to inspect the bike, again fine but he seemed annoyed. He saw a dent and handed the bike back explaining he can't be liable. I said nothing stood head down thinking about purchasing parts or not. Then the lady owner, who I didn't know was an owner then, approached said, "do you need help" his reply "can you tell this gentleman to leave, I can't work on his bike". I have no idea why he said this. No clue why he was so rude and short through the whole exchange. I understood his reasoning and said nothing against him or his decision. The lady owner responded to this post a year ago saying they told me multiple times they couldn't work on my bike. A complete lie, and I don't understand why they would act like that and then lie. My best guess is I was wearing my work clothes and they must treat poor people extremely disrespectfully. Don't go to a place that would treat anyone like this. This is 100% accurate description. And I'm not struggling with it. I'm just informing the public, if you just want a repair you will be treated horribly I never questioned safety. I understood the comment, but tossing me out while quietly considering my options deserves an apology, not lies from you. After an apology, I'll consider not posting this anymore. For anyone who has gotten this far. Check out the other bad reviews here. The "lady owner" doesn't understand how to treat a bad review. Considering she completely lied about my experiences, I now feel sorry after reading a Number of other disgruntled customers experiences. They are an entertaining read; to see a pretentious, lying business owner at work. "Now please move on" ..... I mean come on, how old are you.... This is pettyness and lies. Bad reviews happen when there is very disrespectful customer service; learn to take criticism, improve from it and move on...... see what I did there

Rick F. and Hudson B. Are great! So helpful! I got my mom a new road bike for her birthday and had…read moreit shipped to them from Arizona. They had it built quickly and we couldn't be happier. I don't live here anymore, but as someone who works in the bike industry, this is easily the top shop in town.

No longer a real shopping mall not sure why or when you that happened. Most all of the stores are…read moreclosed. It is still a great place to go this time of year to walk. I go there daily and see a lot of the same people.

Eastland Mall wasn't the mall it once used to be. As many residents of Bloomington-Normal know…read moreabout 10+ years ago this mall was thriving with stores galore and had an actual food court. In present day the food court is bare with 3 restaurants and that one pretzel stand (It's still tasty all these years later though). Stores have dissipated with time the good ones being H&M, Macy's, JC Penny, and Victoria's Secret. I look forward to the day where we get more stores, and that those store revive the mall with good owners and make Eastland Mall what it once was, a good mall.

Excellent shooting range. Every individual with whom I have had contact at CIS has been…read moreextraordinarily polite, helpful and knowledgeable. It is a one-stop location for anyone's shooting needs from all types of gear, rental of guns, and purchase of ammunition. Annual memberships are at a very reasonable price. CIS personnel are focused on the safety and comfort of their customers and guests--it is just a super facility for sportsman.

Never going back. I knew they didn't allow steel cased 762x39 ammo so I bought Federal brass…read more(pricey) ammo. while I was renting a lane the owner come around and told me that I couldn't shoot the Federal brass ammo I brought and he will only let me shoot ammo I buy from them. I tried to show them the ammo but he hit me with " im the owner and you cant shoot that" I was with my wife so i didnt want to make it into a big deal and I really wanted to try out my new rifle so I went ahead and bought his ammo which was the cheapest of brass ammo (Belum) but at a premium price. Oh, he even made me leave all the ammo I brought at the front desk. I wish I would of just walked out.... an employee later told me that he would of let me use the ammo I brought if the owner wasn't there. Everything else was fine but it made it really pricey. For 1 time shooting it was the same price as a year membership at Darnells.

This is a very interesting little shop run by two women. There is stuff everywhere. Floor to…read moreceiling shelves with thin isles and everything you'd expect in a thrift store and a whole lot more. The owners a very friendly and helpful. Prices are very reasonable.

A great little thrift store in downtown Bloomington! We really enjoyed shopping here. So much to…read morelook at, a little something for everyone. Loved their selection of candles. I got a pair of Jason Friday the 13th socks for my brother caus they were hilarious. The people here are super nice. Quality items and very organized.